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Top Customer Success Jobs in Miami, FL

Reposted 12 Days AgoSaved
Remote
Miami, FL
135K-158K
Senior level
135K-158K
Senior level
Legal Tech • Software
The Enterprise Customer Success Lead ensures customer success by managing relationships, driving product adoption, and improving customer satisfaction, particularly in B2B SaaS within the legal tech sector.
Top Skills: B2B SaasLegal Tech
Reposted 12 Days AgoSaved
Remote
Miami, FL
110K-130K Annually
Junior
110K-130K Annually
Junior
Software
The Customer Success Manager, Growth will guide customers through security and compliance journeys, ensuring retention and satisfaction by leveraging Vanta's solutions and expertise.
Reposted 12 Days AgoSaved
Remote
Miami, FL
120K-145K
Mid level
120K-145K
Mid level
Artificial Intelligence • Natural Language Processing • Software • Conversational AI • Generative AI
The Customer Success Account Manager will manage enterprise accounts, drive retention and growth, and build executive relationships, focusing on customer satisfaction and advocacy.
Top Skills: Contact CenterConversational AiCustomer ExperienceSaaS
13 Days AgoSaved
In-Office or Remote
Miami, FL
100K-120K
Senior level
100K-120K
Senior level
Healthtech
The Director of Customer Success & Operations will lead the Customer Success team to enhance customer experiences, improve retention, and increase revenue through effective program management and strategic collaboration.
Top Skills: Aws GlueAws Quick SightHubspotMicrosoft SsisMs Power BiPythonSalesforceSQLTableau
13 Days AgoSaved
Remote
Miami, FL
85K-88K
Mid level
85K-88K
Mid level
Edtech
The Enterprise Customer Success Manager will manage enterprise accounts, ensuring clients effectively engage with Newsela, driving adoption and renewals, and collaborating with internal teams to enhance customer experiences.
Top Skills: GainsightSalesforce/Sfdc
13 Days AgoSaved
Remote
Miami, FL
Mid level
Mid level
Healthtech • Insurance • Software
The Customer Success Manager will manage a large book of business, ensuring client satisfaction, driving product utilization, and identifying growth opportunities while fostering relationships with healthcare clients.
Top Skills: Google SuiteHubspotSlackZoom
13 Days AgoSaved
Remote or Hybrid
Miami, FL
75K-105K Annually
Mid level
75K-105K Annually
Mid level
Software • Cybersecurity
As a Customer Success Manager, you'll drive customer adoption, retention, and growth, ensuring customers maximize the value of solutions through engagement, health monitoring, and relationship management.
Top Skills: Customer Relationship ManagementCybersecurity
13 Days AgoSaved
Remote
Miami, FL
165K-200K
Senior level
165K-200K
Senior level
Artificial Intelligence • Marketing Tech • Mobile • Software
Lead and develop a team of Customer Success Managers, focusing on maximizing retention and growth for strategic customers in a high-paced environment.
13 Days AgoSaved
Remote
Miami, FL
Senior level
Senior level
Artificial Intelligence • Software • Energy
Manage high-value customer accounts, drive product adoption, monitor customer health, and improve customer success processes to enhance client relationships and reduce churn.
Top Skills: Crm ToolsData AnalyticsGainsightHubspotSalesforce
13 Days AgoSaved
Remote
Miami, FL
130K-140K Annually
Senior level
130K-140K Annually
Senior level
Information Technology • Internet of Things
The Senior Manager, Customer Success will lead a team of Customer Success Managers, focusing on achieving performance targets, training, development, and managing customer engagements and escalations.
13 Days AgoSaved
Remote
Miami, FL
Mid level
Mid level
Information Technology • Legal Tech • Software
As a Senior Client Success Manager, you'll manage high-value client relationships, enhance product adoption, and resolve escalated issues while collaborating with teams to drive growth and satisfaction.
Top Skills: AINlpSaaS
13 Days AgoSaved
Remote
Miami, FL
Junior
Junior
Information Technology • Consulting
Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.
Top Skills: ExcelFreshdeskSFDCZendesk
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13 Days AgoSaved
Remote
Miami, FL
96K-126K Annually
Senior level
96K-126K Annually
Senior level
Security
Drive engagement with public sector clients, ensuring customer satisfaction through data analysis, relationship building, and collaboration with internal teams.
Top Skills: ChurnzeroGongHubspotSlackTableau
13 Days AgoSaved
In-Office or Remote
Miami, FL
90K-120K Annually
Senior level
90K-120K Annually
Senior level
Big Data • Healthtech • Mobile • Other
The Sr. Client Success Manager is responsible for managing and retaining clients, identifying upsell opportunities, and collaborating with teams to optimize product usage and outcomes.
13 Days AgoSaved
Remote
Miami, FL
Junior
Junior
Internet of Things
The Customer Success Manager will manage SMB accounts, driving adoption and retention while addressing escalations and providing training. You'll develop success plans, track metrics, and collaborate internally to enhance customer experience.
Top Skills: B2B SaasLast-Mile DeliveryLogistics
13 Days AgoSaved
Remote
Miami, FL
Senior level
Senior level
Edtech • Marketing Tech • Software
The Sr. Customer Success Manager engages with customers, builds relationships, develops success plans, analyzes customer metrics, and advocates for customer needs while ensuring high satisfaction and contract renewals.
Top Skills: Data AnalysisElearningSaaS
13 Days AgoSaved
Remote
Miami, FL
115K-125K Annually
Senior level
115K-125K Annually
Senior level
Healthtech • Information Technology • Pharmaceutical
Customer Success Managers at Claritas Rx manage client relationships, ensuring successful implementation and satisfaction through strong communication and analytical problem-solving skills.
Top Skills: ExcelQuickbase
13 Days AgoSaved
Remote
Miami, FL
Senior level
Senior level
Software
The Senior Customer Success Manager will lead onboarding and implementation for enterprise clients, ensuring their success and satisfaction with the ArcSite platform.
13 Days AgoSaved
Remote
Miami, FL
60K-60K
Mid level
60K-60K
Mid level
Events
The Client Success Manager will manage sponsor relationships, ensuring clients achieve their goals and have a positive experience through effective communication and support.
Top Skills: Google For BusinessMS Office
13 Days AgoSaved
Remote
Miami, FL
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Edtech
As a Customer Success Manager, you will ensure client satisfaction and retention by engaging customers, addressing issues, and driving revenue growth with clinical accounts.
Top Skills: Crm SystemsSalesforceTotango
13 Days AgoSaved
Remote
Miami, FL
90K-120K Annually
Junior
90K-120K Annually
Junior
Information Technology
The Customer Success Manager will build relationships with diverse accounts, drive platform adoption, and collaborate cross-functionally to resolve issues while learning technical skills.
Top Skills: APIsSQL
13 Days AgoSaved
Remote
Miami, FL
140K-180K Annually
Senior level
140K-180K Annually
Senior level
Information Technology
The Strategic Customer Success Manager is responsible for customer retention, revenue expansion, technical support, and collaboration with cross-functional teams in a B2B SaaS environment.
Top Skills: APIsSnowflakeSQL
13 Days AgoSaved
In-Office or Remote
Miami, FL
Mid level
Mid level
Security
The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.
Top Skills: FedrampFido2MfaPkiSsoZero Trust
13 Days AgoSaved
Remote
Miami, FL
55K-65K Annually
Junior
55K-65K Annually
Junior
Edtech • Machine Learning • Software • Database
As an Associate Customer Success Manager, you will onboard new districts, assess usage data, facilitate renewals, and maintain relationships.
Top Skills: Apple/MacGainsightGoogle SuiteSalesforce
13 Days AgoSaved
Remote
Miami, FL
Mid level
Mid level
Artificial Intelligence • Software
As a Customer Success Engineer, you will support customer onboarding, troubleshoot technical issues, and develop training materials while collaborating with internal teams.
Top Skills: APIsJavaScriptPython
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