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Top Customer Success Jobs in Hampton, VA

2 Days AgoSaved
Remote
Hampton, VA
Mid level
Mid level
Software • Automation
The Manager of Customer Success leads a team to drive customer adoption, retention, and revenue growth through effective management and strategic engagement.
Top Skills: GainsightSalesforceTotango
2 Days AgoSaved
Remote or Hybrid
Hampton, VA
60K-65K Annually
Junior
60K-65K Annually
Junior
Healthtech
The Client Success Associate manages client accounts, ensuring satisfaction and compliance while collaborating with internal teams on projects and communications.
Top Skills: Athenahealth EhrCRMProject Management Software
2 Days AgoSaved
Remote
Hampton, VA
85K-100K Annually
Senior level
85K-100K Annually
Senior level
Information Technology • Marketing Tech • Software • Consulting
The Proposal Manager leads the development and delivery of client proposals, manages relationships, supports sales teams, and ensures high win rates on bids.
Top Skills: Bid Management ToolsCRMMicrosoft Office Suite
2 Days AgoSaved
Remote
Hampton, VA
Mid level
Mid level
Cloud • Security
The Customer Success Engineer provides technical support to Customer Success Managers, helping resolve issues and improve customer value from Delinea's solutions.
Top Skills: AICloud-NativeIdentity Security
2 Days AgoSaved
Remote
Hampton, VA
Mid level
Mid level
Software
The Customer Success Manager advocates for education clients, ensures onboarding, drives product adoption, and maximizes retention through relationship building and data analysis.
Top Skills: Crm SoftwareGainsightSalesforce
2 Days AgoSaved
Remote
Hampton, VA
20K-100K Annually
Mid level
20K-100K Annually
Mid level
Software • Analytics
As a Technical Customer Success Manager, you'll engage with 25-40 customers, ensuring their retention and growth by addressing technical issues, managing relationships, and driving product usage effectively.
Top Skills: A/B TestingCustomer Data PlatformData WarehousesDeveloper ToolsProduct AnalyticsSQL
2 Days AgoSaved
Remote
Hampton, VA
Senior level
Senior level
Healthtech • Analytics • Pharmaceutical
The Strategic Client Success Partner develops strategies to enhance client satisfaction and manage relationships, analyzes client feedback, and collaborates with internal teams to optimize program performance.
Top Skills: ExcelMicrosoft Office Suite
2 Days AgoSaved
Remote
Hampton, VA
97K-121K Annually
Mid level
97K-121K Annually
Mid level
Information Technology • Software
As a Customer Success Manager at Sourcegraph, you will manage 20-30 enterprise accounts, ensuring customer success through training, value mapping, and proactive support to drive adoption and renewals.
Top Skills: AIDeveloper ToolingProduct Adoption ToolsSaaSTelemetry
2 Days AgoSaved
Remote
Hampton, VA
Mid level
Mid level
Software
As a Customer Success Engineer, you facilitate the transition from implementation to customer support, providing technical solutions and support for complex customer questions while enabling AMs to become more technically capable over time.
Top Skills: APIsCRMElement451Ellucian Crm AdvanceSalesforce Education Cloud
Reposted 2 Days AgoSaved
Remote
Hampton, VA
104K-183K Annually
Senior level
104K-183K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Manage strategic customer accounts, ensuring value realization through effective collaboration and execution of customer success plans. Drive metrics such as customer satisfaction and product adoption.
Top Skills: Crm SystemsCustomer Success Platforms
2 Days AgoSaved
Remote
Hampton, VA
Mid level
Mid level
Real Estate • Software
The Customer Success Manager will build client relationships, oversee onboarding, drive retention and growth, and conduct business reviews to enhance customer experiences.
Top Skills: Google SuiteSaaSSalesforce
2 Days AgoSaved
Remote or Hybrid
Hampton, VA
87K-116K Annually
Mid level
87K-116K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As an Enterprise Customer Success Manager, you will manage a portfolio of high-value accounts, maintain executive relationships, drive product value, analyze user engagement, mitigate churn risk, and identify growth opportunities, all while providing mentorship and strategic consultation.
Top Skills: B2B SaasData Analytics
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Reposted 2 Days AgoSaved
Remote
Hampton, VA
Mid level
Mid level
Software
The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.
Top Skills: AICloud ComputingCrm (Hubspot)
Reposted 2 Days AgoSaved
Remote
Hampton, VA
70K-170K Annually
Mid level
70K-170K Annually
Mid level
Software
As a Customer Success Engineer, you will provide advanced technical support to enterprise clients, troubleshoot complex issues, and guide customers on WordPress implementations.
Top Skills: CSSDnsGitHTMLHTTPJavaScriptKibanaNew RelicPHPRest ApisSvnWordpress
Reposted 2 Days AgoSaved
Remote
Hampton, VA
Junior
Junior
Cloud • Software • Analytics
The Scale Customer Success Manager drives adoption and retention for small-to-mid market customers through digital-first strategies and customer success playbooks, partnering with sales and product teams to enhance the customer experience.
Top Skills: Ai TechnologiesConversational AiCrm SystemsCustomer Success PlatformsDigital ChannelsGainsightSalesforce
Reposted 2 Days AgoSaved
Remote
Hampton, VA
80K-80K Annually
Mid level
80K-80K Annually
Mid level
Financial Services
As a Customer Success Senior Specialist, manage B2B client relationships, oversee onboarding, ensure value realization across financial services, and drive retention and expansion efforts.
Top Skills: Hubspot CrmService Hub
Reposted 2 Days AgoSaved
Remote
Hampton, VA
5-5 Annually
Senior level
5-5 Annually
Senior level
Security • Software
As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.
Top Skills: AWSAzureCiamGCPJavaJavaScriptJwtNode.jsOauth 2.0Openid ConnectPythonReactRest ApisSAML
Reposted 2 Days AgoSaved
Remote
Hampton, VA
Senior level
Senior level
Healthtech • Biotech
Serve as a trusted advisor for strategic clinical accounts, build Customer Success Plans, monitor KPIs and customer health, drive adoption, expansions, renewals, and advocate customer needs across product and services.
Top Skills: GenomicsNext Generation Sequencing (Ngs)Velsera
Reposted 3 Days AgoSaved
Remote
Hampton, VA
Senior level
Senior level
Information Technology • Software
The Strategic Customer Success Manager guides customers post-sales, ensuring successful onboarding, identifying risks, providing technical guidance, and fostering relationships for renewals and expansions.
Top Skills: DevOpsSoftware Development
Reposted 3 Days AgoSaved
Remote
Hampton, VA
96K-114K Annually
Senior level
96K-114K Annually
Senior level
Fintech • Software
The Customer Success Manager will collaborate with customers and internal teams to enhance lending processes, drive success metrics, and build strong customer relationships to unlock value from Blend's platform.
Top Skills: SaaS
Reposted 3 Days AgoSaved
Remote
Hampton, VA
110K-150K Annually
Senior level
110K-150K Annually
Senior level
AdTech • Marketing Tech • Social Media • Software
The Enterprise Customer Success Manager leads initiatives to mitigate churn, drive growth, build partnerships, and mentor junior team members in achieving customer engagement and success.
Top Skills: Enterprise SoftwareLocal SearchSaaSSocial Media Management
3 Days AgoSaved
Remote or Hybrid
Hampton, VA
138K-185K Annually
Mid level
138K-185K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Manager of Strategic Customer Success, you will lead a team of Customer Success Managers, enhancing customer retention and expansion while fostering a culture of performance and growth through effective coaching and strategic planning.
3 Days AgoSaved
Remote
Hampton, VA
Mid level
Mid level
Sales
The Customer Success Manager ensures customer satisfaction and success on the AppDirect platform by managing a diverse customer portfolio, providing support, strategic guidance, and collaborating with internal teams for scalability and retention efforts.
Top Skills: CatalystChurnzeroGainsightSalesforce
3 Days AgoSaved
In-Office or Remote
Hampton, VA
Mid level
Mid level
Blockchain • Payments • Software • Cryptocurrency
The Technical Customer Success Manager will drive customer adoption, educate clients on the platform, troubleshoot technical issues, and build frameworks for scalable growth while ensuring a strong partnership with fintechs and enterprises.
Top Skills: Ai ToolsAPIs
3 Days AgoSaved
Remote
Hampton, VA
Mid level
Mid level
Healthtech • Software
As the Customer Success Lead, you'll manage enterprise accounts, driving adoption, ensuring account health, and facilitating onboarding and expansion for high-volume law firms.
Top Skills: GainsightHubspotSalesforce
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