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Top Customer Success Jobs in Hampton, VA

19 Days AgoSaved
Easy Apply
Remote
Hampton, VA
Easy Apply
Senior level
Senior level
Enterprise Web • Mobile • Professional Services • Software
The Lead Research Advisor will drive customer relationships, maximize platform adoption, manage a team, and ensure successful outcomes in UX research projects.
Top Skills: Digital ToolsSaaSUx Research
Reposted 19 Days AgoSaved
Remote
Hampton, VA
130K-175K Annually
Expert/Leader
130K-175K Annually
Expert/Leader
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills: AgileAsanaJIRAMonday.ComWaterfall
Reposted 20 Days AgoSaved
Remote
Hampton, VA
90K-120K Annually
Mid level
90K-120K Annually
Mid level
eCommerce • Enterprise Web • Information Technology • Software • Database • Analytics • Business Intelligence
The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.
Top Skills: Adobe AnalyticsAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactVue
Reposted 21 Days AgoSaved
In-Office or Remote
Hampton, VA
119K-238K Annually
Senior level
119K-238K Annually
Senior level
Artificial Intelligence • Productivity • Software • Automation
The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.
Top Skills: AIAutomation
Reposted 3 Days AgoSaved
In-Office
Hampton, VA
Mid level
Mid level
Food
The Associate Customer Success Manager leads a team in supply chain efficiency, trains staff, analyzes metrics, and engages customers.
Top Skills: ExcelMS OfficePowerPoint
Reposted 3 Days AgoSaved
In-Office
Hampton, VA
Mid level
Mid level
Food
The Associate Customer Success Manager will lead a team, coach staff, oversee training, drive efficiency, and analyze metrics to enhance customer success in the supply chain.
Top Skills: ExcelMS OfficePowerPoint
23 Days AgoSaved
Easy Apply
Remote
Hampton, VA
Easy Apply
88K-189K Annually
Mid level
88K-189K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Manager, you'll guide public sector customers in using GitLab's DevSecOps platform, helping them achieve business goals and enhancing customer satisfaction.
Top Skills: Ci/CdDevsecopsGit
Reposted 23 Days AgoSaved
Remote
Hampton, VA
20-25 Annually
Junior
20-25 Annually
Junior
Consumer Web • Digital Media • eCommerce • Information Technology • Sports
The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.
Top Skills: Google Merchant CenterGoogle ShoppingGoogle Suites
Reposted 24 Days AgoSaved
Easy Apply
Remote or Hybrid
Hampton, VA
Easy Apply
64K-87K Annually
Senior level
64K-87K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As a Customer Success Manager, you will drive customer retention, manage relationships, and ensure value realization of PagerDuty's solutions post-sale.
Top Skills: Cloud-Based SolutionsSaaS
24 Days AgoSaved
Easy Apply
Remote or Hybrid
Hampton, VA
Easy Apply
167K-180K Annually
Mid level
167K-180K Annually
Mid level
Legal Tech • Software • Generative AI
Lead and mentor Customer Success team members, manage client accounts for retention and growth, resolve client issues, and optimize product adoption.
Top Skills: AISaaS
24 Days AgoSaved
Easy Apply
Remote or Hybrid
Hampton, VA
Easy Apply
195K-203K Annually
Senior level
195K-203K Annually
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive client success and growth, ensuring high adoption and retention of Eve's legal tech solutions among law firms, while managing key relationships and contributing to product evolution.
Top Skills: Legal TechSaaS
24 Days AgoSaved
Easy Apply
Remote or Hybrid
Hampton, VA
Easy Apply
167K-180K Annually
Senior level
167K-180K Annually
Senior level
Legal Tech • Software • Generative AI
The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.
Top Skills: Data AnalysisLegal Tech SolutionsSaaS
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19 Days AgoSaved
Remote
Hampton, VA
90K-130K Annually
Mid level
90K-130K Annually
Mid level
Healthtech
The Senior Engagement Manager will manage client relationships, ensure project success, optimize processes, and drive customer value. They will coordinate projects, address client needs, and analyze workflows to enhance operational effectiveness.
Top Skills: Customer SuccessProject ManagementSaaS
Reposted 3 Hours AgoSaved
Remote or Hybrid
Hampton, VA
145K-165K Annually
Senior level
145K-165K Annually
Senior level
Big Data • Cloud • Security • Software • Cybersecurity
The Senior Customer Success Manager at ExtraHop will analyze customer requirements, secure renewals, and lead onboarding, promoting product value and ensuring successful customer outcomes.
Top Skills: ExcelSalesforce
Reposted 3 Hours AgoSaved
Remote
Hampton, VA
75K-100K Annually
Mid level
75K-100K Annually
Mid level
Logistics • Software
The Customer Success Manager will enhance customer adoption of WMS solutions, drive warehouse efficiency, and ensure operational success, acting as a trusted advisor to clients.
Top Skills: AIErpTmsWms
Reposted 3 Hours AgoSaved
Remote
Hampton, VA
Junior
Junior
Cloud • Security • Cybersecurity
The Digital Renewal & Customer Success Associate manages renewal processes for digital customers, prioritizes at-risk renewals, conducts customer conversations, and ensures process consistency to optimize customer satisfaction and retention.
Top Skills: Salesforce
YesterdaySaved
Remote
Hampton, VA
70K-75K Annually
Mid level
70K-75K Annually
Mid level
Cloud • Hardware • Software • Database
The Enterprise Customer Success Manager will manage customer relationships, drive product adoption, and collaborate with teams to ensure customer satisfaction and retention, focusing on value realization with MariaDB solutions.
Top Skills: Mariadb
Reposted YesterdaySaved
Remote
Hampton, VA
90K-105K Annually
Mid level
90K-105K Annually
Mid level
eCommerce
The Senior Customer Success Manager oversees client accounts, ensuring their success by delivering technical support, managing complex issues, and identifying growth opportunities through collaboration with internal teams.
Top Skills: AmazonAmazon DspAmazon Marketing CloudCitrusadsCriteoExcelInstacartPacvueTiktokWalmart
Reposted YesterdaySaved
Remote
Hampton, VA
110K-145K Annually
Mid level
110K-145K Annually
Mid level
Artificial Intelligence • Other • Sales • Software
As a Customer Success Manager, you'll oversee enterprise client portfolios, foster relationships, drive renewals, optimize customer journeys, and collaborate with various teams to enhance customer experiences.
Reposted YesterdaySaved
Remote
Hampton, VA
Mid level
Mid level
Artificial Intelligence • Information Technology • Software
As the founding Customer Success Manager, you will build and oversee Coverbase's post-sales processes, focusing on customer onboarding, retention, and account growth, while collaborating with executives and providing high-quality customer support.
Reposted YesterdaySaved
Remote
Hampton, VA
85K-95K Annually
Junior
85K-95K Annually
Junior
Cloud • eCommerce • Logistics • Software
The Customer Success Manager will lead customer relationships, drive adoption of the SaaS platform, identify growth opportunities, and advocate internally for customer needs.
Top Skills: Google WorkspaceMS OfficeProject Management SystemsSaaS
Reposted YesterdaySaved
Remote
Hampton, VA
73K-121K Annually
Senior level
73K-121K Annually
Senior level
Fintech • Information Technology • Analytics
The CSM manages client relationships for DeductionsLink, enhancing client satisfaction, leading onboarding, delivering performance reports, and addressing client concerns to ensure effective service delivery.
Reposted YesterdaySaved
Remote
Hampton, VA
Junior
Junior
Marketing Tech • Software • Conversational AI • Generative AI
As a Customer Success Manager, you'll support clients by ensuring they effectively utilize Insider One's technology and develop strategies to meet their goals, while building strong relationships and collaborating with technical teams.
Top Skills: Customer Data Platform (Cdp)Digital Marketing
Reposted YesterdaySaved
Remote
Hampton, VA
80K-140K Annually
Mid level
80K-140K Annually
Mid level
Security • Software
The Customer Success Manager will enhance customer retention and growth by building relationships, guiding customers, and ensuring successful adoption of solutions across enterprise accounts.
Top Skills: GainsightSalesforceZendesk
Reposted YesterdaySaved
Remote
Hampton, VA
Senior level
Senior level
Software
As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.
Top Skills: Cpm Scheduling SoftwareMicrosoft ProjectOracle Primavera P6
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