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Top Customer Success Jobs in Hampton, VA

17 Days AgoSaved
Easy Apply
Remote
Hampton, VA
Easy Apply
80K-100K Annually
Senior level
80K-100K Annually
Senior level
Healthtech • HR Tech • Software
The Senior Customer Success Manager will build strategic relationships with staffing agencies, drive revenue growth, ensure client success, and advocate for clients internally. This role requires problem-solving, negotiation skills, and effective communication.
Top Skills: Crm ToolsHubspotSalesforce
13 Days AgoSaved
Easy Apply
Remote
Hampton, VA
Easy Apply
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Fintech • Payments • Financial Services
The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.
Top Skills: Customer SuccessData AnalysisFintechHr TechMarketingPartner ManagementSaaS
19 Days AgoSaved
Remote or Hybrid
Hampton, VA
100K-120K Annually
Junior
100K-120K Annually
Junior
Professional Services • Software
The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.
Top Skills: Ai Tools
Reposted 15 Hours AgoSaved
In-Office
Hampton, VA
65K-85K Annually
Mid level
65K-85K Annually
Mid level
HR Tech • Payments
The Client Success Partner will guide clients in implementing and maximizing their Human Capital Management solutions, ensuring satisfaction and retention through support, training, and relationship management.
Top Skills: Crm SystemsGoogle WorkspaceHcm SolutionsHr SoftwareMS OfficePayrollTalent ManagementWorkforce Management
20 Days AgoSaved
Remote or Hybrid
Hampton, VA
120K-153K Annually
Senior level
120K-153K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
Lead and mentor a team of Customer Success Managers, manage enterprise accounts focusing on renewal and expansion, and optimize client relationships and strategies to achieve KPIs.
Top Skills: AirtableIntercomQuicksightSalesforceSlackWeb-Based TechnologiesZendesk
Reposted 20 Days AgoSaved
Remote or Hybrid
Hampton, VA
212K-280K Annually
Senior level
212K-280K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.
Top Skills: AIHcmPayroll
Reposted 20 Days AgoSaved
Easy Apply
Remote
Hampton, VA
Easy Apply
175K-275K Annually
Senior level
175K-275K Annually
Senior level
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.
Top Skills: 6SenseApolloClayGongOutreachSalesloft
21 Days AgoSaved
Easy Apply
Remote
Hampton, VA
Easy Apply
85K-105K Annually
Mid level
85K-105K Annually
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
As a Customer Success Manager, you will boost customer retention, manage relationships, facilitate onboarding, and demonstrate value of Smartling's SaaS solutions. You will work closely with customers to achieve their goals and ensure adoption of the platform.
Top Skills: SaaS
Reposted 21 Days AgoSaved
Remote
Hampton, VA
90K-120K Annually
Mid level
90K-120K Annually
Mid level
eCommerce • Enterprise Web • Information Technology • Software • Database • Analytics • Business Intelligence
The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.
Top Skills: Adobe AnalyticsAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactVue
22 Days AgoSaved
Remote
Hampton, VA
96K-110K Annually
Senior level
96K-110K Annually
Senior level
Enterprise Web • Fintech • Marketing Tech • Software
Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.
Top Skills: ChurnzeroGainsightSalesforce
Reposted 3 Days AgoSaved
In-Office
Hampton, VA
Junior
Junior
Food
Manage top corporate accounts, ensuring on-time delivery and excellence in case fill. Develop strong customer relationships and problem-solving skills. Transition to a Customer Success Specialist role after training.
Top Skills: ExcelMS OfficeOutlookPowerPoint
Reposted 22 Days AgoSaved
Easy Apply
In-Office or Remote
Hampton, VA
Easy Apply
Senior level
Senior level
Healthtech • Software
As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.
Top Skills: SQL
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17 Days AgoSaved
Remote
Hampton, VA
Senior level
Senior level
Software
The Head of Customer Success leads the customer lifecycle at ArcSite, improving onboarding, reducing churn, and ensuring customer satisfaction through strategic initiatives and cross-functional collaboration.
Top Skills: Customer SuccessCustomer SupportSaaS
Reposted 17 Days AgoSaved
Easy Apply
Remote
Hampton, VA
Easy Apply
Senior level
Senior level
Cloud • Software • Consulting
The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.
Top Skills: AgileCustomer SuccessDigital TransformationFederal ContractingProject Management
18 Days AgoSaved
Easy Apply
Remote
Hampton, VA
Easy Apply
Senior level
Senior level
Artificial Intelligence • eCommerce • Retail
The Director of Account Management will lead a team of Account Managers to enhance customer retention, drive revenue growth, and ensure successful implementation of Upshop Solutions within grocery retailers.
Top Skills: B2B SaasCustomer SuccessSales
24 Days AgoSaved
Remote or Hybrid
Hampton, VA
94K-127K Annually
Junior
94K-127K Annually
Junior
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Success Manager enhances customer retention and outcomes by leveraging finance expertise and managing strategic accounts while promoting product adoption and maximizing customer ROI.
Top Skills: Epm ToolsFp&ASaaS
Reposted 24 Days AgoSaved
Easy Apply
Remote
Hampton, VA
Easy Apply
161K-202K Annually
Senior level
161K-202K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.
Reposted 24 Days AgoSaved
Remote
Hampton, VA
20-42 Hourly
Internship
20-42 Hourly
Internship
Big Data • Transportation • Analytics • Big Data Analytics
The intern will shadow customer success roles, learn about telematics products, assist in implementing solutions, and support customer interactions.
Top Skills: APIsCloud InfrastructureExcelJupyter NotebooksMobile TechnologiesMobilityPostmanSdksTelematics
25 Days AgoSaved
Easy Apply
Remote
Hampton, VA
Easy Apply
77K-167K Annually
Mid level
77K-167K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Manager establishes trusted relationships with clients, assists with deployment, measures performance, and translates data into actionable insights to enhance customer satisfaction and success.
Top Skills: AIContinuous DeploymentContinuous IntegrationDevsecopsGitGitlab
Reposted 8 Days AgoSaved
Remote
Hampton, VA
Senior level
Senior level
Software
Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.
Top Skills: CRM
Reposted 2 Days AgoSaved
Remote
Hampton, VA
10K-100K Annually
Mid level
10K-100K Annually
Mid level
Software • Analytics
The Technical Customer Success Manager ensures retention and growth of clients by building relationships, resolving issues, and managing feedback for 30-60 paying customers, focusing on their long-term success.
Top Skills: A/B TestingData WarehousesDeveloper ToolsPosthogProduct AnalyticsSdks
Reposted 4 Days AgoSaved
Easy Apply
Remote
Hampton, VA
Easy Apply
Mid level
Mid level
Information Technology • Analytics
The Customer Success Manager supports customers throughout their journey, fostering relationships, managing account health, and ensuring optimal usability of solutions to drive retention and growth.
Top Skills: Customer Success SoftwareData Integration ToolsEhr SoftwareSales Software
Reposted An Hour AgoSaved
Remote
Hampton, VA
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Software
The Customer Success Manager will develop relationships with valuable customers, educate them on software and payment solutions, drive adoption, and identify sales opportunities.
Top Skills: ExcelSaaS
Reposted 5 Hours AgoSaved
Remote
Hampton, VA
90K-160K Annually
Mid level
90K-160K Annually
Mid level
Cloud • Fintech • HR Tech
The Customer Success Manager supports Federal Government customers, driving value and adoption of Workday products through personalized engagement and collaboration. Responsibilities include relationship building, value quantification, and strategic goal development to enhance the customer experience and ensure satisfaction.
Top Skills: Cloud SaasErpGainsightSalesforce
13 Hours AgoSaved
Remote
Hampton, VA
Expert/Leader
Expert/Leader
Payments • Software
The Principal Customer Success Manager will manage platform customers, ensuring their success, facilitating growth, and being a trusted advisor on payments and product insights.
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