Top Customer Success Jobs in Hampton, VA

The Relationship Manager will manage day-to-day member operations, improve account health, and enhance client relationships while providing high-quality support and collaborating with internal teams.

Lead the Customer Success function by driving retention and satisfaction, managing enterprise customers, and collaborating with Product & Engineering to address customer needs.

As a Senior Manager of Customer Success Operations, you will optimize systems and processes, build dashboards, enable teams, and drive customer outcomes.

The Customer Success Manager guides customers through onboarding and product lifecycles, ensuring retention and growth while analyzing data and building relationships.

The role involves managing customer relationships, driving successful outcomes using APIs and microservices, and innovating customer engagement strategies.

The Customer Success Associate will guide customers through onboarding, support adoption, manage renewals and upselling, and maintain relationships with key stakeholders.

Lead the planning and execution of customer projects, coordinate with internal teams, manage risks, and ensure quality standards. Provide user training and support to enhance software usage and customer satisfaction.

The Client Success Manager builds relationships with clients, leads AI adoption, drives product usage, mitigates risks, and facilitates renewals and expansions.

The VP of Customer Success & Implementation will lead client delivery of virtual cardiology solutions, ensuring client onboarding, operational success, and patient satisfaction through cross-functional team collaboration and effective management strategies.

The Customer Success Manager will support customers by resolving issues, onboarding them to Canonical products, and collaborating with teams to enhance user experience.

The Customer Success Team Lead will manage a team, enhance process efficiency, and ensure high service levels while analyzing key metrics and coaching team members.

Lead and develop a team of Enterprise Customer Success Managers, ensure customer satisfaction, manage business outcomes, and implement best practices.

Lead enterprise-scale SaaS deployments and manage ongoing client success. Translate complex privacy challenges into actionable solutions, track engagement, and drive adoption of AI-enabled features.

Lead Client Success initiatives, enhance client satisfaction, demonstrate value through ROI metrics, and report directly to the CEO in Miami office.

The Customer Success Manager supports Federal Government customers, driving value and adoption of Workday products through personalized engagement and collaboration. Responsibilities include relationship building, value quantification, and strategic goal development to enhance the customer experience and ensure satisfaction.

Lead and scale the North America Enterprise Customer Success Management organization, focusing on customer adoption, retention, and expansion. Oversee onboarding and ensure customers achieve business value through the Amplitude platform.

Lead a team of Customer Success Engineers, ensuring fast issue resolution, improving customer experience through documentation, and driving process improvements. Manage team dynamics and provide technical guidance for customer onboarding and adoption.

Manage relationships and product adoption for Recess partners, driving retention and satisfaction while contributing to product feedback loops.

Manage key client relationships in pharmacy benefit management, ensuring client satisfaction and operational excellence. Lead meetings, track deliverables, and support clients through issue resolution and education.

The Senior Client Success Manager leads relationships with key clients, ensuring satisfaction and success while collaborating with internal teams to drive measurable outcomes.

The Director of Support and Customer Success will lead customer experience transformation, drive customer retention and satisfaction, and enhance support operations. Responsibilities include overseeing onboarding, support quality, and strategic initiatives while managing teams and metrics to improve overall customer success.

The Senior Director of Customer Success will lead a team, define strategies, and build relationships with major health systems to ensure exceptional client outcomes.

The Senior Manager, Customer Success will lead a team, developing strategies to enhance customer relationships, drive product adoption, and ensure client satisfaction while identifying growth opportunities.

Oversee content strategies, manage content creation, coordinate with writers and designers, ensure content meets brand guidelines and SEO standards.

The Manager will lead the Flock Advisory Network team focusing on operational excellence, customer engagement, and SLA performance. Responsibilities include managing team workflows, enhancing customer experience, and implementing automation and AI-assisted processes.