Top Customer Success Jobs in Hampton, VA

Reposted 3 Hours AgoSaved
Remote
Hampton, VA
100K-117K Annually
Senior level
100K-117K Annually
Senior level
eCommerce • Marketing Tech • Software
Drive success for high-growth enterprise customers by ensuring they achieve maximum value from Postscript's SMS marketing platform, build relationships, and deliver strategic guidance.
Top Skills: Ai ToolsE-CommerceSaaS
Reposted 3 Hours AgoSaved
Remote
Hampton, VA
160K-160K Annually
Senior level
160K-160K Annually
Senior level
Cloud • Security • Software
The Senior Customer Success Manager will lead customer onboarding and advocate for customer needs, ensuring successful engagement and adoption of the product.
Top Skills: AppsecAWSAzureCloud ComputingContainersDevsecopsGCPLinuxSupply Chain Security
Reposted 3 Hours AgoSaved
In-Office or Remote
Hampton, VA
Senior level
Senior level
Healthtech • Internet of Things • Hospitality • Telehealth
As a Lead Customer Success Manager, you will build customer relationships, manage the customer lifecycle, analyze engagement metrics, and deliver program demos to ensure customer success.
Reposted 3 Hours AgoSaved
Remote
Hampton, VA
95K-125K Annually
Junior
95K-125K Annually
Junior
Cloud • Software • Consulting
The Client Success Manager will engage existing clients, provide account management, identify sales opportunities, and collaborate with teams to enhance customer satisfaction and achieve revenue targets.
Top Skills: AcumaticaCRMErpMS OfficeNetSuiteSage 100
Reposted 3 Hours AgoSaved
Remote
Hampton, VA
30K-120K Annually
Senior level
30K-120K Annually
Senior level
Artificial Intelligence • Edtech
Manage strategic partnerships with major Texas school districts, driving customer adoption, retention, and mentoring team members while navigating complex educational dynamics.
Top Skills: Salesforce
Reposted 3 Hours AgoSaved
Remote
Hampton, VA
Mid level
Mid level
Angel or VC Firm
The Founding CSM will lead post-sale experiences, manage customer onboarding, retention, and expansion while creating playbooks to enhance customer success at Endless Commerce.
Top Skills: SaaS
Reposted 3 Hours AgoSaved
Remote
Hampton, VA
Internship
Internship
Cloud • Software • Database • Analytics
The internship focuses on developing an AI-driven framework to analyze customer insights and feedback, aiming to enhance product intelligence.
Top Skills: APIsArtificial IntelligenceGoogle DocsGoogle SheetsGoogle SlidesExcelMicrosoft PowerpointMicrosoft WordNatural Language Processing
Reposted 3 Hours AgoSaved
Remote
Hampton, VA
Senior level
Senior level
Healthtech
The Client Success Executive manages key client relationships, develops strategies for retention and growth, and leads client success initiatives while mentoring account managers and ensuring satisfaction.
Reposted 3 Hours AgoSaved
Remote or Hybrid
Hampton, VA
87K-116K Annually
Mid level
87K-116K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Customer Success Manager will manage a portfolio of enterprise accounts, ensuring client satisfaction and maximizing software value through coaching, relationship management, and data analysis.
Reposted 3 Hours AgoSaved
Remote
Hampton, VA
110K-120K Annually
Senior level
110K-120K Annually
Senior level
Software
The Customer Success Operations Manager will design and manage a tech-touch strategy for customer success, utilizing data and AI to enhance engagement, detect churn risk, drive product adoption, and identify upsell opportunities for non-managed accounts.
Top Skills: Ai ToolsClaudeHubspotLookerN8NWorkflow Automation PlatformsZapier
YesterdaySaved
Remote
Hampton, VA
Entry level
Entry level
Professional Services • Real Estate
The Payroll Customer Success Manager serves as the main contact for customers, supporting onboarding, ensuring payroll accuracy, resolving issues, and building trust through proactive communication.
Top Skills: CRMPayroll PlatformsSpreadsheetsTicketing Systems
Reposted 23 Days AgoSaved
Remote
Hampton, VA
90K-130K Annually
Mid level
90K-130K Annually
Mid level
Healthtech
The Senior Engagement Manager will manage client relationships, ensure project success, optimize processes, and drive customer value. They will coordinate projects, address client needs, and analyze workflows to enhance operational effectiveness.
Top Skills: Customer SuccessProject ManagementSaaS
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YesterdaySaved
Remote
Hampton, VA
Senior level
Senior level
Legal Tech • Social Impact • Software
The Customer Success Manager will manage key customer relationships, drive product expansion, and maintain account health using CRM. They will serve as the customer advocate internally and work with cross-functional teams to enhance customer success outcomes.
Top Skills: ChurnzeroCrm Software
YesterdaySaved
Remote
Hampton, VA
90K-90K Annually
Entry level
90K-90K Annually
Entry level
Enterprise Web • Mobile • Other • Professional Services • Software • App development
As a Customer Success Associate, you will assist in understanding customer goals, be an advisor on QA practices, build relationships with stakeholders, and support customer success initiatives, ultimately growing into a Customer Success Manager role.
11 Days AgoSaved
In-Office
Hampton, VA
Senior level
Senior level
Food
As a Senior Customer Success Specialist, you will manage customer order processes, ensuring satisfaction through communication, problem resolution, and relationship building while supporting supply chain efficiency.
Top Skills: ExcelMS OfficePowerPoint
Reposted YesterdaySaved
Remote
Hampton, VA
Mid level
Mid level
Artificial Intelligence • Fintech • Software • Financial Services
As a Customer Success Manager at Nevis, you'll enhance client relations, drive product engagement, collect feedback for product development, and support Registered Investment Advisors in using Nevis's AI platform effectively.
Top Skills: AIWealth Management Software
Reposted YesterdaySaved
In-Office or Remote
Hampton, VA
Mid level
Mid level
Information Technology
The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.
Top Skills: Cloud SolutionsConnectwiseCybersecurityManaged It ServicesSalesforce
Reposted YesterdaySaved
Remote
Hampton, VA
Mid level
Mid level
Digital Media • News + Entertainment
The Customer Success Manager develops relationships with clients, provides ongoing support, implements strategies for engagement, identifies upselling opportunities, and maintains records in the CRM system.
Top Skills: Cloud-Based SolutionsCrm Software
Reposted YesterdaySaved
Remote
Hampton, VA
50K-150K Annually
Mid level
50K-150K Annually
Mid level
Artificial Intelligence • HR Tech • Information Technology • Software
The Technical Customer Success Manager will manage demos, onboarding, and early customer success, enhancing customer experiences post-sale and facilitating deal closures.
Top Skills: APIsAts PlatformsData MappingsSAMLScimSsoWebhooks
Reposted YesterdaySaved
Remote
Hampton, VA
160K-190K Annually
Senior level
160K-190K Annually
Senior level
Artificial Intelligence • Fitness • Healthtech • Mobile • Software
The Associate Director, Client Success role involves managing strategic client accounts in the public sector, driving revenue growth, retention, and collaboration across healthcare organizations while ensuring measurable client outcomes.
Top Skills: Ai Tools
Reposted YesterdaySaved
Remote
Hampton, VA
138K-162K Annually
Mid level
138K-162K Annually
Mid level
Software
As a Customer Success Manager, you'll guide upmarket customers in security compliance using Vanta's solutions, managing a portfolio of customers and ensuring their success.
Top Skills: Compliance SoftwareSaaS
Reposted YesterdaySaved
Remote
Hampton, VA
179K-210K Annually
Mid level
179K-210K Annually
Mid level
Software
The Customer Success Manager at Vanta will guide mid-market customers through their security and compliance journeys, focusing on onboarding, renewal, and relationship building with a BoB of 50 accounts. You'll act as the voice of the customer and ensure their success using Vanta's compliance solutions while driving product adoption and retention.
Top Skills: ComplianceSaaSSecurityTechnical Solutions
Reposted YesterdaySaved
Remote
Hampton, VA
Mid level
Mid level
Industrial
As a Customer Success Manager, you will focus on customer objectives, manage relationships, monitor account health, and develop strategic success plans, while achieving retention and sales targets.
Top Skills: Crm PlatformsSalesforce
Reposted YesterdaySaved
Remote
Hampton, VA
85K-119K Annually
Senior level
85K-119K Annually
Senior level
AdTech
The Customer Success Manager will manage key client relationships, ensuring support and driving the adoption of Adelaide's AU metric while collaborating with internal teams to optimize client campaigns.
Top Skills: Cm360Dv360Extreme ReachInnovidExcelMicrosoft PowerpointTtd
Reposted YesterdaySaved
Remote
Hampton, VA
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Agency • Marketing Tech
The Customer Success Manager ensures clients achieve business goals by managing multiple accounts, leading teams, and resolving challenges. Responsibilities include client communication, overseeing operations, and identifying cross-sell opportunities in a fast-paced environment.
Top Skills: Adobe Experience CloudDrupalSalesforce
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