Top Tech Jobs & Startup Jobs in Poland

Build and run the end-to-end customer excellence function: design and configure support stack (Jira, Intercom, Instabug), create onboarding and training, develop AI-augmented workflows, manage KPIs and retention, supervise outsourced BPO support as volume grows, and represent customer insights across product, commercial, and regulatory teams.

Own and evolve the core data platform: warehouse design, dbt transformations, and production AWS pipelines. Refactor and harden API-driven data flows, ensure observability and testing, partner with backend and product teams, and contribute to data-aware backend features to deliver reliable, product-focused data.

Provide technical assistance to customers deploying and troubleshooting NetBird's zero-trust networking platform across Slack, GitHub, email and other channels. Become product expert, update documentation, collaborate with engineering and sales to resolve issues, improve support processes, and advocate product improvements.

Adapt and review scripts for AI dubbing projects, ensure natural localized dialogue, review AI-generated outputs for quality, collaborate with teams to improve language and creative results, and manage multiple projects to deadlines.

Design, build, and maintain the studio pipeline and artist-facing tools (launchers, publishers, loaders, review/notes). Create fast, responsive front-ends for web, Qt/PySide, and in-engine (Unreal). Integrate with Maya, Unreal, Nuke, and Perforce on Windows, extend the AYON pipeline, add AI-assisted features, own tools through their lifecycle, and collaborate directly with artists while managing your own work.

Lead SRE initiatives to improve platform reliability: induce and recover from failures, debug with metrics/traces, define SLOs and cost dashboards, build automation tooling in Go/Python, mentor engineers, and participate in on-call rotation.

As a Technical Customer Success Manager, you'll engage with 25-40 customers, ensuring their retention and growth by addressing technical issues, managing relationships, and driving product usage effectively.

Source and onboard suppliers for agricultural and heavy equipment parts, negotiate terms, place and track orders, maintain supplier records, coordinate with customer service, escalate issues, and improve sourcing and fulfillment processes.

Prospect and qualify Polish market leads via outbound outreach and events, manage pipeline in Salesforce/HubSpot, use MEDDIC to qualify opportunities, and collaborate with local Account Executive to drive cloud adoption.

Lead and grow a Customer Success team for Europe, manage top-tier clients, collaborate with AdOps and sales to drive revenue, mentor and hire CSMs, optimize client engagement and retention, oversee account health metrics, and implement scalable processes and data-driven client communications.