Top Operations Jobs in Detroit, MI

Leads the transformation of Sophos’s pricing operations by building a centralized function, establishing pricing governance and review cadences, developing AI-assisted competitive and discount analysis capabilities, and aligning pricing across SecOps and Network Security. The role provides executive market visibility, defines performance metrics, supports organizational change, and builds a high-performing team serving sales, finance, and customer-facing stakeholders.

Leads onsite branch operations and a small associate team, supporting business objectives, operational efficiency, compliance, safety, inventory control, facilities management, and customer satisfaction. Responsibilities include implementing policies, auditing processes, identifying cost savings, developing standard operating procedures, coaching associates, analyzing data, coordinating purchasing and inventory activities, and supporting leadership initiatives. Requires 3–5 years of related experience, strong organizational and communication skills, Microsoft Office proficiency, and familiarity with Ferguson’s Trilogie system.

Owns growth initiatives from opportunity framing through execution and impact measurement. Builds financial models, evaluates strategic bets, leads cross-functional plans, manages timelines and budgets, designs growth experiments, analyzes funnel data, improves patient experience, and advises leadership on new markets and adjacencies.

Supports front-desk administration, filing, meetings, workshops, logistics, staff travel, procurement documentation, quotations, deliveries, office supplies, assets, and operational records. The intern also generates purchase orders in SAP, checks activity documentation, follows up on outstanding records, coordinates with service providers, and assists regional project teams. This is a learning opportunity for a recent graduate interested in administration, procurement, logistics, finance, and project operations.

Own marketing and partnerships operations infrastructure, including HubSpot workflows, lead routing, scoring, attribution, lifecycle management, campaign tracking, Salesforce integrations, and PartnerStack administration. Improve funnel efficiency, pipeline hygiene, lead conversion, and channel ROI through automation, reporting, forecasting, and data governance. Collaborate with Marketing, Partnerships, Sales, Customer Success, Business Systems, and Analytics teams to implement scalable revenue processes.

Supports Product Management and Strategic Partnerships through product and partner information management, documentation, pricing references, enablement materials, partner tracking, onboarding support, and internal communications. Maintains accurate repositories, coordinates updates across departments, analyzes client feedback, supports product launches and partner events, and helps prepare reviews and training materials. Requires strong organization, communication, multitasking, financial-industry knowledge, and familiarity with Symitar and collaboration tools.

Leads the commercial operating system across Sales, Marketing, Partnerships, and Customer Success. Owns revenue planning, forecasting, territory and capacity planning, GTM systems, Salesforce, analytics, AI automation, operating cadence, and funnel optimization. Partners with executive leadership on growth strategy and builds a high-performing Revenue Operations organization for scalable, predictable revenue.

The Operations Administrator maintains account records, databases, documentation, agreements, work queues, and consumer correspondence. The role ensures accurate, timely, and compliant processing; coordinates with stakeholders and vendors; safeguards confidential information; identifies discrepancies; escalates risks; and provides backup operational support. Success requires strong organization, communication, attention to detail, judgment, adaptability, and consistent adherence to policies, service-level agreements, regulatory requirements, and quality standards.

Supports day-to-day business operations through record-keeping, invoice and reconciliation workflows, contract and compliance documentation, reporting, tool administration, shared inbox monitoring, cross-team coordination, and process improvement projects. The role is designed for an early-career professional with strong organization, attention to detail, communication skills, and an interest in finance and operational processes.

Leads revenue operations across sales, marketing, and customer success by aligning teams, optimizing processes, analyzing business data, forecasting revenue, building customer health dashboards, and enabling employees through CRM and systems training.

Leads and scales Ballotpedia’s remote Operations Department, overseeing HR, talent management, finance, budgeting, payroll, compliance, legal risk, administration, and team development. The role develops financial models and reports, manages organizational systems, supports regulatory compliance, coordinates legal matters, and partners with leadership to improve operational effectiveness and financial health.

Own revenue operations for the Fund Administration business, including Salesforce health, renewals, forecasting, pipeline reporting, dashboards, process governance, automation, and cross-functional operating cadences. Partner with Fund Administration, Sales, Customer Success, Marketing, and Finance to improve revenue processes, pricing, compensation, territories, quotas, and data integrity. Use AI and revenue technology to streamline workflows, improve reporting, and support scalable growth.

Owns GTM enablement within Revenue Operations, including onboarding, training, certification, continuous learning, content management, coaching support, and LMS administration. Translates product, pricing, process, and market changes into actionable seller resources. Builds reporting connecting enablement activity to GTM performance, supports revenue process improvements, and uses AI to accelerate content creation, insights, and workflows.

Oversee multi-tier help desk and service delivery operations for Navy FTM and FLTMPS capabilities. Manage incident intake, escalation, SLAs, knowledge bases, operational reporting, continuity planning, and service improvements across multiple environments. Coordinate with engineering, cybersecurity, database, systems administration, Government stakeholders, and Fleet users. Support contract deliverables, cybersecurity readiness, operational documentation, and junior systems administrators while ensuring reliable mission execution.

Own Fetch’s executive operating system in partnership with the COO. Build and manage performance metrics, OKR frameworks, leadership cadences, reporting infrastructure, decision processes, and executive communications. Drive cross-functional alignment, accountability, and execution across high-priority initiatives while synthesizing complex inputs into actionable recommendations for senior leadership.

Leads revenue operations for a B2B SaaS company by owning forecasting, pipeline rigor, GTM accountability, CRM architecture, data quality, KPI reporting, and AI-enabled automation. Partners with Sales, Marketing, Customer Experience, Product, and Finance to operationalize strategy, improve revenue predictability, and align targets, processes, and systems. Manages and mentors a RevOps Analyst while building a scalable, high-performing function.

Owns day-to-day customer operations for Regions Bank through go-live and stabilization. Leads service readiness, incident swarming, risk management, escalation, root-cause follow-through, and coordination across SaaS, application, data, infrastructure, and account teams. The role establishes clear accountability, builds customer trust, and develops a repeatable operational playbook that may later scale across the Americas.

Supports R&D and Engineering operations through KPI reporting, data quality audits, process improvement, project coordination, and operational analytics. Identifies and implements practical AI and automation use cases, including AI agents and workflows, while improving reliability through testing, context management, human review, and governance. Partners with technical and business stakeholders to deliver measurable efficiency gains, document processes, support system integrations, and provide training and reporting to leadership.

Own Replicant’s revenue operations engine, including forecasting, pipeline management, incentive plans, pricing and packaging, quota and capacity planning, GTM systems architecture, and AI-assisted reporting. Partner with Sales and Finance leadership, consolidate data across CRM and GTM tools, improve decision-making, and grow the RevOps team from one analyst into a scalable function.

Own and build Replicant’s revenue operations function, including forecasting, pipeline management, compensation, pricing, quota setting, capacity planning, GTM systems, and AI-assisted reporting. Serve as a strategic partner to Sales and Finance leadership, consolidate fragmented revenue data, improve operating decisions, and grow the RevOps team from one analyst. The role requires experience building RevOps at growth-stage SaaS companies and leading cross-functional revenue strategy.

Coordinates global free-of-charge orders from entry through completion, managing order data, acknowledgements, delivery dates, tracking, stock inquiries, discrepancies, and customer service follow-up. Partners with Marketing, Sales, Distribution Center, and Education teams, maintains order databases, supports process improvements, and manages approximately 3,000 orders monthly. Requires strong organization, communication, attention to detail, and flexibility to work overtime or weekends.

Leads revenue operations across the GTM funnel by building Salesforce and AI-powered dashboards, KPI frameworks, forecasting processes, and reporting workflows. Partners with GTM leadership, Finance, Systems, Enablement, and developers to improve data quality, translate business needs into technical requirements, manage processes, support adoption, and deliver executive-ready insights. Oversees reporting across Salesforce, Gong, Salesloft, Highspot, and related platforms.

Owns marketing operations, pipeline analysis, attribution, lead routing, HubSpot administration, and Salesforce alignment. Builds reporting and attribution models, manages funnel conversion and marketing automation, maintains data quality, and recommends improvements to pipeline generation. Partners with Marketing, Sales, SDR, and executive leadership to measure campaign performance, improve lead management, and support forecasting and GTM reviews.

Leads revenue operations across Sales, Marketing, and Customer Success, including forecasting, planning, reporting, quota and compensation design, GTM systems, process optimization, and KPI management. Builds and leads the Revenue Operations team, evaluates AI and automation opportunities, manages the GTM technology stack, supports retention and churn forecasting, and drives cross-functional operating plans and business effectiveness.

Provides Tier 1 IT support for internal users through phone, chat, and ticketing channels. Triages, troubleshoots, documents, and resolves hardware, software, administrative, and retail technology issues. Supports desktops, laptops, tablets, payment terminals, proprietary applications, Microsoft and iOS environments, and VIP requests. Escalates complex issues, communicates resolution progress, maintains service records, follows documented procedures, and periodically travels to headquarters or retail locations for training and special projects.