Top Operations Jobs in Detroit, MI

Build and lead the operating model for Anaconda’s partner ecosystem across cloud marketplace, channel, and technology partnerships. Develop playbooks, reporting frameworks, dashboards, forecasting processes, and performance metrics that drive partner-sourced revenue and predictable growth. Integrate AI-powered workflow automation, establish operating cadences, lead business reviews, and coordinate with Sales, Marketing, Finance, Customer Success, and executives. Drive adoption of tools and processes through structured change management.

Manages global central operations by supporting partner leadership, ensuring SLA and quality performance, aligning workflows with SOPs, overseeing change initiatives, resolving escalations, and driving process improvement, automation, and digital transformation. The role coordinates with internal and global stakeholders on workforce planning, reporting, access management, operational targets, compliance, and transition milestones while supporting continuous operational excellence.

The Director of Operations will coordinate priorities, decisions, and communication across Meritus College teams. The role owns operating rhythms, workflows, systems, cross-functional program management, issue resolution, stakeholder communications, change management, and college-wide forums. This leader will identify organizational gaps, build scalable processes in a 0-to-1 environment, advise senior leadership, develop executive materials, and bring structure and momentum to complex, ambiguous initiatives.

Lead the launch and ongoing delivery of enterprise payer enrollment accounts. Build teams, workflows, reporting, metrics, and client operating rhythms; manage SLA performance, quality, escalations, offshore and vendor teams, client relationships, and account economics. Partner with Product and Engineering to automate processes, improve productivity, reduce costs, and scale successful operating models across additional enterprise clients.

The Client Engagement Operations Manager supports Client Services by coordinating RFP processes, improving efficiency, ensuring compliance, and enhancing vendor management. Responsibilities include project management, process improvement, and collaborating across departments to drive operational excellence.

Manage end-to-end billing and revenue operations, including invoicing, collections, revenue reconciliation, trend analysis, reporting, process improvement, and internal controls. Collaborate with finance, sales, and operations teams to align billing with contracts and delivered services, resolve discrepancies, improve collections, and provide trusted revenue insights to leadership.

Own marketing and revenue operations systems, including Marketo programs, segmentation, scoring, QA, lead routing, enrichment, lifecycle models, deduplication, and Salesforce administration. Partner with Marketing, Sales, and BDR teams to improve data quality, pipeline velocity, reporting, and operational efficiency. Build scalable workflows and automation, prioritize cross-functional requests, and convert recurring issues into durable processes.

Leads strategy and 0-to-1 execution for new products, businesses, markets, and international expansion. Owns opportunity evaluation, business cases, operating models, go-to-market planning, AI initiatives, strategic partnerships, and cross-functional execution from concept through launch. Reports to the Chief Strategy Officer, leads the Strategy & Operations team, and collaborates with Commercial, Product, Clinical, Operations, Finance, and Technology leaders.

Lead Supabase’s AI-native operating system by defining maturity models, company-wide standards, assessment processes, operating cadences, and transparency mechanisms. Manage two senior contributors focused on platform and enablement, drive adoption without direct authority, replace unnecessary meetings with automated reporting, integrate standards into onboarding, and measure whether AI agents reduce organizational coordination costs.

Manages an Operations Support team responsible for Oracle and related database maintenance, data cleansing, reporting, system integration, coding standards, and project support. Oversees employee performance, service-level metrics, budgets, policies, productivity, and customer satisfaction. Provides technical and operational guidance, coordinates database changes and enhancements, and analyzes project impacts across the organization.

Manages an Operations Support team responsible for Oracle and related database maintenance, data cleansing, reporting, system integration, coding standards, and project support. Oversees employee performance, service-level metrics, budgets, staffing costs, policies, and operational goals. Provides technical and operational guidance, analyzes project impacts, supports database enhancements, and coordinates cross-functional initiatives with IT and other departments.

Coordinates provider follow-up, administrative outreach, data collection, documentation, and record maintenance. Tracks onboarding status, missing information, provider contacts, meetings, and action items while ensuring accurate, consistent, and auditable records in Filevine and related systems. Supports provider relations staff with scheduling, materials, reporting, phone coverage, and issue escalation. Requires strong organization, written communication, data-entry accuracy, follow-through, and comfort working independently in a remote environment.

Executive leader responsible for developing and executing franchise operations strategy, improving franchisee profitability and performance, scaling operational support, managing budgets and P&L accountability, leading organizational transformation, and building high-performing operations teams. The role partners cross-functionally with franchise development, marketing, finance, technology, human resources, and shared services while overseeing governance, risk management, operational standards, and continuous improvement across a growing franchise network.

Own and scale the legal operations function at an AI technology company. Responsibilities include managing legal technology systems such as Ironclad, matter management and e-billing platforms; overseeing outside counsel and vendor relationships; improving legal processes through automation; developing performance metrics and dashboards; and partnering cross-functionally to align legal operations with company needs.

Leads AMER sales operations, including forecasting, pipeline governance, annual planning, territory and quota design, capacity modeling, operating cadences, and leadership reporting. Partners with Sales, Finance, Compensation, Marketing, Revenue Operations, IT, and global teams to improve data quality, forecast accuracy, process efficiency, and organizational effectiveness. Mentors operations professionals, drives cross-functional change through influence, and advances AI-enabled automation.

Conduct high-impact strategic analysis and special projects for company leadership. Responsibilities include researching new markets, building models and plans, synthesizing fragmented company information, analyzing raw data, validating conclusions, writing for audiences, and using AI systems to develop tools and solutions. The role requires independent judgment, initiative, intellectual rigor, and ownership in a rapidly changing environment.

Analyzes revenue operations data using Salesforce, NetSuite, and Excel to support pipeline forecasting, financial reporting, budgeting, dashboards, and executive decisions. Responsibilities include data validation, modeling, variance analysis, workflow improvement, and cross-functional collaboration with Finance, Accounting, Business Development, and Salesforce administration. The remote role requires periodic travel to company sites, up to 10%.

Leads technology operations and sustainment for Leidos Energy’s technology baseline, including networks, specialized hardware, and software. Oversees reliability, security, lifecycle management, modernization, operational risk, resources, investments, and external providers. Improves employee workflows, reduces technical debt, translates business needs into technology priorities, and develops multidisciplinary technical teams and leaders across a large matrixed organization.

Leads the revenue operations function supporting sales, marketing, and customer success. Owns sales planning, forecasting, GTM systems, CRM data governance, compensation support, pricing insights, reporting, dashboards, and performance analytics. Partners with leadership to improve funnel efficiency, operational scalability, data quality, and revenue predictability while managing the revenue operations team, budget, and vendor relationships.

Execute and monitor promotional programs from setup through closeout, including offer configuration, quality assurance, launch coordination, calendar management, performance tracking, issue escalation, and reporting. Partner with CRM and Marketing teams to align campaign requirements and improve repeatable operational processes. Use data, reporting, and workflow tools to evaluate revenue and sales performance and identify automation opportunities.

Supports fundraising data operations by managing CRM synchronization and ETL processes, maintaining data integrity, developing reports and extracts, troubleshooting integrations, processing duplicates and updates, configuring Salesforce and donor technology platforms, and documenting data flows and quality standards. The role serves as the primary data support contact for advancement teams and collaborates with finance, development, marketing, and technology teams.

Investigate and resolve card, ACH, and mobile deposit disputes while managing chargebacks within regulatory and network deadlines. Analyze suspicious activity, transaction histories, behavioral patterns, and customer data to identify fraud and mitigate losses. Document clear, audit-ready determinations, apply payment rules accurately, and contribute to process improvements, risk management, and technology-enabled operational efficiency.

As Director of Network Operations, you will oversee operational management, process development, employee training, and financial performance while ensuring customer satisfaction and strategic growth.

Oversee daily operations of a seasonal tax office, including staffing, scheduling, customer service, compliance, reporting, marketing, and performance management. Lead recruitment, onboarding, training, and coaching for tax preparers and administrative staff. Ensure accurate tax return preparation, adherence to regulations and company procedures, organized documentation, and a professional customer-focused environment. Support local outreach and address client or operational issues.

Own customer-facing operations across data suppliers and AI labs, including activation, engagement, onboarding, contract and platform issue resolution. Build trust through customer conversations, coordinate internal blockers, and convert recurring feedback into improved processes, platform capabilities, communications, and lightweight workflow systems. The role requires strong judgment, organization, follow-through, CRM familiarity, and comfort working independently in a fast-paced startup environment.