Top Operations Jobs in Detroit, MI

Proofread and perform quality reviews of scoped legal transcripts to ensure accuracy, formatting, and compliance with company standards. Provide feedback and coaching to scopists, collaborate with reporters and team members to resolve issues, track workflow in the proprietary management system, and recommend process improvements to maintain high production quality and meet deadlines.

Lead insurance operations team to drive service excellence for financial advisors through reporting, escalations, process improvements, project management, cross-functional collaboration, and people leadership to ensure consistent, high-quality operational performance.

Manage daily operations for Tri-Share and SubPool programs, improve workflows and systems, partner with Product and Engineering to prioritize platform enhancements, use data and AI to automate repetitive work, and support launches, escalations, and cross-functional growth.

Coordinate IT operations including executive administration, IT finance (budgeting, invoicing, reconciliations), procurement and vendor management, hardware logistics, and GRC activities (SOC 2, ISO 27001 audits, evidence collection, policy and risk tracking). Serve as liaison between IT, finance, legal, auditors, and vendors to keep processes running smoothly and ensure compliance and visibility for leadership.

Drive high-priority cross-functional initiatives, partner with leadership to solve product and business challenges, build teams/processes, research markets and opportunities, and deliver operational improvements and measurable business outcomes in a fast-moving environment.

Build and lead Roo’s first Revenue Operations function: own HubSpot and GTM systems, create operating model and SLAs, drive forecasting, pipeline hygiene, capacity planning, and conversion optimization, partner with Sales/Marketing/CS/Finance/Data, apply AI to reduce toil, and hire and mentor a small Rev Ops team.

Manage a regional inspection team (FTE and contract), ensure adherence to policies and SLAs, recruit/hire inspectors, collaborate with sales and product teams, conduct field inspections weekly, train and coach staff, and drive continuous improvement using data.

The Transformation Manager drives operational change in corporate restaurants, partnering with teams to improve compliance, execute initiatives, and support new openings.

Lead cross-functional operational audits, identify bottlenecks, design and implement scalable processes (SOPs, RACI, process maps), drive automation opportunities, measure impact, and partner with department leaders to improve efficiency using Jira and Tableau.

The Director of Revenue Operations will optimize sales strategies, align cross-departmental functions, oversee sales processes, manage CRM integrity, and lead a team to boost performance and revenue growth.

Own and optimize the end-to-end revenue systems ecosystem (HubSpot, GTM stack), improve CRM data integrity, build predictive forecasting and KPI frameworks, run deal desk reviews, and translate GTM strategy into scalable cross-functional processes to support Sales, CS, Marketing, Partnerships, Finance, Product, and Engineering.

Manage supplier product, pricing, and content across systems; support new product launches and removals; investigate and resolve pricing and operational issues; maintain supplier relationships and CRM records; support compliance, reconciliation, and reporting; use AI to optimize repetitive tasks.

The Manager of Strategic Operations will support the COO in operational infrastructure, technology, financial operations, and strategic coordination, ensuring effective execution of initiatives.

Responsible for redesigning mortgage operations, improving efficiency with emerging technologies, and collaborating across teams for a scalable operating model.

Provide IT helpdesk support and device administration across Windows, macOS, and Linux. Manage MDM, SSO, enterprise SaaS, onboarding/offboarding, hardware deployment, asset inventory, endpoint security, and related procurement/shipping. Troubleshoot networks (LAN/WAN), create automation scripts, deliver staff training, participate in on-call rotations, and collaborate with HR and Security teams to maintain secure, scalable IT operations.

Lead and optimize sales processes, territory planning, RFP and Bid Desk reviews, Salesforce enhancements, data quality, and sales tech stack. Deliver metrics, automate alerts, collaborate cross-functionally, and use AI tools to improve AE/CSM productivity and sales efficiency.

Support end-to-end audience and campaign setup in the OpenAP platform, maintain project records, reconcile systems, prepare client reports, and manage multiple operational workstreams with accuracy and timely communication. Grow responsibilities over time.

Lead design and deploy automation-first systems to streamline diligence, deal evaluation, and GTM workflows. Build integrations across HubSpot, Omni, and internal systems, use AI and n8n for automation, instrument analytics, and partner with commercial, product, and engineering teams to improve service delivery and customer experience.

Support and optimize the Business Purpose Lending (BPL) platform by managing inbound leads, assisting loan officers and borrowers, reviewing application quality, troubleshooting LendingWise issues, maintaining reports and dashboards, and recommending process and system improvements to increase conversion and operational efficiency.

Own annual revenue planning and monthly forecasts for enterprise customers, design lead-to-cash workflows in HubSpot, build Power BI dashboards and predictive models (DAX), manage forecast governance, coordinate non-standard pricing with Deal Desk, and translate data into executive insights to drive upsell, retention, and churn mitigation.

Lead strategy and operations for Airbnb's ticketing business, owning supply activation, tickets sold, GBV, and guest experience. Drive cross-functional priorities with product, marketing, supply, finance, and partnerships using market intelligence, financial modeling, and growth levers to scale the business.

Provide high-trust executive support to the founder by managing financial admin (invoicing, payroll, contracts), calendar and inbox triage, hiring coordination and onboarding, travel and personal logistics, and recurring operational tasks to ensure reliability and consistency.

Lead end-to-end commercial real estate and auction operations across a multi-state portfolio: optimize processes, manage due diligence and marketing, direct auctions, coordinate vendors, monitor performance and market trends, and serve as primary client contact delivering strategic reporting and stakeholder engagement.

Support delivery of programs by managing program data, performing analysis, producing compliance-focused reports, and coordinating program scope, goals, and client/account interactions. Facilitate team processes, drive process improvement, and lead special projects to ensure professional presentation and contract compliance.

Manage enablement operations for K-8 math and science products, serving as product SME, owning projects, knowledge management, enablement resources, and cross-functional execution to support field teams and drive adoption.