Manages branch business office operations, including personnel records, cash balancing, deposits, petty cash, credit cards, invoices, receivables, membership registrations, and office supplies. Provides customer service, supports program and membership sales, trains Welcome Center staff, assists with events, and coordinates administrative processes with corporate departments. Maintains confidential records and ensures accurate, compliant business procedures.

Manage daily office readiness, supplies, shared spaces, mail, equipment, visitors, vendors, meetings, travel, events, purchasing, invoices, records, and employee onboarding support. Maintain office systems, inventories, calendars, and checklists while coordinating facility services and handling confidential information. Partner with operations and people teams to resolve workplace needs and keep the Detroit office organized and professional.

Consult as a fractional Office Manager for hedge funds, private equity firms, and family offices. Improve operational processes, create and execute monthly action plans, diagnose roadblocks, break goals into actionable steps, implement policies and controls, evaluate progress via KPIs, and maintain detailed consulting records while providing implementation resources.