Top Customer Success Jobs in Detroit, MI

15 Days AgoSaved
Remote or Hybrid
Detroit, MI
92K-154K Annually
Senior level
92K-154K Annually
Senior level
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
The Customer Success Manager is responsible for driving customer outcomes across a portfolio, managing relationships and retention, and collaborating across various teams to ensure value realization and maximize customer satisfaction.
Top Skills: AICloudCustomer SuccessManaged ServicesSaaS
2 Days AgoSaved
Remote or Hybrid
Detroit, MI
76K-95K Annually
Mid level
76K-95K Annually
Mid level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
The Customer Success Manager is responsible for customer renewal, adoption of solutions, relationship building, and strategic account management.
Top Skills: HTMLJavaScriptSaaS
Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
Detroit, MI
Easy Apply
112K-155K Annually
Senior level
112K-155K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Senior Principal Customer Success Manager builds relationships with key customer stakeholders, drives product adoption and value, and forecasts risks. Responsibilities include guiding change management and representing customer feedback.
Top Skills: AIDevOpsMachine LearningSaaS
8 Hours AgoSaved
Easy Apply
Remote
Detroit, MI
Easy Apply
85K-144K Annually
Mid level
85K-144K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Manager, you'll drive customer adoption of GitLab's DevSecOps platform by guiding clients on best practices, monitoring KPIs, and building strong relationships to enhance satisfaction and advocacy.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGit
9 Hours AgoSaved
Easy Apply
Remote
Detroit, MI
Easy Apply
Senior level
Senior level
Artificial Intelligence • Information Technology • Internet of Things • Software • Analytics • Automation • Manufacturing
The Customer Success Manager (EU) drives customer retention and value realization across European accounts through proactive engagement, relationship building, and collaboration with internal teams.
Top Skills: Ai ToolsManufacturing Operations Management SoftwareTraksys
Reposted 10 Hours AgoSaved
Remote or Hybrid
Detroit, MI
115K-152K Annually
Senior level
115K-152K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Customer Success Engineer will drive adoption of Imprivata's Mobile solutions, delivering value to healthcare customers through technical advisory and leadership. Key responsibilities include designing solutions, troubleshooting, and providing customer feedback to influence product enhancements.
Top Skills: Active DirectoryAndroidApple Business ManagerGainsightGoogle Managed PlayIdentity ManagementiOSLdapMobile Device ManagementSaaSSalesforceSingle Sign-OnVpp
Reposted 10 Hours AgoSaved
Remote or Hybrid
Detroit, MI
171K-204K Annually
Senior level
171K-204K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Enterprise CSM in the Public Sector ensures customer satisfaction, drives product adoption, and maintains relationships with key accounts to meet annual revenue goals.
Top Skills: Customer Success SoftwareCybersecurityData Analysis
Reposted 10 Hours AgoSaved
Easy Apply
Remote or Hybrid
Detroit, MI
Easy Apply
200K-230K Annually
Mid level
200K-230K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Reposted 10 Hours AgoSaved
Remote or Hybrid
Detroit, MI
58K-122K Annually
Junior
58K-122K Annually
Junior
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
The Account Specialist will assist Account Managers in managing pharmaceutical accounts, analyze data, create insights, and facilitate collaboration with partners for client objectives.
Top Skills: LookerMicrosoft Power BiSalesforceTableau
YesterdaySaved
Remote or Hybrid
Detroit, MI
75K-100K Annually
Senior level
75K-100K Annually
Senior level
Cloud • eCommerce • Information Technology • Professional Services • Software
The Customer Success Manager oversees customer relationships, ensuring seamless transitions from launch to renewal while enhancing customer satisfaction and loyalty.
Top Skills: Enterprise SoftwareSaaS
Reposted 10 Days AgoSaved
Remote or Hybrid
Detroit, MI
116K-145K Annually
Senior level
116K-145K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
The Lead Customer Success Engineer is responsible for post-sales relationships, mentoring other engineers, guiding customer solutions, and advocating for customer needs and product adoption.
Top Skills: AjaxAnsibleApacheAWSAzureBmcChefCloud FoundryCSSDynatraceGCPHTMLIisJava ServletsJavaScriptJenkinsKubernetesOpenshiftOpenstackPHPPuppetServicenowWebsphere
YesterdaySaved
Remote
Detroit, MI
120K-140K Annually
Senior level
120K-140K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Senior Customer Success Manager, you will manage customer relationships, ensure product adoption, drive revenue growth, and collaborate across teams to improve customer success initiatives.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
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Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Detroit, MI
Easy Apply
64K-87K Annually
Senior level
64K-87K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.
Top Skills: AICloud-Based SolutionsSaaS
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Detroit, MI
Easy Apply
109K-147K Annually
Senior level
109K-147K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves leading a Customer Success team, defining strategies for customer engagement, and ensuring customer satisfaction through effective management and coaching.
Top Skills: AIAutomationGainsightSaaS
Reposted YesterdaySaved
Remote
Detroit, MI
150K-195K Annually
Senior level
150K-195K Annually
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills: AIAPIsMachine LearningSpeech-To-TextText-To-Speech
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
Detroit, MI
Easy Apply
112K-169K Annually
Senior level
112K-169K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills: IotSaaS
Reposted 2 Days AgoSaved
Remote or Hybrid
Detroit, MI
190K-257K Annually
Senior level
190K-257K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Lead the Customer Success department to enhance retention and growth through strategic leadership, team development, and cross-functional collaboration, while managing complex account scenarios and key performance indicators.
Top Skills: CRMCsm Platforms
Reposted 2 Days AgoSaved
Remote
Detroit, MI
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager builds relationships, drives product adoption, and retains SaaS revenue while managing a regional book of business for customer satisfaction and growth.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
Reposted 2 Days AgoSaved
Remote
Detroit, MI
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Customer Success Manager II, you will drive customer engagement, maintain relationships, and lead initiatives to ensure high product adoption and customer satisfaction across a regional Mid-Market segment.
Top Skills: Google SuiteMS OfficeSalesforceSlack
3 Days AgoSaved
Remote
Detroit, MI
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager manages relationships with high-revenue SMB clients, driving satisfaction and retention through tailored guidance and proactive engagement, especially for Mandarin-speaking customers.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
3 Days AgoSaved
Remote
Detroit, MI
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Bilingual Payroll Customer Success Manager will enhance customer loyalty and reduce churn by managing account relationships, leading product trainings, and analyzing data to optimize client experiences.
Top Skills: ChilipiperGoogle SuiteMS OfficePayroll SoftwareSalesforce CRMSlack
Reposted 4 Days AgoSaved
Remote or Hybrid
Detroit, MI
95K-120K Annually
Mid level
95K-120K Annually
Mid level
Insurance • Logistics • Software • Transportation • Business Intelligence
The Customer Success Manager at SambaSafety will build relationships with enterprise fleet customers, drive product adoption, monitor performance metrics, and collaborate with cross-functional teams to ensure customer satisfaction and success.
Top Skills: Salesforce
4 Days AgoSaved
Easy Apply
Remote
Detroit, MI
Easy Apply
120K-140K Annually
Senior level
120K-140K Annually
Senior level
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
The Senior Client Success Manager will manage large market client relationships, ensuring client satisfaction and engagement while identifying risks and opportunities. This role involves tracking KPIs, project management, and collaboration with cross-functional teams to deliver high-quality client experiences.
Reposted 4 Days AgoSaved
Easy Apply
Remote
Detroit, MI
Easy Apply
150K-165K Annually
Senior level
150K-165K Annually
Senior level
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
The Client Success Director manages key client relationships, ensure client satisfaction, and collaborates with teams to enhance service delivery in the healthcare sector.
Top Skills: B2B Saas
Reposted 4 Days AgoSaved
Remote
Detroit, MI
152K-235K Annually
Senior level
152K-235K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Enterprise Customer Success Manager will manage strategic relationships with enterprise customers, focusing on compliance frameworks and driving measurable outcomes and growth.
Top Skills: CatalystJIRASalesforceSigma
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