Top IT Jobs in Dallas, TX

As a Senior Technical Support Engineer at Palo Alto Networks, you will engage with customers, providing technical support, fault isolation, root cause analysis, and collaborating with engineering teams for product improvement. Your role involves addressing complex issues, offering personalized assistance, and facilitating better security practices for clients, while also authoring technical documentation.

The Senior ER Consultant will provide guidance on employee relations issues, conduct investigations, and adjudicate background screenings. The role involves collaboration with management on performance and grievance issues, implementing best practices, and fostering a positive workplace culture. The consultant will track and document employee relations cases to identify trends and improve policies.

As a Surveillance Investigator, you will conduct covert investigations by monitoring and recording subjects, develop pre-surveillance plans, generate comprehensive reports, and communicate with team leaders regarding operational tactics. Overnight travel and flexible availability, including weekends, are required.

The Technical Support role involves maintaining and installing hardware and software systems, troubleshooting technical issues, and supporting end users. Responsibilities include building and repairing PCs, assisting in network configuration, managing inventory, and collaborating with vendors.

The role involves promoting products and services for clients through direct marketing, promotions, advertising, sales, and customer relations. Training will be provided to ensure a thorough understanding of marketing strategies, and the position offers paid training, mentorship, and travel opportunities.

The Fiber Splicer will be responsible for terminating, splicing, bonding/grounding, installing CPE, documenting, and testing fiber optic cables. This involves using various fiber tools and testing equipment while ensuring safety compliance and responding to trouble tickets in a timely manner.

This position supports process leaders in planning and implementing process improvement and reengineering. Responsibilities include data collection, process documentation, metric analysis, and ensuring alignment across functional areas. The role involves tracking and analyzing results and supporting team activities and issue resolution, with some travel required.