Top Technical Support Jobs

Provide technical support to tax practitioners, resolve technical issues, meet call metrics, and document requests in the SFDC database.

The role involves troubleshooting and repairing computer hardware and software, maintaining user accounts, providing technical support, and assisting in system design and operations for IT equipment.

Provide intermediate Desktop Computer Support in a Microsoft environment, resolving network issues, supporting applications, and ensuring optimal technology performance.

Provides end-user support for technical issues, responds to requests via phone and email, and documents resolutions.

Provide technical support by maintaining, troubleshooting, and repairing hardware and software systems, managing user accounts, assisting in communication systems, and ensuring security controls.

Support customers on the ADOT network by troubleshooting and resolving computer, software, and hardware issues, along with project tasks and requiring statewide travel.

The Senior Industrial Technical Support Specialist provides advanced technical support to dealers, mentors staff, and resolves complex technical issues related to generators.

Provide world-class email support to customers, investigating and resolving issues, maintaining product knowledge, and collaborating across departments.

Provide high-quality technical support for frequency and time synchronization systems, troubleshoot customer issues, and engage in presales and post-sales activities.

Provide first-line IT help desk support: troubleshoot hardware and software, manage tickets, configure and secure endpoints, provision accounts, maintain knowledge articles, and assist with AV and phone systems.

Provide first-line remote and on-site technical support across phone, chat, and ticketing. Install, configure, and maintain desktops, laptops, mobile devices, printers, and A/V systems; troubleshoot Microsoft 365, Windows, macOS, iOS, networking, and VTC; manage tickets to SLAs; document solutions and support IT projects and off-site maintenance.

Lead the Technical Support Engineering team to maintain and maximize ShotLink system uptime. Oversee server, network, cloud, and application troubleshooting; create monitoring, alerts, dashboards, and automation; provide second-level support; manage staff development, budgets, vendor interfaces, and on-call operations.

Provide advanced technical support and escalation for Merge Healthcare products. Troubleshoot complex hardware, OS, network, and software issues; document cases in CRM; perform remote upgrades and preventative maintenance; drive issue resolution across teams; contribute to knowledgebase and improve customer satisfaction.

Provide phone and ticketed technical support for employees and dealers, set up and troubleshoot hardware (laptops, desktops, iPhones, iPads, printers), maintain regional site technology, resolve or escalate issues, and perform other duties as assigned.

Provide advanced remote and on-site technical support and escalation for Shellback wet-process capital equipment. Troubleshoot electromechanical, fluid, control, and subsystem issues; lead root-cause analysis; train and support Field Service Engineers; create and improve technical documentation; drive cross-functional corrective actions and product reliability improvements; support deployments, upgrades, and customer escalations.

Provide technical support to B2B clients across managed IT, networking, VoIP, cabling, and system administration. Troubleshoot, repair, and maintain on-premise and hosted voice and IT solutions, deliver excellent client experiences, and participate in training and team collaboration.

Provide remote and on-site technical support for automated medication dispensing systems: install software patches, troubleshoot hardware/software/networking, document service actions, escalate complex issues, obtain vendor and hospital credentialing, and perform physical tasks up to 70 lbs. Part-time, as-needed schedule with potential travel to customer sites.

Provide Level 1 and 2 in-person and remote support for computers, mobile devices, printers, and network equipment; install, patch, and repair Windows systems and peripherals; set up wireless systems; train new hires; safeguard Protected Health Information as required.

Provide level 2/3 technical support for fulfillment center operations: troubleshoot desktops, tablets, networks, scanners, printers, rack/unrack network/server equipment, manage IT inventory, create documentation, support deployments, and collaborate with remote network and operational teams.

Lead a technical support team in a GMP-regulated biopharmaceutical manufacturing site. Oversee MES/ electronic batch record execution, manage deviations and change controls, drive investigations and corrective actions, deliver technical training, and implement Lean continuous-improvement initiatives to improve quality and operational performance.

Lead global enterprise storage technical support teams, own resolution of critical escalations, drive operational excellence and process improvements, partner with R&D and product, coach managers and senior engineers, prioritize resources to maximize customer satisfaction and business impact.

As a Decision Support Technical Product Specialist, you will resolve complex customer issues, analyze data with SQL, and collaborate with teams to improve solutions and customer experience.

Provide hands-on Tier 2 technical support and training for regional clinics on a rotation schedule. Monitor and manage tickets, identify trends, coordinate vendor resolutions, support Citrix, Dragon, telemedicine and A/V systems, deliver end-user training, and act as liaison for special IT projects and problem management to improve clinic workflows and customer satisfaction.

Provide phone, email, and remote support for OpenEye video security products (DVRs, cameras, switches, routers). Troubleshoot hardware, software, and network communications, create knowledge base articles, and deliver friendly, professional customer service in an onsite Liberty Lake, WA role.

Provide phone and email technical support for OpenEye video security products (DVRs, cameras, switches, routers), troubleshoot hardware/software/network issues, assist customers via remote tools, create knowledge base articles, and collaborate with the team at the Liberty Lake, WA headquarters.