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Top Technical Support Jobs
Reposted 13 Days AgoSaved
Appliances
As a Technical Support Representative, you'll diagnose technical issues, provide excellent customer service, guide customers through problem resolution, and participate in training sessions.
Top Skills:
Customer Relationship Management SoftwareSel Product Software
Hardware
The Customer Support Engineer troubleshoots and repairs complex Electro Mechanical equipment, ensuring optimal performance, customer satisfaction, and timely resolution of technical issues through effective communication and service support.
Top Skills:
Electro Mechanical SystemsImage ProcessingMotion ControlTechnical Support
Hardware
The Customer Support Engineer diagnoses and repairs complex Electro Mechanical equipment issues, ensuring customer satisfaction and minimal downtime. Responsibilities include troubleshooting, repairing, customer relations, and documentation.
Top Skills:
Electro Mechanical SystemsImage ProcessingMotion ControlOpticsTechnical Equipment TroubleshootingTechnical Support
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
The IT Support Senior Analyst provides technical support for customer needs, including account management, digital certificate support, and application troubleshooting, while progressively handling complex technical issues and investigations.
Top Skills:
ExcelSplunkSQL
Artificial Intelligence • Information Technology • Machine Learning • Software
The Technical Support role provides incident management, hardware/software installation, troubleshooting, and top-level support for users, including VIPs.
Top Skills:
Cisco WebexIt Service Management SystemsMicrosoft Active DirectoryMicrosoft Office 365Microsoft TeamsMobile DevicesWindows 10Windows 11
Reposted 13 Days AgoSaved
Automotive
Provide technical support to SVP and IEC members, ensuring their IT needs are met through effective communication and problem-solving related to hardware, software, and network issues.
Top Skills:
ApplicationsAudio VideomacOSMobile TechnologyNetworkWindows
Biotech
As a Technical Sales Representative, you'll drive revenue growth by understanding customer needs, building relationships, providing technical support, and selling water treatment solutions.
Top Skills:
Data AnalysisSpecialty ChemicalsTechnical SupportWater Treatment
Reposted 13 Days AgoSaved
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Computer Vision
Manage deployment support operations, leading a team in overnight incident response and ensuring deployment readiness while maintaining service quality and operational discipline.
Top Skills:
JIRALinuxNetworkingRfidSaaSServicenowSshUnixZendesk
Software
The Technical Support Analyst II provides advanced technical support for business management software applications, managing support tickets, diagnosing complex issues, and ensuring customer satisfaction.
Top Skills:
Erp SolutionsMicrosoft SqlWindows Environments
Manufacturing
As a Level II Technical Support Specialist, diagnose and resolve advanced hardware and software issues, support network infrastructure, manage device installations, and maintain comprehensive documentation while delivering excellent customer service.
Top Skills:
Active DirectoryAndroidApple DevicesAzure AdConfiguration ManagerCorporate NetworksEnd Point ManagerIntuneModern WorkplaceOffice 365Windows Operating Systems
Information Technology • Cybersecurity
As a Technical Support Specialist II, you will provide customer-focused technical support, installing and troubleshooting hardware and software, while ensuring timely responses to service requests.
Top Skills:
Comptia A+macOSMicrosoft 365Microsoft EntraMicrosoft IntuneMS OfficeNetwork+Windows 10Windows 11Windows Server
Artificial Intelligence • Software • Generative AI
Provide high-quality technical support, troubleshooting, and resolution for customer inquiries, while also improving the customer experience with product features and integrations.
Top Skills:
Amazon Web ServicesGoogle Cloud PlatformGoogle DriveAzureMicrosoft TeamsSlack
New
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Financial Services
The Technical Support Specialist provides Tier 1 support to users for IT issues, troubleshooting hardware, software, and network problems, and ensures timely ticket resolution and documentation.
Top Skills:
Active DirectoryApple Mac-OsxBomgarExchangeGotoassistOffice365ServicenowWindows
Biotech
The Technical Support Engineer will provide technical assistance to customers, manage customer cases, collaborate with teams, and solve product-related issues.
Top Skills:
Customer Relationship Management SoftwareHardwareItMs TeamsSoftware
Software
The Associate Technical Support Engineer provides customer support via chat, phone, and email, assisting users with software queries and maintaining case management documentation.
Top Skills:
Care Planning SystemsCare Rostering Systems
Mobile
Provide technical support to customers via phone, chat, and email, ensuring satisfaction and resolving issues with JobNimbus. Collaborate with teams and improve support processes.
Top Skills:
Quickbooks
Database
As a Technical Support Specialist at Attio, you'll provide technical assistance to customers, troubleshoot issues, and improve support processes. You'll advocate for customers' needs and work collaboratively with cross-functional teams to ensure excellent service delivery. Strong communication and problem-solving skills are essential to succeed in this customer-focused role.
Top Skills:
AIAPIsCrmsIntercomLinearZapier
Security
The Technical Support Specialist provides troubleshooting support for Sensitech products, resolves customer issues, manages service cases, and collaborates with various teams to enhance product reliability.
Top Skills:
Cold-Chain Monitoring TechnologiesErp SystemsTechnical DocumentationTicketing SystemsTroubleshooting Tools
Information Technology
The role involves providing inbound telephone, email, and chat support, resolving customer inquiries on hardware and software, maintaining documentation, and advocating for customer needs.
Top Skills:
Computer ApplicationsTicketing System
Information Technology
Provide inbound telephone, email, and chat support, assist customers with hardware and software inquiries, document interactions, and ensure customer satisfaction. Engage in continuous skill improvement and project work, all while being remote.
Top Skills:
HardwareInternetSoftwareWireless Communications
Information Technology
Provide inbound telephone, email, and chat support to resolve customer inquiries related to hardware and software. Document interactions and advocate for customer satisfaction while improving skills through training.
Top Skills:
HardwareInternetSoftware
Big Data • Cloud • Other • Social Impact • Software
Manage Tier-2 technical support team, handle complex customer issues, develop troubleshooting procedures, and collaborate with cross-functional teams to enhance support effectiveness.
Top Skills:
AWSCloudwatchDatadogJIRAMonday.ComOpsgenieRollbarSQLZendesk
Semiconductor • Manufacturing
The Technical Support Engineer will maintain semiconductor equipment, troubleshoot issues, provide technical support and training, and participate in product improvements.
Top Skills:
3D MetrologyAdvanced PackagingLithographyMacro Defect InspectionMS OfficeSemiconductor Capital Equipment
Information Technology
The Technical Support Analyst provides efficient technical support, communicates with fulfillment departments, troubleshoots problems, and escalates unresolved issues, ensuring timely resolution for clients.
Top Skills:
APIsAWSConfluenceHTMLJIRAJSONMongoDBMs Sql ServerRestServicenowSftpSoapWeb ServicesXMLXslt
Information Technology • Consulting • Cybersecurity
The Technical Support Engineer, Associate provides operational and technical support for DOT's Drupal-based CMS, handling incidents, troubleshooting, and vendor coordination to ensure system stability and compliance.
Top Skills:
Digitalgov SearchDrupalGoogle AnalyticsGoogle Tag ManagerGovdeliveryGranicusJIRAMfaPivQualtricsServicenowSolrSso
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