Top Technical Support Jobs

Provide technical support for semiconductor and display manufacturing equipment, including field service, product development support, and escalation handling.

This role involves providing advanced technical support, troubleshooting issues, and assisting with AV and VC setups, while also managing service desk tickets and documentation.

Assist business customers with technical issues related to hosted PBX, VoIP, and telecommunications services through various communication channels, ensuring customer satisfaction and resolution of service problems.

The Technical Support Engineer will resolve technical issues, provide escalation support, manage customer cases, and ensure quality service across various 8x8 products.

The Technical Support Intern will assist in device handling, inventory tracking, and deployment support while learning about payment terminals and CRM systems.

The Technical Sales Representative is responsible for revenue growth by executing sales plans, building customer relationships, providing technical support, and promoting technology innovations.

The Technical Support & Sales Rep provides technical support and sells products to customers through inbound calls, troubleshooting issues, and promoting sales strategies while achieving performance metrics.

The Technical Support Engineer IV ensures optimal robot performance, resolves complex technical issues, mentors junior staff, and collaborates with customers and engineering teams to enhance operations and customer satisfaction.

The Systems Engineer supports IT operations by resolving server, desktop, and network issues, manages service requests, and communicates with clients.

As a Technical Support Manager at Nooks, you will lead the support for the AI Sequencing product, manage a team, ensure KPIs are met, and represent customer feedback. Responsibilities include improving processes, automating tasks, and collaborating with cross-functional teams.

As a Designated Technical Support Engineer, you will provide proactive and reactive technical support to select customers, addressing issues, managing configurations, and enhancing customer satisfaction through effective communication and problem resolution.

The Designated Technical Support Engineer at Glean supports assigned customers by troubleshooting technical issues, driving improvement in support processes, and enhancing customer experience through proactive communication and technical expertise.

Provide technical assistance and support for Steinway family pianos. Responsibilities include troubleshooting, warranty authorizations, customer inquiries, and assisting with factory tours.

As a Sr Technical Support Representative, you will provide expertise in customer support for drone operations, troubleshoot issues, and enhance customer satisfaction through proactive communication and feedback loops.

Provide L1–L3 technical support for semiconductor metrology tools: diagnose and resolve tool issues, document best-known methods, support field engineers, lead small projects, assist in evaluations/beta tests, and deliver customer education. Role includes phone/email follow-the-sun support, technical writing and presentations, and ~40% travel with on-site fab work and extensive training.

Provide phone, chat, and written technical support for a SaaS archive product; diagnose, troubleshoot, and resolve customer issues, manage cases in Salesforce, follow SLAs, escalate complex problems, collaborate cross-functionally, capture knowledge using KCS, and create/update user documentation and training materials.

As a Bilingual Associate Client Escalation Specialist, you will manage client escalations, support with questions, offer technical guidance, and ensure positive customer experiences to drive subscription renewals.

The Technical Support Specialist will manage complex customer queries, support internal teams, troubleshoot technical issues, and mentor peers to enhance customer experiences using AI-driven solutions.

The role involves providing customer and technical support, troubleshooting issues, and ensuring the installation and maintenance of various technologies.

The Technical Support Engineer will provide multi-level support for NYC's Public Safety Logging and Recording Solution, ensuring its optimal performance and reliability while handling customer issues and system deployments.

As a Technical Support Engineer, you will troubleshoot complex technical issues for customers using the HiddenLayer AISec Platform, partner with internal teams, and improve documentation and processes.

As a Technical Support Specialist, you will provide hardware and software support, manage user accounts, and maintain inventory, among other duties.

Manage worldwide operational health for handler and server platform technical support: own L1-L4 escalation governance, drive TSE utilization and self-sufficiency, lead hiring and certification, co-manage supplier relationships, apply AI-assisted tooling to scale the bench, engage executives and customers, and support multi-region field operations with ~25-30% travel.

Provide Tier 2 technical support for camera-based and IP video systems, performing advanced troubleshooting, network diagnostics (IP/DNS/DHCP/TCP-IP/routing/switching), log analysis, escalation ownership, cross-team collaboration, documentation, system monitoring, and participation in testing and rollouts to maintain reliability and customer success.

Provide L1 technical support via chat, phone, and tickets for Kaseya customers. Troubleshoot OS, virtualization, storage, networking, AD, server/database basics, logs, and firewall issues while meeting KPIs and ensuring excellent customer service.