Top Technical Support Jobs

As a Sr. Technical Support Engineer, you will provide technical support to customers, manage support cases, perform fault isolation and root cause analysis, and create documentation for technical issues. You will communicate effectively with both technical and non-technical stakeholders and provide on-call support as needed.

The Sr. Technical Support Engineer at Avnet provides crucial technical guidance and support, focusing on deploying and maintaining solutions for key medical customers. Responsibilities include developing custom manufacturing BOMs, analyzing design data for feasibility, resolving technical issues, documenting processes, training staff, and managing Engineering Change Orders.

Manage Global IT Tier II Support operations ensuring service stability and effectiveness. Oversee support SLAs, evaluate team performance, manage escalations, mentor the support team, and establish vendor relationships. Develop infrastructure standards, track metrics for service improvements, and maintain procedural documentation.

As a Sr Technical Support Engineer at AspenTech, you will provide ongoing support for complex OT systems, ensuring reliability and optimal performance for customers. Responsibilities include troubleshooting technical issues, providing mentoring to junior staff, and maintaining excellent customer relationships through effective communication and support.

The Senior Technical Support Engineer provides technical guidance to customers via various communication channels, troubleshooting issues, educating end-users, and documenting solutions for escalated problems while mastering new products.

The Senior Technical Support Engineer will provide exceptional technical support to US Federal and Government customers, manage support tickets, debug customer issues, and collaborate closely with development and other support teams. Responsibilities include maintaining documentation, training customers, and staying updated on product features.

As an IT Operations specialist, you will manage the technical infrastructure of Clipboard Health, focusing on application access management, technical configuration, automation of corporate activities, user support, and security improvements. You will work closely with various teams to enhance operational efficiency and ensure seamless user experiences.

The Senior Technical Support Engineer provides exceptional customer support through case management and technical troubleshooting. This role involves advocating for customer needs, developing solutions for complex issues, and collaborating with various teams. Responsibilities include managing escalated customer issues, contributing to knowledge documentation, and participating in continuous training and improvement.