Top Technical Support Jobs

The role involves providing escalation support for customer technical issues, creating documentation, and collaborating with internal teams, with a strong focus on customer service and technical solutions.

Provide end-to-end technical support for customers including API and mobile SDK issues, log analysis, monitoring and scripting, escalate and collaborate with Engineering/Data teams, maintain docs and use AI-assisted tools to accelerate triage, RCA, and automation.

Provide first-line technical support and training for CARIS hydrographic software users, diagnose and resolve bathymetric/topographic data processing issues, document workflows, support sales and marketing activities, and deliver on-site and remote consultancy internationally.

Provide Tier 1 and Tier 2 technical support for Humata Health's B2B SaaS, manage ticket triage/escalation and SLAs, implement and support AI-driven tools (chatbots, routing, predictive analytics), analyze support data to identify product/process improvements, and coordinate cross-functionally to ensure timely ticket resolution and a data-driven support culture.

Provide JWICS VTC and VOIP technical support across AMC: schedule, install, test, and train users on VTC endpoints; manage JWICS accounts (passwords, unlocks, printers, drives); travel AMC-wide for installations; produce weekly/monthly status reports and coordinate change requests with government IT.

The Technical Support Engineer will provide first-line support for external developers, troubleshoot APIs and smart contracts, and improve documentation. Responsibilities also include developing processes for support requests and gradually taking on partner integrations.

Lead and own ClickUp's technical support function: build and scale global teams, define KPIs, drive deep technical troubleshooting, partner with Product and Engineering on bug triage and incident response, and implement AI-powered workflows to improve resolution speed and quality while championing operational excellence and continuous improvement.

Provide technical support, assist with event setups and hardware deployment, check inventory, and perform equipment configurations as directed.

The Technical Support role involves installing, maintaining, and troubleshooting hardware and software for PCs, MACs, and networked systems, while providing superior customer service and essential help desk support.

Provide technical support, equipment setup, and inventory management. Handle hardware/software configurations and assist with event setups in a fast-paced environment.

As an Associate Technical Support Engineer, you will support customers using proprietary products, respond to inquiries, manage cases, and provide feedback to improve products and processes.

The role involves diagnosing customer-reported issues, debugging integrated systems, scripting solutions, and collaborating with engineering to address problems in real time.

Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.

The Technical Support Agent will handle complex issue resolution for POS and back-office systems, providing Level II technical support and troubleshooting. Responsibilities include interacting with site personnel, third-party vendors, and maintaining records of user problems for improvement.

The Technical Support role involves providing 2nd Level technical support for applications, collaborating globally on projects, managing automation processes, and handling daily operational support tasks.

The role involves providing 2nd level technical support, managing automation processes, conducting UAT testing, and collaborating with global teams on project requirements and issue analysis.

The Technical Support Associate will handle customer support through phone and email, diagnose technical issues, and stay updated on system changes.

Serve as a liaison between business and IT, providing technical solutions. Analyze operations, automate processes, and manage functional specifications. Require expertise in business needs and fluency in French.

The Technical Support Representative will provide hardware and software support, including PC repair and troubleshooting at various locations, while offering 24x7 phone support.

The role involves troubleshooting system and networking issues, reproducing customer problems, managing documentation, and testing updates.

Provide telephone support responding to inquiries, resolving basic problems with software and hardware, and ensuring client satisfaction through follow-up.

Provide front line phone support for customers, handle calls through resolution, and meet quality standards in a call center environment.

Act as a liaison between the IT organization and the business community, providing technical solutions and analyzing business operations for process automation. Requires bilingual fluency in French and English, along with relevant experience in technical or business roles.

Provide second-level technical support via email and phone, improve customer experience, document cases, conduct root cause analysis, and lead emergency bridge calls.

Provide technical support to customers, troubleshoot hardware and software issues, assist in software updates, and maintain communication with internal and external resources.