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Top Technical Support Jobs
As a Support Analyst, you'll provide exceptional customer support by troubleshooting technical issues within AvePoint's product suite, which includes various Microsoft technologies. You will analyze and resolve software issues, serve as the primary contact for customers, and ensure effective resolutions while advocating for customer satisfaction.
The Tier 1 IT Help Desk Support Technician is responsible for implementing and supporting IT Infrastructure technologies, resolving matters, onboarding clients, and managing hardware deployment. Responsibilities include troubleshooting issues, providing excellent customer service, documenting projects, and participating in after-hours on-call support.
The Technical Ops Support role involves providing hands-on technical support in a customer support team, analyzing issues, and suggesting solutions. The candidate will manage bot setups on various platforms and research technologies to optimize processes while ensuring excellent customer experiences and collaborating with internal teams.
The Desktop Support Engineer will provide Tier 1 and 2 support, managing user accounts in Active Directory and Microsoft Exchange, troubleshooting workstations and peripheral devices, and maintaining Windows environments. Key responsibilities include imaging and configuring workstations, resolving IT issues, and fostering user support while learning new technologies.
As an IT Support Engineer, you'll provide technical support, troubleshoot hardware and software issues, assist users, and manage system performance. You'll maintain support records and contribute to knowledge sharing. Excellent communication and troubleshooting skills are essential in a fast-paced environment.
The Enterprise Support Technician I provides critical technical support for end users, troubleshooting hardware, software, and network issues. Responsibilities include support for various IT applications, managing service requests, and ensuring operational efficiency across digital platforms. This role involves both remote and local assistance, as well as provisioning and configuring new users' hardware and software systems.
The Leadership Development Program at Rockwell Automation offers associates training in technical and leadership competencies through rotations in various roles, with a focus on industrial automation technology and customer support. The Remote Support Engineer will troubleshoot issues, provide customer training, and implement maintenance programs, while gaining experience in a global technology leader.
As an Associate Engineer in Tech Support at Nagarro, you will work with various technologies to provide solutions to client problems and enhance their experience with digital products. You will engage with agile teams and collaborate to improve service offerings.
As a Senior Technical Support Engineer at Palo Alto Networks, you will provide advanced technical support to customers post-sale, managing complex technical issues and ensuring timely resolutions. You will collaborate with multi-functional teams to foster an environment of transparency and create better cybersecurity solutions, while also networking with various stakeholders outside your area of expertise.
The Level 2 IT Desktop Support Engineer will manage IT service requests through Ivanti Neurons, assist users with hardware and software issues, perform basic network troubleshooting, and handle user management tasks in a fast-paced financial services environment. Responsibilities also include assisting in larger projects and maintaining professionalism during user interactions.
The help desk agent provides support to customers by answering inquiries via phone and chat, troubleshooting technical issues, managing tickets, and ensuring a high level of customer service. Responsibilities include using CRM and ITSM tools, logging calls, and escalating issues when necessary.
The Software Support Engineer provides ongoing support for the Kardex FulfillX software, focusing on customer satisfaction and troubleshooting. Responsibilities include resolving customer support tickets, coordinating software updates, and handling deployments while maintaining high system availability and stability.
As a Support Engineer, you'll provide technical assistance for hardware, software, and network issues. Responsibilities include user support, ticket management, account onboarding, and hardware installation. You'll enhance the tech experience for diverse users while improving support processes and customer satisfaction.
The IT Support Specialist resolves end user issues, provides technical solutions, troubleshoots problems, and assists with user onboarding and offboarding processes. This role emphasizes user satisfaction and requires keeping up with technology trends. The job entails working within a supportive team and includes some in-office and remote work.
The Process Support Engineer IV drives the adoption of new technologies at customer sites, optimizing tool performance and ensuring operational quality of systems. They provide customer support through equipment installation and troubleshooting, serve as a liaison between customers and business units, and lead others in solving complex problems.
The Systems Support Engineer II is responsible for providing technical support to customers, troubleshooting Windows and Mac OS issues, managing user accounts, and ensuring user uptime through effective administration of IT services. The role also includes maintaining documentation, reviewing standards, and developing customer relationships through exceptional service.
The IT Support Specialist is responsible for server room maintenance, automation, procurement, helpdesk administration, training, disaster recovery, and cybersecurity. Key tasks include troubleshooting Windows PCs, managing printers, maintaining audio/visual equipment, and administering proprietary applications as well as 3rd party systems.
The Support Engineer 3 role involves delivering incident resolution focusing on root cause analysis, managing escalations, developing proactive support strategies, and collaborating with other engineers and managers to improve customer outcomes. This position emphasizes technical expertise in Microsoft products and requires effective communication with both technical and business stakeholders.
The Senior Support Engineer will provide technical leadership to clients, manage support inquiries, mentor junior staff, and enhance customer experiences by implementing solutions and gathering feedback to improve the CircleCI platform. Extensive technical knowledge and effective communication with customers are essential for resolving complex technical problems and maintaining a high user satisfaction level.
The Technical Support Engineer will provide in-house and off-site technical support for Integrated Solutions cameras, assist with troubleshooting, resolve support cases, and maintain documentation for external and internal usage. The role involves customer interaction, report generation, and collaboration with engineering teams.
The IT Support Specialist will design and develop software solutions, coordinate support, maintain customer communication, and ensure quality assurance throughout the software development lifecycle.
The Field Desktop Support Technician will provide advanced support for desktop issues, including troubleshooting and configuring hardware and software. Responsibilities include assisting users with incidents and problems related to various applications and operating systems, as well as setting up equipment and performing minor repairs within the office.
The Desktop Support Engineer provides on-site support to customers, including installation and repair of systems. Key responsibilities include troubleshooting hardware issues, managing incidents, instructing clients on equipment usage, and maintaining network infrastructure. The role requires coordinating installations and managing loaner equipment while documenting system performance trends.
The IT Support role at Prysmian involves troubleshooting hardware/software inquiries, supporting Local System Administrators, managing desktop, laptop, mobile devices, and printer hardware, and participating in IT projects. Responsibilities include system monitoring, user support, documentation of processes, and ensuring proper functioning of IT systems.
The Senior IT Support Engineer will provide end-user support by managing desktops, laptops, and other devices while handling service requests and troubleshooting issues for both onsite and remote users. The role requires strong organization, communication skills, and a customer satisfaction focus.
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