Top Technical Support Jobs

The Tier II Help Desk position involves providing advanced technical support for PC, server, and mainframe applications. Responsibilities include resolving complex issues, maintaining technical proficiency, recommending system modifications, and collaborating with other team members. The role also entails utilization of remote support tools and contribution to knowledge base documentation.

The Systems Support Engineer I provides technical support, manages support tickets, resolves issues for end users, and ensures high service levels following ITIL practices. Responsibilities include troubleshooting desktop operating systems, managing Office 365 administration, and maintaining documentation.

As a Community Support Engineer at Retool, you will provide technical solutions and support to developers using Retool. You will troubleshoot issues, provide advice, and contribute to the developer community by sharing knowledge and creating useful content. This role requires strong technical skills, customer-centric approach, and the ability to learn new technologies.

The Systems Support Engineer I is responsible for managing support tickets, providing technical assistance for Windows and Mac operating systems, and optimizing service delivery through ITIL best practices. The role involves troubleshooting various issues, managing Office 365, and maintaining documentation, all while delivering exceptional customer service.

The Senior Technical Support Engineer will provide post-sales technical support, including troubleshooting, configurations, and methodologies to enhance customer experience. Responsibilities include handling support cases, diagnosing complex technical issues, and collaborating with multiple teams to ensure timely resolutions and continuous improvement of product support.

The Systems Support Engineer II will provide technical support and maintenance for clients, managing requests for assistance and ensuring user satisfaction. The role requires troubleshooting hardware and software issues, managing Active Directory, and various IT administration tasks while maintaining documentation and standards.

The IT Support Specialist at Qrypt manages outsourced IT relationships, troubleshoots technical issues, and oversees equipment procurement and inventory management. The role involves collaborating with IT service providers to ensure effective responses to security incidents while maintaining data integrity and compliance with industry standards.

The Sr. Support Engineer at HashiCorp will troubleshoot complex issues related to HCP Products, serve as a liaison between customers and engineering, contribute to product documentation, and participate in product meetings to advocate for customer satisfaction. The role requires collaboration with account managers and proactive communication to resolve technical problems efficiently.

The IT Support Specialist provides Tier 2 and Tier 3 support for hardware and software, troubleshooting user issues over the phone or in-person. Key responsibilities include resolving network issues, supporting Microsoft applications, managing imaging of workstations, and providing AV support. The role emphasizes teamwork and proactive problem-solving to ensure high-quality customer service.

The Tier 1 IT Help Desk Support Technician will implement and support IT infrastructure, manage problems and escalations, document projects, assist in change management, and maintain equipment compliance. Proficiency in troubleshooting, customer service, and communication is essential.

As a Tech Support Engineer, you will handle production support escalations, triage tickets, collaborate with tech teams, monitor processes, and recommend improvements while managing documentation and facilitating solutions.

As a Support Engineer 3, you will deliver timely incident resolutions, manage escalations, and implement proactive support strategies. You will collaborate with Technical Account Managers and participate in knowledge-sharing meetings to ensure effective problem resolution for customers.

The Support Engineer will provide advanced technical support for the DexCare platform, troubleshoot system issues, manage customer tickets, collaborate with internal teams, and update documentation. Must have strong experience in Healthcare IT and code troubleshooting.

As a Sr. Support Engineer, you will escalate and resolve complex technical support issues while collaborating with various teams to enhance customer support experience. Additionally, you will provide advanced support for Azure platform, recommend best practices, and communicate effectively with both technical and leadership teams.

The Application Support Engineer provides technical support, resolves software incidents, and maintains enterprise applications. Responsibilities include system integration, data validation, troubleshooting, documentation, and project management, all while collaborating with cross-functional teams.

As a Senior Technical Support Engineer at Palo Alto Networks, you will provide expert post-sales support to clients, troubleshooting complex technical issues related to cybersecurity. You will manage support cases, perform fault isolation, file bug reports, and create technical documentation. Additionally, you'll collaborate with multi-functional teams while ensuring customer satisfaction in high-pressure situations.

The Staff Systems Support Technician coordinates and implements support for computers, networks, and devices. Responsibilities include troubleshooting IT problems, installing and maintaining workstations, documenting service desk incidents, and ensuring compliance with security policies. The role requires independent work under direction and participation in project implementations.