Top Technical Support Jobs

Provide onsite technical support for high-end office equipment (presses, copiers, bindery, AV). Troubleshoot hardware and software issues, perform routine maintenance, manage inventory, follow service excellence standards, complete technical training, and deliver warm, organized customer service.

Investigate and resolve complex technical issues across hardware, firmware, and cloud for Wiliot’s Ambient IoT. Own customer cases end-to-end, use Grafana and Databricks/SQL for diagnostics, document in Salesforce, escalate bugs to R&D, maintain runbooks, and participate in on-call incident response.

The role involves managing a team of product support engineers, overseeing maintenance engineering deliverables, and ensuring quality standards while collaborating with various stakeholders.

Provide onsite technical support for public safety vehicle intelligence/ALPR solutions: troubleshoot hardware, software, networking, VPN/VLAN, Windows Server and Linux systems, manage support tickets/calls, update KB documentation, collaborate with product/engineering, assist sales, and support cloud, container, and virtualization environments.

Provide Tier 1-3 technical support for hardware, software, and networks in DoD LVC environments. Troubleshoot incidents, manage user accounts, install/configure systems, perform patching and maintenance, document tickets, ensure DoD cybersecurity compliance (basic STIGs), and collaborate with admins and cybersecurity teams to resolve escalations.

Provide Tier 2/3 desktop and application support, troubleshoot network and hardware issues, maintain and configure systems and endpoints, document incidents, train end-users and volunteers, and collaborate with IT teams and vendors. On-site role with occasional travel (10-15%).

Support, manage, and improve IT systems infrastructure; create and deploy desktop/laptop software images; develop automation scripts for desktop technologies; lead Windows and Office deployments; manage vendor support and incident response (including 24/7 virus/intrusion resolution); mentor junior engineers and participate in Lean/Continuous Improvement projects.

Provide technical support and troubleshooting for QuickCharge customers, analyze logs and SQL databases, use network tools (e.g., Wireshark) and IIS/Windows/Linux diagnostics, resolve or escalate incidents, maintain customer relationships, contribute to knowledge base, and communicate feedback to product teams.

As a Technical Support Specialist, you will manage escalated technical issues, troubleshoot integrations, and coordinate with Customer Success, Product, and Engineering teams to ensure customer satisfaction and effective onboarding.

The consultant will enhance IBM Sterling 9.2 for sales, lead projects, provide technical direction, and support CRM system enhancements.

As a Technical Support Engineer I, you will respond to calls, troubleshoot software issues, assist with installations, and document customer tickets.

The Associate Technical Support Analyst provides first-level support for network services and infrastructure, equipment installation, application troubleshooting, and various technical support tasks across teams and customers.

The Escalations Manager oversees high-severity customer issues, coordinates cross-functional responses, and builds operational frameworks for escalations ensuring effective communication and systemic improvements.

This entry-level role involves providing technical support and service to customers, troubleshooting issues, and assisting with internal operations and documentation.

The Technical Support Engineer II will provide technical support to clients, troubleshoot issues, lead troubleshooting processes, and assist with application deployments.

Provide onsite, client-facing technical support for POS software and hardware: install/configure systems, onboard and train users, perform remote troubleshooting, liaise with Sales and Development, and assist with inventory tracking.

The Technical Support Engineer provides technical support for Omnicell products, troubleshooting hardware, software, and networking issues while delivering an outstanding customer experience.

The Senior Manager of Robotics Technical Support leads a team for diagnosing and resolving technical issues in robotics systems, drives improvement initiatives, and ensures customer satisfaction.

The Manager III, Customer Engineer is responsible for managing customer relationships, overseeing customer engineers, and ensuring effective project execution. This role includes financial forecasting, performance appraisals, and coordinating system installations.

As a Technical Support Expert, you'll manage complex customer issues, escalate support tickets, maintain a knowledge base, and enhance customer interaction while ensuring a positive and efficient experience for users.

The Technical Support Specialist provides technical support for software and network issues, manages tickets, and ensures customer satisfaction while working under a defined schedule.

The Technical Support Engineer at Apiiro will resolve technical issues for enterprise customers, manage cases, and collaborate with product teams while ensuring successful adoption of the platform.

Provide technical support for Fluke products, troubleshoot issues, assist customers via phone and email, and collaborate across teams to enhance satisfaction.

The Senior Technical Support Specialist resolves complex technical issues, supports Tier 1/2 teams, collaborates cross-functionally, and drives process improvements while maintaining high service standards.

As a Technical Support Engineer, you will resolve complex software issues, provide customer support, collaborate with engineering, and ensure timely resolutions for high-profile clients.