Top Technical Support Jobs

Provide remote and on-site support for middleware systems, manage escalations, coach field engineers, and analyze complex issues.

The Technical Support role involves on-site customer support, system installation, repair, troubleshooting, and collaboration on technical matters. Required skills include hardware/software support and networking.

The IT Technical Support Supervisor manages IT Service Desk operations, ensures excellent customer service, provides technician training, and supports users with technology issues.

The Technical Support Engineer supports customers in enterprise software installations and troubleshooting in regulated environments, requiring SQL skills and strong problem-solving abilities.

The role involves providing technical support for informatics applications, investigating issues, coaching team members, and managing escalations in a remote environment.

The role involves providing technical support for informatics applications, troubleshooting, managing escalations, and collaborating with engineering and support teams to resolve complex issues in laboratory environments.

The role involves providing remote and on-site technical support, resolving complex issues for Informatics customers, and coaching field engineers. It requires collaboration with global support teams and the management of escalation processes.

Provide remote and on-site support for informatics applications, resolving technical issues, coaching engineers, and managing escalation processes in laboratory environments.

The Technical Support Analyst provides technical assistance and support for CloudShare's virtual lab platform, resolving customer issues and improving user experiences. Responsibilities include troubleshooting, customer communications, and documentation management.

The Sr. Technical Support Engineer provides advanced technical expertise for diesel engines, focusing on diagnosis, troubleshooting, maintenance support, and leading technical initiatives to improve equipment reliability and reduce downtime.

The Technical Support Representative engages with customers across digital channels, managing inquiries through social media, emails, and review platforms while ensuring high-quality service and collaboration with internal teams to enhance customer experience.

The role requires managing deficiency records within the TSM system and ETC tool, providing training, maintaining data, and assisting with trials and inspections.

The Senior Lead Software Analyst, Technical Support resolves complex data and production issues across insurance systems, ensuring system stability and collaborating with various teams to enhance operational efficiency.

Provide phone, email, and screen-share technical support for Alertus hardware and software; troubleshoot networking and Windows issues, prioritize tickets in Salesforce, document cases, create Knowledge Base articles, escalate to Product Development, and assist customers with installations and recurring-issue analysis.

Responsible for providing technical support in laboratory testing and regulatory compliance for cosmetics and personal care products. Duties include preparing test plans, training on consumer testing, and staying updated on relevant laws and regulations.

Provide technical support, troubleshoot complex networking issues, maintain customer communication, and collaborate with engineering teams for resolutions. Participate in on-call rotations and improve service metrics.

The Technical Support Analyst investigates and resolves customer issues related to robotic and software systems, leveraging automation, scripting, and collaboration with internal teams to improve operational efficiency and issue resolution processes.

As a Technical Support Engineer, you will support Maddox employees using Odoo ERP and other business systems, troubleshoot issues, and enhance overall technology experience.

As a Technical Support Engineer, you'll troubleshoot issues, provide user support, implement fixes, and enhance customer experience through feedback and process improvements.

The Technical Support Specialist II serves as a technical expert focusing on advanced troubleshooting, product training, and performance improvement while collaborating cross-functionally.

As a Technical Support Engineer, you'll ensure system performance, handle support requests, troubleshoot issues with Python and SQL, and collaborate with teams to improve robotic solutions.

Evaluate, diagnose, and solve technical equipment problems, ensuring customer production and satisfaction. Assist installation engineers and maintain service quality through documentation and relationship building with customers.

The Technical Support Specialist provides tech support to students, handling calls, emails, and chats regarding online classroom access and troubleshooting issues.

The Technical Support Specialist provides technical assistance to users, managing support tickets, troubleshooting issues, and improving user experience through documentation and feedback. They work with support teams to resolve issues related to Thunderbird's subscription products, utilizing empathy and strong communication skills.

As a Technical Support Specialist at Thunderbird, you will manage technical support tickets, troubleshoot email and configuration issues, and assist users through various support channels. You'll engage with users, document recurring issues, and contribute to improving support practices based on user feedback.