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Top Technical Support Jobs
The Junior Support Engineer provides technical support, monitors systems, troubleshoots issues, documents processes, and collaborates with teams to ensure operational efficiency. The role focuses on maintaining system performance and delivering excellent customer service to both internal users and clients.
The Help Desk Support Engineer will provide Tier 1 support for over 500 employees, manage and troubleshoot access issues in Azure, and handle desktop and infrastructure problems. Responsibilities include system performance monitoring, managing software access, and supporting a call center while ensuring documentation accuracy and efficiency.
The Support Engineer will provide hands-on technical support for both hardware and software needs, analyze and recommend solutions for on-premises and cloud systems, manage infrastructure upgrades, and develop automation scripts. The role includes providing off-hours support and participating in process improvements.
The Field Support Engineer will provide technical support to customers regarding installations, operations, and training related to battery products. Responsibilities include troubleshooting, case resolution, and documentation management. The role also involves collaborating with internal departments, presenting at industry events, and driving customer satisfaction through proactive problem-solving and support services.
The IT Support Specialist provides technical assistance and support to employees, addressing escalated help desk issues, answering questions regarding hardware and software, and troubleshooting problems. They document resolutions, improve processes, and provide technical training. The role emphasizes excellent communication skills and the ability to manage multiple tasks under pressure.
As an Associate IT Support at Everlight Solar, you'll provide IT assistance, troubleshoot technical issues, manage live-streaming events, and ensure customer satisfaction. The role requires proficiency in communication and a desire for continuous learning about evolving technologies.
Provide on-site desktop support for end users addressing hardware, software, and network issues. Responsible for troubleshooting, building and deploying PCs, and maintaining documentation while collaborating with IT support teams and clients.
The Desktop Support Technician will diagnose and resolve hardware and software issues, manage networks, monitor performance, implement new technologies, and provide Tier-I support to end users. Additionally, the role entails documentation of systems and processes as well as asset management support for hardware and software.
The ITSM Support Engineer is responsible for managing and maintaining the ServiceNow ITSM platform, ensuring optimal performance and support for end users. Duties include configuration, troubleshooting, platform upgrades, and collaboration with various teams to enhance service delivery. The role also involves providing training for new users and maintaining documentation.
The IT Support Specialist will maintain and support the company's IT infrastructure, ensuring efficient operation of hardware, software, and network systems while resolving technical issues and enhancing IT systems.
The IT Support Team Specialist will provide technical support and guidance to clients, resolving advanced issues with applications, operating systems, and network hardware and software. Responsibilities include troubleshooting networks and devices, documenting ticket resolutions, ensuring client satisfaction, and maintaining professionalism in communications.
The Senior IT Support Specialist at CRA improves employee productivity by resolving hardware and software issues. Responsibilities include diagnosing problems, providing remote support, maintaining hardware and software, and supporting audio-visual systems for meetings. The role involves documenting issues and informing management about potential problems.
The Program Support Technician will provide administrative and technical support for the Enterprise Service Desk, handling support requests via various channels, assisting with equipment disposal, maintaining project documentation, and ensuring customer satisfaction through incident follow-ups.
As a Support Engineer, you will troubleshoot and resolve client software and hardware issues, manage critical incidents, and communicate effectively with clients to ensure satisfaction and system functionality. You will utilize your IT Generalist skills and advanced technical knowledge in various environments to support clients effectively.
The Support Engineer will resolve technical issues for customers, help integrate products into their e-commerce systems, troubleshoot challenges, analyze implementation scripts, and improve customer documentation to enhance self-service support.
The Desktop Support Engineer is responsible for providing daily desktop support at client sites and remotely, handling various operational and technology needs. Duties include troubleshooting network and system issues, supporting client IT infrastructure, working with vendors on technical problems, and maintaining a high level of customer service.
Provide IT desktop support to approximately 300 users by troubleshooting hardware and software issues, maintaining records of transactions, and ensuring optimal operation of systems and equipment. Address incidents promptly, utilize remote support tools, and follow customer SLAs while working independently with minimal supervision.
Responsible for providing advanced IT support to end-users, including troubleshooting hardware, software, applications, and connectivity. The role involves documentation, problem-solving, and customer service, with occasional support during evenings and weekends.
As a Hardware Software Support Tech at PopCom, you will diagnose and resolve complex hardware and software issues, assist team members with their technical needs, and connect various devices. You will also document technical processes and communicate findings effectively with developers to enhance troubleshooting capabilities.
The Information Technology Support Lead will oversee complex technical support operations, mentor the support team, and resolve advanced issues. Responsibilities include onboarding new employees, managing hardware lifecycle processes, monitoring the IT ticketing system, and refining support processes to improve efficiency and user satisfaction.
The Desktop Support Engineer supports and maintains the desktop infrastructure for over 500 users, focusing on a strong understanding of Windows environments and various applications. This role includes support for corporate telephony, trading systems, and video conferencing, along with a willingness to assist with onsite facility duties and scripting in PowerShell or VBA.
As a Support Engineer at Mixpanel, you will assist users in overcoming technical challenges, utilizing our analytics platform, and enhancing their understanding of product features. Responsibilities include responding to customer inquiries, investigating bugs, documenting feature requests, and collaborating with the product and engineering teams to improve user experience.
IT Help Desk Quick Fix Engineer role supporting local clients with Microsoft Cloud Technologies, troubleshooting, and customer service. Responsible for resolving support tickets, engaging with customers, and assisting in scheduling tickets for the team.
The IT Support Specialist prepares and troubleshoots technology solutions, including AV systems, in a fast-paced environment. They provide support via various communication channels, manage customer service issues, escalate severe problems as needed, and maintain IT hardware asset configurations. The role emphasizes effective communication and customer service while fostering team collaboration and technical growth.
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