Top Technical Support Jobs

The Technical Support Engineer provides advanced support for complex product issues, focusing on electrical systems in trucks. Responsibilities include diagnosing vehicle systems, conducting root cause analysis, and mentoring team members while collaborating with dealers and internal teams.

As a Technical Support Engineer, you'll manage customer inquiries, collaborate with product teams, enhance support documentation, analyze metrics, and drive process improvements.

The Technical Support Engineer provides enterprise-level support for automated systems in logistics and fulfillment, troubleshooting complex operational issues and guiding customers through technical challenges.

The Technical Support Representative provides Tier I and II support for ZOLL medical products, assisting customers through troubleshooting, documentation, and collaboration with product teams, while also mentoring junior staff.

The Ecosystem Technical Support Specialist provides technical support by managing incidents, analyzing data for root causes, and training team members while ensuring customer satisfaction in a SaaS environment.

The Global Technical Support Director will design and execute global support strategies, manage a multi-regional team, and improve customer experience through training and support tools.

The Technical Support Engineer supports military training systems, performs troubleshooting, manages systems, conducts operational checks, and maintains compliance.

The Client Support Analyst Tier I assists clients with technical support via phone and email, managing inquiries through a ticketing system, troubleshooting issues, and documenting interactions.

The role involves leading a global technical support organization, managing customer satisfaction, operational metrics, and team performance while ensuring effective knowledge management and escalations across regions.

AspenTech seeks Technical Support Engineers for Engineering Solutions and Subsurface Science. Responsibilities include technical support, training delivery, troubleshooting, and collaboration with R&D and customers.

Provide technical support to B2B customers, troubleshoot issues, develop internal tools, and improve documentation. Collaborate with engineering for continuous support improvement.

Provide technical support to customers, troubleshoot issues, develop internal tools, and improve product documentation while collaborating with engineering teams.

As a Technical Support Specialist, you will assist customers using Amplitude by troubleshooting product issues, managing support tickets, and improving support processes.

Manage operations and enablement for the technical support team, optimizing processes, training, tools, and data analysis to enhance customer experience.

The role involves providing front line support for Axon software products to Law Enforcement customers, troubleshooting issues, and collaborating with engineering teams.

The Technical Support Engineer will resolve complex technical issues for customers in a fast-paced environment, providing excellent support and fostering customer satisfaction while mastering the Salesforce Platform.

The role involves providing technical support for security solutions, troubleshooting, training partners, and collaborating with engineering to resolve issues.

The Overnight Technical Support Specialist manages client support for CourseLeaf software, ensuring satisfaction through troubleshooting, configuration support, and effective communication.

Provide IT support and technical assistance, install and maintain software and hardware, manage IT inventory, and ensure compliance with security logs.

The Engineer, Technical Support role involves assisting customers with technical issues and ensuring satisfaction with Packsize products.

As a Support Operations Engineer, you'll enhance customer interactions by analyzing data, improving processes, and optimizing support tools, contributing to overall operational efficiency.

Provide advanced technical support for IPConfigure video management software: troubleshoot, debug, write scripts, build/configure servers, document solutions, produce knowledge-base content, and escalate bugs while occasionally supporting on-site deployments.

Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).

Manage and enhance technical support for enterprise customers, design support processes, and collaborate with teams to improve customer experience and solution quality.

As a Technical Support Engineer, you will provide technical support for Extreme products, manage service requests, and assist customers with network configurations while ensuring high customer satisfaction.