Top Support Engineer Jobs

The Support & Implementation Engineer will implement solutions, troubleshoot customer issues, ensure technical documentation accuracy, and collaborate with engineering teams.

The Technical Support Engineer will resolve technical issues, provide escalation support, manage customer cases, and ensure quality service across various 8x8 products.

The role involves Java web application development, application support, troubleshooting technical issues, and collaborating with teams for software enhancements. On-call support is also required.

The Senior Technical Support Engineer will troubleshoot and resolve production issues across customer environments, focusing on cloud infrastructure and data pipelines, while collaborating with Engineering for root cause analysis.

As a Support Operations Engineer, you'll enhance customer interactions by analyzing data, improving processes, and optimizing support tools, contributing to overall operational efficiency.

Develop and port Board Support Packages for PowerPC and ARM architectures, focusing on device drivers, validation, testing, and multithreaded applications.

Develop procedures for servicing products, addressing field issues, conducting failure analysis, and training customer engineers on new products.

The Desktop Support Engineer will provide advanced support in a financial setting, dealing with both Windows and Mac environments, including software installation and device troubleshooting.

Develop and document procedures for new products, address field issues with Quality & Reliability teams, and train engineers on new machinery.

Lead the delivery and operations of DTCC's Web3 Platform, focusing on CI/CD automation, infrastructure reliability, and secure deployment practices while ensuring compliance and security standards are met. Collaborate with various teams and provide L3-4 support when necessary.

This role serves as a technical bridge between electrical GSE designers and software integration teams, ensuring clear understanding of requirements for the EGSE for New Glenn. Responsibilities include consolidating feedback, tracking technical status, and supporting verification for EGSE systems while fostering a collaborative and safety-focused environment.

The First Line Support Production Engineer provides troubleshooting support in a cleanroom environment, documenting issues, managing disturbances, and collaborating for continuous improvement. Responsibilities include real-time problem-solving, SPC tracking, and maintaining communication with cross-functional teams.

The role involves developing and supporting applications primarily in VB.NET, utilizing various technologies like C#, SQL Server, and Visual Studio. Troubleshooting and middleware experience are required, along with strong communication skills.

As a Senior Software Engineer, you will enhance software tools, develop simulation infrastructure, and support robotics software reliability by collaborating with various engineering teams.

As a Technical Support Engineer I, you will respond to calls, troubleshoot software issues, assist with installations, and document customer tickets.

AspenTech seeks Technical Support Engineers for Engineering Solutions and Subsurface Science. Responsibilities include technical support, training delivery, troubleshooting, and collaboration with R&D and customers.

As a Technical Support Engineer, you will troubleshoot mechanical issues, provide solutions, and ensure client satisfaction while collaborating with the development team.

Provide on-site end-user IT support for the India office: configure and manage Windows/macOS/Linux endpoints, identity and access, device lifecycle, networking (DNS/DHCP/VPN/Wi‑Fi), peripheral ecosystems, automation via PowerShell/Bash/Python, ticketing and vendor management, and collaborate with global IT teams. Provide light after-hours US support and occasional NYC travel.

Nagarro seeks an Associate Engineer in Tech Support, focusing on product engineering and solving challenging tech problems with innovative solutions.

The Associate Engineer provides help desk support, solving client problems, managing inquiries, and documenting resolutions while ensuring excellent customer service.

The Systems Engineer supports IT operations by resolving server, desktop, and network issues, manages service requests, and communicates with clients.

The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.

Provide local IT infrastructure support: administer servers, virtualization, backups, OS (Windows/RedHat), ensure security/compliance, coordinate with engineering and corporate teams, support smart manufacturing projects, and travel to sites up to 20% for project or site support.

This role focuses on improving manufacturing capabilities through control system design, troubleshooting, and process improvement initiatives.

As a Technical Support Engineer, you'll ensure system performance, handle support requests, troubleshoot issues with Python and SQL, and collaborate with teams to improve robotic solutions.