Our Common Services Engineers design, develop, maintain, support, document, test, and/or debug new and existing software systems, applications, and/or technical infrastructure.
Location: this position offers a hybrid work location (onsite at Meridian Idaho campus and local WFH).
Education must meet one of the following requirements:
Bachelor’s Degree in Computer Science, Electrical Engineering, Information Systems, or closely related field of study or equivalent work experience (two years’ relevant work experience is equivalent to one-year college)
Applicable certification(s) as defined by the leader + 2 years additional experience
Associate’s Degree in Computer Science, Electrical Engineering, Information Systems, or closely related field of study + 2 years additional experience
Required Experience: 2/+ years’ design or development of software applications, systems, technology infrastructure, or related experience to include:
UI Path / RPA experience
General knowledge of AI tools and functionality
Working knowledge of Service Now, GitLab, Snowflake, Confluence, SharePoint, AWS, JIRA
Troubleshooting technology problems, documenting solutions or escalating as necessary
Managing user accounts and setting up new jobs in respective areas.
Ability to mentor and coach other engineers
Familiar with Agile Methodology and SAFe
Your Day May Look Like:
Engineers, configures, monitors, manages, and troubleshoots software systems, applications, and/or technical infrastructure.
Researches, implements, monitors, manages, patch, and troubleshoot various systems, software, and/or technologies.
Monitors application performance by anticipating and correction operational issues before occurrence.
Develops tools and/or scripts to support and improve current software, systems, or technology build and release process and continuous integration and delivery initiatives.
Automates software deployment processes and develops automation tools. Ensures the integrity of the builds and artifacts.
Creates test processes and procedures used to ensure that software operates within defined requirements.
Implements test plans, automation, and validation strategies.
Develops and maintains automated test scripts to reduce repetitive manual testing.
Participates in full development lifecycle including requirements analysis and design.
Writes technical specifications based on conceptual design and stated business requirements.
Supports, maintains, and documents software functionality.
Analyzes code to find causes of errors and revises programs.
May review solution performance and continually assess health of software, systems, and/or technologies. Tracks and drives awareness to operational and technical risks.
As of the date of this posting, a good faith estimate of the current pay range is $96,183 to $144,275. The position is eligible for an annual incentive bonus (variable depending on company and employee performance). The pay range for this position takes into account a wide range of factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, travel requirements, internal equity, business or organizational needs, and alignment with market data. At Blue Cross of Idaho, it is not typical for an individual to be hired at or near the top range for the position. Compensation decisions are dependent on factors and circumstances at the time of offer.
We offer a robust package of benefits including paid time off, paid holidays, community service and self-care days, medical/dental/vision/pharmacy insurance, 401(k) matching and non-contributory plan, life insurance, short and long term disability, education reimbursement, employee assistance plan (EAP), adoption assistance program and paid family leave program.
We will adhere to all relevant state and local laws concerning employee leave benefits, in line with our plans and policies.
Reasonable accommodations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Skills Required
- Bachelor's degree in Computer Science, Electrical Engineering, Information Systems, or closely related field of study or equivalent work experience
- Applicable certification(s) as defined by the leader plus 2 years additional experience (alternative education pathway)
- Associate's Degree in Computer Science, Electrical Engineering, Information Systems, or closely related field plus 2 years additional experience (alternative education pathway)
- 2+ years design or development of software applications, systems, technology infrastructure, or related experience
- UIPath / RPA experience
- General knowledge of AI tools and functionality
- Working knowledge of ServiceNow, GitLab, Snowflake, Confluence, SharePoint, AWS, and JIRA
- Troubleshooting technology problems and documenting solutions or escalating as necessary
- Managing user accounts and setting up new jobs in respective areas
- Ability to mentor and coach other engineers
- Familiarity with Agile Methodology and SAFe
Blue Cross of Idaho Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Blue Cross of Idaho and has not been reviewed or approved by Blue Cross of Idaho.
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Healthcare Strength — Feedback suggests medical, dental, vision and mental‑health coverage are a standout, with affordable PPO/HSA options often cited. Role postings and third‑party summaries describe comprehensive plan choices that employees value.
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Retirement Support — Feedback suggests a 401(k) with a company match is a core element, with mentions of an additional non‑contributory employer contribution. This indicates meaningful long‑term savings support as part of total rewards.
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Leave & Time Off Breadth — Role postings specify paid time off, paid holidays, a community service day and a self‑care day. Paid family leave, adoption assistance and an EAP further extend time‑off and wellbeing supports.
Blue Cross of Idaho Insights
What We Do
Since 1945, we’ve taken our role as an Idaho-based health insurance company to heart. While the health insurance marketplace has experienced lots of change in recent years, we haven’t. As a not-for-profit, we’re mission-driven to help connect Idahoans to quality healthcare that is affordable and build strong networks and services with our customers in mind. With an annual economic impact of $456 million (in 2016), we lead the state and industry in addressing the cost of healthcare and creating transformative customer experiences with information, tools and services. Ultimately, we aim to create a brighter future for all of us. All we need are customer-centric leaders like you.
