Top Support Engineer Jobs

Provide hands-on field support for advanced semiconductor capital equipment in cleanroom fabs: diagnose and repair system- and board-level issues, perform root cause analysis of electro-mechanical, vacuum, chemical and process problems, support installs/upgrades, manage spare parts, document service actions, and collaborate with engineering to minimize downtime and improve service practices.

Provide advanced Tier-3 technical support and act as liaison to Engineering/Product. Lead RCA/post-mortems, manage high-severity incidents, analyze ticket patterns, improve observability tooling, and mentor front-line support to reduce escalations.

The Sterling OMS Application Support Engineer will manage incident tickets and production issues, requiring strong expertise in IBM Sterling OMS and communication skills.

As a Support Engineer, you'll troubleshoot customer issues, debug workflows, and collaborate with technical teams to enhance the platform and customer experience.

The Network Management Support Engineer will provide support using Linux/Unix, networking knowledge, and customer support skills. Experience with databases, Java, and virtualization is essential.

The Cisco Support Engineer will troubleshoot and resolve VoIP applications issues, perform operational readiness testing, and support life cycle maintenance for VOIP platforms.

The Systems Support Engineer is responsible for developing technical training materials, creating documentation, and delivering training programs for engineering processes and specifications.

This role entails leading a team in developing technical training materials and documentation, managing project tasks, and interfacing with clients and experts.

This role involves developing and delivering technical training programs, creating instructional materials, and translating technical information for users, with an emphasis on web-based documentation and training modules.

The Junior Mobile Core Support Engineer will troubleshoot and resolve telecom network issues, support customer queries, and maintain network performance while collaborating with engineering teams.

Seeking a Sustaining Support Engineer with expertise in Linux systems to provide troubleshooting, diagnostics, and root cause analysis for enterprise storage solutions. Requires experience in scripting and network debugging.

The Product Support Engineer will engage with customers, create knowledge base content, provide feedback on the product, and support process development.

The Technical Account Manager serves as the primary technical escalation for grocery customers, addressing complex issues, monitoring account health, and ensuring operational stability on the Vori platform.

The Associate Linux Support Engineer will provide technical support, troubleshoot Linux issues, and enhance customer satisfaction while learning and contributing to Canonical's services.

The L1 Support Engineer provides first-line technical support for issues related to Microsoft 365, account access, and devices while ensuring effective communication and documentation.

As an L1 Help Desk Technician, provide first-line support for technical issues related to Microsoft 365, Active Directory, and service requests. Troubleshoot and escalate issues as necessary, ensuring effective communication with users and maintaining documentation.

The L2 Support Engineer diagnoses and resolves complex technical issues, manages support tickets, mentors junior staff, and optimizes user technology experiences.

The Ignition and Automation Support Engineer will troubleshoot and resolve issues in Ignition-based applications and HMI/PLC systems while providing client support in a 24/7 environment.

As a Support Engineer, you will troubleshoot and resolve customer issues for Acoustic products, providing exceptional customer service and collaboration with internal teams.

Support assembly, test, calibration, and delivery of fuel controls and related components. Troubleshoot production issues, perform root cause analyses, improve processes and training, validate test bench correlation, ensure regulatory compliance, and coordinate disposition of nonconforming material. Provide occasional field support at customer sites.

Serve as first point of contact for production incidents across a global quantitative trading platform. Triage, investigate, and resolve live issues, escalate as needed, collaborate with developers for deployments, build automation and tools (including AI integrations), and maintain monitoring and performance in a Linux-based environment.

Provide first- and second-line production support for Murex MX.3 on Equity Derivatives: triage incidents, monitor system health, perform technical diagnostics, manage vendor cases, validate fixes and changes, maintain runbooks, and drive platform stability and automation across pricing, risk, trade capture and interfaces.

Provide technical support for cutting tools and tooling applications, solve customer tooling problems, maintain technical product database, liaise with vendors, support sales teams, develop cost savings projects, and follow ISO processes.

Provide hands-on, customer-facing technical ownership for strategic ClickHouse customers on Alibaba Cloud. Own issue lifecycle from intake to root-cause analysis, resolve SQL and performance problems, advise on capacity and configuration, escalate complex bugs to engineering, contribute documentation and tooling, and support SLAs and on-call rotations for China-region accounts.

Provide technical application support across environments: install, configure, monitor, troubleshoot, manage job scheduling, certificates, alerts, and reporting. Coordinate with development teams and vendors, support testing and automation, and meet IT service-level expectations.