Top Support Engineer Jobs

The Senior Hardware Support Engineer is responsible for ensuring production hardware reliability in data centers, leading root cause analysis, coordinating with vendors, and improving hardware stability and observability.

Support existing electrical and mechanical designs, assist with installations, perform testing, and ensure compliance with quality standards.

Provide 24/7 technical support for a SaaS AI security platform, monitor uptime, triage and resolve incidents, collaborate with customers and development teams, and drive SRE-focused automation and reliability improvements.

The Global Product Support Engineer develops procedures, participates in product testing, collaborates with Engineering and Quality teams, and addresses field issues, ensuring effective support for new products.

As a Process Support Engineer, you'll guide product lifecycles, provide customer support, conduct experiments, analyze data, troubleshoot issues, and communicate effectively with stakeholders.

The Senior Support Engineer provides technical support for Eon's cloud protection solutions, troubleshooting issues, implementing solutions, and coordinating with teams.

The Lead Implementations Support Engineer leads technical onboarding for new clients, manages data migration, and mentors the implementation team to ensure quality and efficiency in onboarding processes.

The Database Support Engineer will provide technical support for TimescaleDB, manage customer cases, and build customer relationships. The role requires experience with relational databases, particularly PostgreSQL, and strong communication skills.

The Network Support Engineer provides Tier 1 and Tier 2 support for networking issues, troubleshoots hardware failures, configures network equipment, monitors infrastructure, and collaborates on IT projects.

Support Engineers at Roboflow provide consultative technical advice while managing customer issues and fostering strong relationships. They help enhance customer experience with Roboflow’s computer vision solutions and contribute to process improvements within the support team.

Provide technical product support for new and existing semiconductor/display equipment: develop procedures/BKMs, participate in build & test, drive failure analysis and CAPA, create installation/maintenance documentation, and train field/service engineers. Collaborate with Manufacturing, Quality & Reliability, and Global Technical Training to ensure product readiness and customer support.

Provide first-level technical support for customers, investigating and resolving tickets, collaborating with teams, and making improvements to support processes.

The Application Support Engineer provides day-to-day technical support for financial and administrative systems, troubleshooting, and issue resolution for users, while working on enhancements and collaborating with IT for application deployment.

The Customer Support Engineer ensures customer satisfaction by troubleshooting, diagnosing, and repairing complex capital equipment, requiring domestic and international travel.

The IT Support Engineer will set up workstations, administer networks, monitor IT systems, ensure security compliance, and provide end-user training and support.

Provide desktop and technical support to end-users, troubleshoot issues, install and maintain desktops, and assist in systems design.

Provide technical support for AI products, troubleshoot issues, collaborate on solutions, conduct analysis, and maintain documentation while enhancing client support and satisfaction.

The IT Support Engineer will manage local IT support in NYC, oversee IT operations, support compliance initiatives, and improve processes. This role requires strong expertise in macOS and IT lifecycle management while coordinating with teams remotely.

As a Support Engineer at Lumos, you will create excellent customer support experiences, troubleshoot technical errors, develop product expertise, and provide feedback for team improvement.

As a Technical Support Engineer, you'll troubleshoot customer issues, collaborate with teams, and ensure optimal product utilization while enhancing customer experience.

The Associate Engineer in Tech Support will assist in technical product support, solve customer issues, and collaborate with teams on innovative solutions.

As a Hardware Support Engineer, you'll debug, analyze failures, and maintain robot hardware across software and hardware teams, focusing on troubleshooting and customer support.

The NASCAR Cup Track Support Engineer will assist the race team's engineering efforts through software tool support, simulation, and general engineering tasks, including pre-event setups and post-event reporting.

The NASCAR Cup Support Engineer will provide engineering support for race teams, focusing on simulation development, vehicle testing, and strategic planning for race operations.

As a Process Support Engineer, you will support semiconductor manufacturing processes, troubleshoot complex issues, and perform data analysis and reporting while collaborating with customers and teams.