Top Support Engineer Jobs

Provide technical support for the Somnoware Platform, troubleshoot issues, ensure operational quality at customer sites, and create documentation. Support healthcare IT related to patient care and contribute to team training.

The Platform Support Engineer will maintain and support trading systems, ensuring high availability and collaborating with internal teams to resolve issues effectively.

The Global Support Engineer responds to technical support tickets, ensuring SLA compliance, troubleshooting database issues, and maintaining communication with customers.

The Client Support Engineer identifies, diagnoses, and resolves first-level problems for end-users, providing technical support for PCs, software, and connectivity, while assisting with hardware setup and repairs.

As a Support Engineer I, you'll provide tier 1 support, troubleshoot IT issues, manage service requests, and ensure customer satisfaction on-site in Dallas.

As a Support Engineer II, you'll troubleshoot complex technical issues, mentor Tier 1 staff, manage ticket triage, and document processes to enhance support operations.

The Database Support Engineer will resolve complex PostgreSQL issues, provide proactive advice, collaborate with customers, mentor junior staff, and recommend product improvements.

The Database Support Engineer will resolve complex customer issues, optimize workloads, debug edge functions, mentor junior team members, and improve product quality based on real usage.

As a Database Support Engineer, you'll resolve advanced PostgreSQL issues, provide proactive optimization advice, mentor juniors, and improve product quality through customer interactions.

The Technology Support Engineer provides IT support by managing hardware, software, networking issues, and customer service for internal users. Responsibilities include troubleshooting, deploying technologies, and mentoring staff.

The Technology Support Engineer provides technical support, troubleshooting, and maintenance for PCs, networks, and devices, ensuring effective technology use. Responsibilities include incident management, hardware repair, and system monitoring, while promoting best practices for customer service and IT collaboration.

The IT Support Engineer will provide technology support, manage equipment logistics, troubleshoot tech issues, and ensure a high-quality tech experience for employees, especially C-Suite executives.

The Senior Dedicated Support Engineer is responsible for technical support to enterprise customers, incident resolution, system stability, and collaboration across teams. This role involves problem management, change implementation, compliance support, and project assistance, requiring strong customer engagement and documentation skills.

Support customers through the integration lifecycle by providing technical support, acting as a technical contact, and collaborating with Sales and Customer Success Managers.

The IT Support Engineer will manage elevated incidents, provide Tier 2 technical support, communicate with vendors, and train junior staff, requiring strong analytical and communication skills.

The RTSM Product Support Engineer drives issue resolution, provides Tier 3 support, troubleshoots application issues, analyzes SQL queries, and maintains documentation, collaborating with various teams.

The Senior Hardware Support Engineer will ensure production hardware reliability, coordinate vendor diagnostics, lead root cause analysis, and support engineering teams to enhance system stability.

The Senior Hardware Support Engineer will ensure production hardware reliability, lead root cause analyses, and coordinate resolutions for hardware incidents in a large-scale data center environment.

The Senior Hardware Support Engineer will enhance hardware reliability in data centers, lead root cause analysis, coordinate with vendors, and improve stability processes.

The Senior Hardware Support Engineer is responsible for ensuring hardware reliability in data centers, solving complex hardware issues, and coordinating with teams and vendors for effective resolutions.

The Senior Hardware Support Engineer is responsible for ensuring production hardware reliability in data centers, leading root cause analysis, coordinating with vendors, and improving hardware stability and observability.

Support existing electrical and mechanical designs, assist with installations, perform testing, and ensure compliance with quality standards.

Provide 24/7 technical support for a SaaS AI security platform, monitor uptime, triage and resolve incidents, collaborate with customers and development teams, and drive SRE-focused automation and reliability improvements.

The Global Product Support Engineer develops procedures, participates in product testing, collaborates with Engineering and Quality teams, and addresses field issues, ensuring effective support for new products.

As a Process Support Engineer, you'll guide product lifecycles, provide customer support, conduct experiments, analyze data, troubleshoot issues, and communicate effectively with stakeholders.