Top Desktop Support Jobs

As a Technical Support Specialist at Robin, you will be the first point of contact for customers facing technical issues, provide solutions and guidance, and act as a resource for internal teams. The role requires strong communication skills, collaborative attitude, and the ability to manage your time effectively while solving customer problems.

As a Technical Support Specialist at Yext, you will provide comprehensive post-implementation support to diverse enterprise clients, troubleshoot technical issues, ensure adherence to service level agreements, and contribute to product improvements. You'll become a subject matter expert, mentor junior team members, and work cross-functionally to enhance client experiences and operational efficiency.

Provide post-sales technical support for Palo Alto Networks products, manage cases from ticketing to resolution, conduct troubleshooting, provide configurations, and assist customers with best practices. Collaborate with internal teams and participate in on-call rotations as needed.

The Technical Support Associate at Vetcove aids veterinary professionals by resolving complex support inquiries related to software and data issues on their platform. Responsibilities include troubleshooting, recreating bugs, liaising with users, documenting problems, and collaborating with engineering teams to enhance user experience.

The Technical Support Specialist is the first line of support for customers, addressing product inquiries and troubleshooting issues via various communication methods. Responsibilities include documenting interactions, resolving technical issues, escalating complex problems, and maintaining knowledge of the product suite.

The AV Desktop Tech Support Analyst 4 position requires advanced knowledge of audio and video equipment, troubleshooting skills, and customer service skills. Responsibilities include setting up and operating AV equipment, providing technical support for conferences, and performing media editing tasks.

The Associate Technical Support Specialist will provide customer support for Intercom's AI-driven customer service platform. Responsibilities include communicating with customers, troubleshooting issues, educating users, and working with product teams to enhance user experience. Emphasis is on problem-solving and customer satisfaction.

The Technical Support Associate is responsible for providing exceptional technical support to authorized dealers and customers in the LATAM region, addressing service requests, troubleshooting concerns, documenting interactions, and collaborating with team members to enhance service quality. The role also involves assisting with technical trainings and pre-sales support for new product releases.

As a Technical Support Specialist at Colliers, you will provide IT support, troubleshoot hardware and software issues, manage Office 365 accounts, and ensure seamless operations across Windows and MacOS systems. Collaboration with teams for tech operations and delivering exceptional customer service is key.

As a Technical Support Analyst, you will provide customer service and technical support for users of computer applications and hardware within an IT call center. Responsibilities include answering user queries, troubleshooting problems, maintaining logs, and collaborating with other tech teams to ensure service restoration.

The Tier II Help Desk position involves providing advanced technical support for PC, server, and mainframe applications. Responsibilities include resolving complex issues, maintaining technical proficiency, recommending system modifications, and collaborating with other team members. The role also entails utilization of remote support tools and contribution to knowledge base documentation.

The Software Support Specialist I provides support for Accruent's Enterprise Software Solutions, assisting customers with isolating and resolving software issues while documenting and identifying root causes. Responsibilities include troubleshooting, providing application advice, and contributing to documentation. This role also involves collaborating with teams and possibly mentoring others.

The IT Support Specialist at Qrypt manages outsourced IT relationships, troubleshoots technical issues, and oversees equipment procurement and inventory management. The role involves collaborating with IT service providers to ensure effective responses to security incidents while maintaining data integrity and compliance with industry standards.

As a Technical Support Specialist II, you will provide frontline technical support, assisting customers with their requests, maintaining Active Directory accounts, and configuring mobile devices. Your role includes customer service support through calls and emails, ensuring efficient operations and collaboration among team members. You will also implement process improvements and coach others in effective solutions.

The IT Support Specialist will serve as the first point of contact for all internal technology needs, manage incoming tickets, troubleshoot hardware and software issues, and provide technical support to executive-level individuals. Responsibilities also include documenting procedures, maintaining asset inventories, and collaborating with network teams.

The Help Desk/Windows Support role involves customer support through installation and troubleshooting of Windows devices and related hardware. Responsibilities include writing documentation, applying network concepts, and using knowledge bases to resolve customer issues, both remotely and in-person.

The IT Support Specialist provides Tier 2 and Tier 3 support for hardware and software, troubleshooting user issues over the phone or in-person. Key responsibilities include resolving network issues, supporting Microsoft applications, managing imaging of workstations, and providing AV support. The role emphasizes teamwork and proactive problem-solving to ensure high-quality customer service.