Top Desktop Support Jobs

As a Technical Support Specialist, you will troubleshoot web hosting issues for customers via calls, chats, and tickets. You will assist in setting up email, cPanel, and FTP clients while building your technical skills in a collaborative environment. There is no sales involved, and a focus on providing excellent customer support is essential.

The Technical Support Specialist at Canadian Solar will provide installation support and troubleshooting for the EP Cube Battery system, liaise between the US service team and Chinese engineering, and travel to customer sites in Northern California. They will utilize CRM software and assist in technical documentation creation.

As a Technical Support Associate for Starlink, you will provide exceptional customer service by troubleshooting and resolving technical issues related to hardware and software. You will analyze customer trends, improve support interventions, and collaborate with internal teams to enhance troubleshooting workflows.

Provide onsite IT help desk support in Tallahassee, FL by assisting customers with computer systems, hardware, and software questions and issues. Prioritize customer satisfaction, troubleshoot problems, and communicate effectively with customers and internal teams.

The Technical Support Specialist will provide incident resolution for IT service problems related to PeopleSoft and Non-PeopleSoft applications. Responsibilities include analyzing business processes, communicating with external agencies, escalating incidents, documenting interactions, and providing technical expertise within PeopleSoft, including HCM, ELM, and CRM. The role also requires coordination with Infrastructure and Application Security teams and may involve shift work or on-call support.

The Jabra Support Engineer, Tier 2 is responsible for resolving technical escalations from Tier 1 support, consulting with Tier 3 support, and owning communication with stakeholders. Key tasks include reproducing issues, maintaining expertise in audio/video technology, and training Tier 1 specialists.

The Technical Support Specialist at Biller Genie will manage customer inquiries through calls and chats, assess needs, and channel them to the right support teams while maintaining high customer satisfaction.

Assist customers using proprietary CGM products by providing technical support over the phone, responding to inquiries, monitoring program effectiveness, and managing multiple open cases with timely updates.

The IT Helpdesk Technician offers first-line technical support to employees, resolving hardware and software issues through phone, email, and in-person assistance. Responsibilities include ticket management, equipment setup, and training, while ensuring minimal downtime and efficient IT operations.

As a Technical Support Associate for Starlink, you'll troubleshoot and resolve customer technical issues using your expertise in hardware, software, and networking. You'll interact with customers across various channels, collaborate with internal teams to enhance troubleshooting tools, and maintain knowledge resources.

The IT Level II Support Specialist will provide Level 2 support for IT and Operational Technology (OT) systems in the mineral mining industry, troubleshoot and optimize systems, manage network security, assist with disaster recovery, and ensure compliance with industry regulations. They will also collaborate with teams and provide user training.

The Technical Support Specialist provides tier 2 support to end-users for hardware and software issues, including troubleshooting and resolution. Key duties include diagnosing problems, installing software and hardware, maintaining inventories, ensuring IT compliance, and offering after-hours support.

The IT Help Desk Support Specialist will provide technical support to clients across industries by troubleshooting hardware and software issues. Responsibilities include responding to IT incidents, assisting with software and hardware installations, and maintaining records using a ticketing system, all while ensuring excellent customer service.

As a Technical Support Associate for Starlink, you will troubleshoot and resolve customer technical issues, champion customer advocacy within SpaceX, collaborate with various teams to enhance support processes, and maintain internal knowledge resources. Fluency in English and a second language is required, along with experience in technical support.

The Technical Support Associate will handle restaurant technology installations, configure equipment, and provide post-sales support to ensure optimal service. The role involves collaborating with restaurant staff, managing feedback, and supporting local teams to improve business performance and drive product adoption.

The IT Help Desk Level 1 technician will answer phone calls, triage and address incoming support tickets, and provide general IT systems support. This role involves troubleshooting hardware, managing internal ticketing systems, and assisting customers to ensure excellent service standards.

The Technical Support Specialist provides remote troubleshooting for digital radiography hardware and related software for veterinary customers, employing strong diagnostic and analytical skills to resolve both simple and complex issues. This role requires excellent communication and case management skills to ensure customer satisfaction and effective support.