Top Desktop Support Jobs

The Senior Desktop Support Engineer will provide architecture and operational support for desktop infrastructure, focusing on user experience, application deployment, and system development.

Provide first-line remote desktop support: triage, troubleshoot, and resolve Tier 1 issues via phone/ticketing (Autotask). Support Active Directory and Microsoft 365 account tasks, VPN configuration, Windows hardware/software, DMS, network connectivity (DNS/DHCP), and printer troubleshooting.

Provide desktop and server support for Windows and some Linux workstations: installation, configuration, troubleshooting, maintenance, account/access management, system monitoring, documentation, upgrades, and collaborate on infrastructure and automation projects.

Provide desktop support including troubleshooting and repairing hardware and software issues for users, manage incident tracking, and collaborate effectively with team members.

Provide in-person desktop and end-user support at Dallas HQ, administer Microsoft identity and 365 services, manage endpoints with Intune/SCCM/Jamf, automate tasks via PowerShell and Graph API, enforce security standards, document processes, and escalate issues per ITIL.

Lead local broadcast engineering operations: own system architecture, drive modernization, manage end-to-end technical projects, integrate studios/transmission/automation/DAM, ensure regulatory and security compliance, mentor engineers, and support 24/7 operations including on-call duties.

Lead technical owner for broadcast and IT systems responsible for system design, project leadership, modernization, integration of studios/control rooms/transmission, operational reliability, compliance with FCC and safety standards, and mentoring engineering staff in a 24/7 news environment.

Provide day-shift help desk support: troubleshoot and resolve hardware, software, network, and telecommunication issues via phone and ticketing. Maintain records, escalate to specialists, and alert management to recurring problems. Requires TS/SCI with polygraph and Security+ certification.

Provide hands-on end-user and lab IT support for engineers and staff: manage SaaS provisioning, device and software lifecycle, MDM and patching, network and on-prem infrastructure, conference AV, documentation, and collaborate with senior IT on diagnostics and automation. On-site in Emeryville five days weekly.

Provide advanced desktop support for on-site and remote users, maintain and configure desktop systems, troubleshoot hardware/software, perform OS installs and image management, manage backups/data recovery, audit workstations/servers for compliance, train users, and lead or mentor junior staff. Requires TS/SCI clearance.

Provide advanced desktop/system administration and hands-on end-user support for Windows environments and VDI. Troubleshoot complex hardware/software issues, perform OS and software installations/upgrades, manage desktop images, backups and recoveries, audit compliance, train users, mentor junior staff, and lead projects. Work requires TS/SCI clearance and on-site presence at the customer location.

Provide phone and desktop support while resolving issues, deploying computers for new hires, and collaborating with support groups.

The Desktop Support Specialist provides phone and desktop support, troubleshoots problems, and deploys computers for new hires.

Provide phone and desktop support, imaging and deploying computers, troubleshooting desktop issues, and working with other support groups to resolve problems.

Provide hands-on and remote 2nd-level desktop, mobile and application support for attorneys and staff; perform hardware diagnostics, imaging, installations, upgrades, procurement and inventory; troubleshoot VMware View, Citrix, VPN, Active Directory and Office integrations; liaise with vendors and IT teams; mentor team members and participate in off-hours on-call rotation.

Provide hands-on and remote 2nd-level desktop, mobile and application support for attorneys and staff. Troubleshoot Windows/Office, VMware View, Citrix, VPN, perform hardware diagnostics/repairs, imaging, procurement, inventory and server-room assistance. Mentor teammates, liaison with vendors and IT groups, participate in on-call rotation, and improve support processes.

Provide deskside and remote desktop support for Windows, MS Office, and network connectivity issues while maintaining customer satisfaction.

The role involves monitoring and maintaining network systems, troubleshooting issues, and improving network performance with 2-4 years of experience.

The Desktop Support role involves managing workstation health, supporting users with PCs and Macs, handling incidents, and deploying/repairing devices in a large enterprise environment.

The Desktop Field Technician provides computer-related assistance to users, resolves technical issues, tests and monitors systems, and coordinates installations. The role includes travel to field offices and requires after-hours support on a rotating schedule.

Responsible for assisting client staff with hardware and software installation, troubleshooting, and providing direct workstation support. Tasks include configuring PCs, training users, and maintaining equipment inventory.

Provide technical assistance and support for computer systems, hardware, and software via phone, email, and chat. Run diagnostics, isolate problems, and implement solutions. Experience in service desk preferred, but recent graduates are also encouraged.

The Helpdesk Analyst provides technical assistance and support to end users, investigating and resolving software and hardware issues.

The Desktop Support Specialist resolves incidents and service desk tickets, ensures customer satisfaction, manages technical issues, leads projects, and documents procedures.

The Desktop Support role involves providing workstation, laptop, and peripheral support, managing compliance, and resolving technical issues for end users in a large enterprise environment.