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Top Desktop Support Jobs
As a Tier II Help Desk Support, the responsibility includes providing second-tier support for technical issues related to PCs, servers, and applications, troubleshooting hardware and software problems, and assisting end-users effectively while maintaining a high level of customer service and technical skills.
The IT Support Specialist will support remote and onsite workers, handling desktop management, troubleshooting, and maintenance. Responsibilities include hardware configuration, customer support, network troubleshooting, and documenting procedures. Ideal candidates should excel in customer service and possess strong technical skills in various operating systems and hardware.
The Help Desk Technician provides Tier 1 support for technical issues primarily for faculty, staff, and students. Responsibilities include troubleshooting technical problems, password resets, account management, creating detailed tickets, prioritizing service requests, and collaborating with the IT team to resolve issues. Bilingual in Spanish is required for effective communication.
As a Technical Support Specialist, you'll provide comprehensive IT support, troubleshoot hardware and software issues, manage Office 365 accounts, and collaborate with various teams to ensure smooth technology operations. Your role involves delivering excellent customer service and supporting both Windows and MacOS systems while taking initiative in resolving IT tickets.
As a Technical Support Specialist, you will resolve customer inquiries, troubleshoot platform issues, and collaborate with various teams to document and escalate problems. Your responsibilities include using tools like Salesforce and Jira, performing SQL queries, and creating troubleshooting documentation to enhance customer support.
As a Technical Support Representative, you will assist customers with the Rain system, providing training and troubleshooting support. You will ensure customer satisfaction by effectively communicating and resolving issues while maintaining Rain's company values. Opportunities for advancement within the company are available as you grow your skills.
The Technical Support Specialist at Rhythm will manage customer support requests, diagnose issues, and provide training on the software. The role involves facilitating communication with sales, engineering, and product teams to ensure timely issue resolution and documentation of problems. Candidates should possess strong customer service skills and a technical aptitude to understand complex software solutions.
As a Technical Support Specialist at Signal, you will assist users in navigating technical issues with a focus on privacy and user experience. You will leverage your proficiency in platforms including Android and iOS to provide top-notch support and help identify user friction points.
The Tier 1 IT Help Desk Support Technician is responsible for implementing and supporting IT Infrastructure technologies, resolving matters, onboarding clients, and managing hardware deployment. Responsibilities include troubleshooting issues, providing excellent customer service, documenting projects, and participating in after-hours on-call support.
The Junior Technical Support role involves providing post-sale technical support services including installation, troubleshooting, and problem resolution for customers. The position requires strong communication skills and knowledge of SQL, along with the ability to coordinate all aspects of a product or service offering.
The Tier 1 IT Help Desk Support Technician will implement and support IT infrastructure, manage problems and escalations, document projects, assist in change management, and maintain equipment compliance. Proficiency in troubleshooting, customer service, and communication is essential.
The Windows System Administrator will provide support and technical assistance for Windows 10 computers, troubleshoot hardware and software issues, manage installations and upgrades, and coordinate with IT Help Desk processes. Responsibilities include maintaining system integrity, assisting with information assurance, and preparing status reports.
The Technical Support Specialist at FrankCrum provides technical assistance and support to employees and clients by troubleshooting hardware and software issues, maintaining help desk systems, performing basic system administration, and offering training on office applications.
As a Technical Support Representative at Atelio, you'll manage the support ticket queue, triage and respond to tickets, and perform technical analysis and troubleshooting. You'll collaborate with engineering, product, compliance, and sales teams to drive resolutions for customer issues, ensuring successful outcomes in a cross-functional, highly visible role.
The IT Support Specialist will assist clients by troubleshooting technical issues, setting up devices, and managing IT projects. They will provide both in-person and online support, ensuring excellent customer service while working independently and as part of a team.
The Diagnostic Technical Support Representative assists users and partners with animal health diagnostic products, providing technical support for troubleshooting, operations training, and product performance inquiries. This role involves collaborating with various departments, handling escalations, documenting calls in a management system, and participating in special projects.
The Technical Support Team Lead at Delivery Solutions manages the daily operations of the technical support team, enhancing customer satisfaction, providing team supervision, and handling escalations. Responsibilities include tracking SLAs, onboarding new staff, and supporting product launches, while developing KPIs and aiming for continuous improvement in support processes.
The IT Support Specialist will provide technical support for computer systems, software, and hardware, assist with onboarding new hires, troubleshoot issues, and maintain IT equipment and inventory. The role involves documenting internal IT procedures and delivering excellent customer service in a fast-paced environment.
As a Senior IT Support Specialist, you'll provide top-notch IT support to colleagues, manage tickets according to SLAs, troubleshoot enterprise business systems, and mentor junior staff. Your role involves ensuring IT services run smoothly and identifying areas for improvement in the company's IT operations.
As an IT Support Specialist I, you will troubleshoot and support IT end-user issues, manage IT hardware procurement, handle communication between headquarters and remote offices, and enforce security policies, ensuring employee productivity across the company.
As a Junior Tech Support Specialist, you will provide 24/7 support for clients' mobile and online banking solutions, answering technical questions and troubleshooting issues. The role involves coordinating with a technical team and maintaining communication with end-users through live chat, ensuring a high quality of technical support.
Responsible for agency-specific end user support, troubleshooting hardware and software issues, and communicating with customers in a timely manner. Requires skills in Microsoft Desktop products, troubleshooting tools, customer service, and effective communication.
As a Technical Support member, you will create great customer experiences, learn the product intimately, resolve product issues, represent customer needs, and help scale internal support processes.
The Senior Help Desk Support position involves providing Level 2 technical support by addressing user inquiries and resolving various IT issues. Responsibilities include troubleshooting Windows OS, network problems, managing Active Directory, virus removal, configuring workstations, and producing service level reports.
The Senior Technical Support Specialist at BCT Partners will analyze client systems, elicit requirements, and provide technical support while managing multiple priorities. Responsibilities include conducting data analyses, developing training materials, maintaining client communication, and assisting in system maintenance and project management.
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