Top Desktop Support Jobs

This role involves providing technical support, training, troubleshooting account administration, and managing communications for desktop applications to a large user base.

The Desktop Support Specialist will provide direct support for desktop issues, assist other staff, manage trouble tickets, and mentor junior staff.

The Desktop Support Specialist evaluates IT incidents, resolves customer issues, installs and configures hardware/software, and leads projects while documenting processes to ensure efficiency and security adherence.

This role involves troubleshooting desktop issues, assisting with support tickets, mentoring less experienced staff, and providing excellent customer service.

The role involves automating desktop environments, troubleshooting issues, collaborating with teams, and ensuring customer support satisfaction while managing Service Now tickets.

Provide desktop support, assist with hardware issues, mentor junior staff, and solve issues related to applications, connectivity, and printer problems. Requires troubleshooting skills and experience with Windows OS and networking.

The Desktop Support role involves troubleshooting hardware and software issues, handling support tickets, mentoring junior staff, and providing excellent customer service in desktop support. Requires hands-on experience in PC support and knowledge of operating systems and networking.

The IT Customer Support Analyst assists customers with computer, application, and network issues in a structured Help Desk, providing basic customer service and creating work orders for calls.

Provide technical support for desktop and laptop troubleshooting, imaging PCs, resolving software issues, and managing IT assets.

This position provides technical support for desktops and laptops, addressing client issues, completing service calls, and ensuring customer satisfaction. Responsibilities include troubleshooting, real-time reporting, and asset control.

The Dynamic PC Support Technician provides customer support for desktops and laptops, troubleshooting technical issues and completing administrative tasks related to service calls.

Manage day-to-day desktop support across multiple offices, lead internal staff and external FrontLine service-desk, enforce SLAs and zero-downtime standards, oversee hardware lifecycle and procurement, manage rollouts, office moves and IT logistics, troubleshoot collaboration/AV and end-user issues, monitor metrics, and support firm events requiring IT services.

Provide frontline IT help-desk support for end users: troubleshoot hardware, software, networking and conference-room issues; configure and deploy devices; manage inventory, RSA setups, disk encryption, restores, password resets, and on-call weekend rotation.

Provide frontline desktop and application support, manage moderately complex IT projects, develop and maintain data integration pipelines and reports, configure research administration systems (Next Gen eRA, CTTEC), support legacy modules, act as technical point person for help desk triage, and create technical documentation.

Provide hands-on and remote desktop, mobile device, and application support for attorneys and staff; perform hardware diagnostics, imaging, upgrades, procurement, and inventory; deliver 2nd-level escalations (software, Windows 365, Citrix, VPN); mentor team members; liaise with vendors and IT groups; assist with server room and occasional infrastructure tasks; maintain documentation, asset management, and participate in off-hours on-call rotation.

Provide customer desktop support, resolve IT issues, install and configure hardware/software, manage data migration, and lead team projects while ensuring documentation and security compliance.

Provide technical support for desktop systems, manage service desk tickets, maintain documentation, and ensure compliance with security policies.

The Desktop Support Analyst provides technical support for internal customers, troubleshoots desktop and laptop issues, and manages help desk cases.

Looking for a Desktop Support Analyst to assist with hardware, software installations, network protocols, and data migration for a 12+ month contract.

Provide desktop support for end users, ensuring uptime, security, and maintenance of desktop systems. Work with Windows and MAC applications, monitor service desk tasks, and communicate progress to management.

Responsible for desktop support including installing and configuring hardware and software, migrating data, and documenting technical processes.

The Desktop Support candidate will provide technical support, manage help desk cases, and communicate effectively with clients and technical teams.

Provide technical support for Windows operating systems in a client/server environment, troubleshoot computer and network issues, and ensure strong customer service. Travel to satellite centers for support.

The Desktop Support Lead ensures customer satisfaction by resolving IT issues, mentoring technicians, managing technical projects, and maintaining system security.

Looking for a Desktop Support Specialist to install and configure computers and peripherals, migrate data, and document technical processes.