Top Desktop Support Jobs

The Tech Support (Tier 1) position works with customers and end-users to troubleshoot and resolve issues related to onboarding, platform use, and general console problems. They also work with the Product team to provide feedback and enhance KnowBe4's products. Overall, they ensure an awesome customer experience.

The Tech Support position is responsible for assisting customers with onboarding and product configuration, troubleshooting technical issues, and ensuring a positive customer experience. The role involves collaborating with the Product team, managing help desk tickets, and providing training to end-users.

The IT Support Specialist will provide vital tech support across the organization, troubleshoot hardware/software issues, manage system updates, and assist with onboarding new employees. They will also enhance technology practices and collaborate on various IT projects to improve operational efficiency.

As an IT Support Specialist, you will oversee and manage the organization's IT systems and AV infrastructure, providing support and assistance to end-users. Responsibilities include troubleshooting technical issues, onboarding employees, managing IT assets, and ensuring information security. You will also support system performance and improve operational efficiency in a fast-paced environment.

The help desk agent provides support to customers by answering inquiries via phone and chat, troubleshooting technical issues, managing tickets, and ensuring a high level of customer service. Responsibilities include using CRM and ITSM tools, logging calls, and escalating issues when necessary.

The Technical Support Representative I will provide phone support for eCommerce software, document and resolve technical issues, and educate clients on best practices related to website performance and compliance. The role involves diagnosing problems related to hosting technologies and offering excellent customer service.

Provide technical support to internal customers by troubleshooting and resolving IT systems and equipment issues, ensuring a smooth operation. Responsibilities include client hardware and software support, imaging and deployments, application upgrades, and user education while maintaining high customer service levels.

The Technical Support Specialist provides advanced technical support for a range of applications, systems, and networks. Responsibilities include troubleshooting issues, performing root cause analysis, developing solutions, maintaining documentation, and assisting with system implementation and training.

As a Level 1 Tech Support at KYNITE, you will assist clients by troubleshooting technical issues, providing guidance on services, and ensuring a positive customer experience. You'll be part of a team dedicated to supporting advanced technology solutions.

As a Technical Support Specialist at Via, you'll provide exceptional support to partners using Via's technology to improve transportation. You'll resolve operational issues, collaborate with teams across the organization, and build strong relationships with partners, ensuring they fully benefit from the service provided.

The Technical Support Specialist will provide first-level support to users, troubleshoot hardware and software issues, manage incidents, perform hardware installations, maintain documentation, and collaborate with vendors while ensuring excellent customer service.

The IT Support Specialist provides technical support to attorneys and staff, manages incident ticketing, and supports various IT peripherals and infrastructure in the office. Responsibilities include supporting events, troubleshooting network and audio-visual issues, and participating in IT-related projects.

As a Senior IT Support Specialist, you will automate IT processes, provide support for devices, troubleshoot issues in varied operating environments, manage SaaS applications, ensure security, and mentor IT staff while maintaining communication with internal users.

The Technical Support Specialist will assist users by troubleshooting technical issues, managing support requests through various channels, and ensuring proper configuration of Lightspeed products while providing exceptional customer service.

As a Senior Technical Support Specialist II, you will assist customers from Fortune 1000 companies and R1 Universities by troubleshooting complex technical issues and coordinating with internal teams. You'll need to demonstrate strong technical proficiency, manage inquiries through phone and email, and collaborate with product and engineering teams to resolve technical problems. Your role includes ensuring high customer satisfaction and addressing bugs effectively while maintaining expert product knowledge.

As a Technical Support Specialist, you will provide superior customer service and software support to users of proprietary software, troubleshoot technical issues, and collaborate with teams to improve processes. Effective communication and problem-solving skills are essential in supporting users with various technical knowledge levels.

As a Software Support Specialist at Campspot, you will provide assistance to customers using the Campspot reservation software. You will handle inbound calls, emails, and chats to answer questions and provide technical support. The role requires strong technical abilities and excellent communication skills. The position is full-time and based in Grand Rapids, Michigan, with the flexibility to work remotely. The salary range is $38,000 to $45,000 per year.