Top IT Jobs

Provide Tier 2 technical support and escalation for workstations, endpoints, Microsoft 365 services, MDM, networking, printers, and virtual meeting spaces. Troubleshoot complex issues, document incidents, assist onboarding/offboarding, support HIPAA-compliant security practices, collaborate with MSPs and vendors, and participate in IT projects and occasional after-hours/on-call support.

Serve as the first point of contact for end users, perform remote troubleshooting and diagnostics, provide clear instructions, log incidents and resolutions, escalate unresolved issues to higher-level support, and follow up to ensure problems are resolved.

Lead technical onboarding and ongoing support for remote connectivity at dental practices. Configure and troubleshoot VPNs, Splashtop, remote desktop, printers/scanners, and network authentication. Manage implementations, validate connectivity and integrations, coordinate with clients and third-party IT, escalate complex issues, document processes, and contribute to improvements in remote access infrastructure and automation.

Lead enterprise infrastructure, database, end-user computing, and service desk functions. Ensure availability, scalability, cost-effectiveness, and process maturity across cloud, data center, networking, and systems. Build teams, manage budgets and vendors, implement ITSM practices, drive automation and cloud adoption, and report operational metrics to executive leadership.

Support and maintain broadcast and business IT systems, troubleshoot hardware/software/network issues, manage Active Directory/Group Policy, handle ticketing (ServiceNow) and remote support (Bomgar), maintain security and patching, document wiring/configuration, and coordinate with newsroom, sales, and corporate IT. Available for varied hours including nights and weekends.

Lead day-to-day IT operations across multiple sites, managing infrastructure, Microsoft 365 and Azure environments, endpoint and network security, IT staff and vendors, compliance readiness (CMMC, NIST, ITAR), incident response coordination, project execution, and IT budgeting to ensure stable, secure, and scalable IT services.

Provide onsite, walk-up and ticketed IT support for employees: hardware diagnostics, provisioning, onboarding/offboarding, Okta and JumpCloud administration, AV/meeting room troubleshooting, equipment purchasing and asset management, and process documentation to ensure seamless Day 1 experiences and reliable office technology operations.

Provide on-site technical support for desktops, laptops, printers, scanners and mobile devices. Troubleshoot hardware, software, networking and peripherals, install/configure systems and drivers, log and escalate tickets, and assist warehouse and office users including printer maintenance and device imaging.

Assists IT professionals by installing, modifying, and making minor repairs to microcomputer hardware and software systems. Provides technical assistance while learning hands-on skills through mentoring, training, and collaboration. The role requires multitasking, accurate communication, movement throughout the office, and occasional lifting of up to 50 pounds. This is a fast-paced, safety-sensitive position subject to applicable drug-testing requirements.

Provide frontline IT support across Windows, macOS, Microsoft 365, Teams, connectivity, and SharePoint. Manage workstation provisioning, imaging, shipping, user account setup, Entra ID administration, MFA troubleshooting, software licensing, hardware inventory, warranty repairs, and new-hire onboarding. Maintain detailed compliance documentation supporting CMMC Level 2 requirements and participate in an after-hours on-call rotation. The role requires independent ownership, strong organization, and hands-on troubleshooting in a secure, regulated environment.

Own the client’s day-to-day IT function, providing hands-on support for hardware, software, networking, Microsoft 365, Google Workspace, Zoom, and security tools. Coordinate with the MSP, manage escalations, onboarding, inventory, vendors, projects, policies, documentation, budgeting, and technology planning. Lead cybersecurity awareness initiatives, maintain business continuity procedures, support fundraising events, and present technology updates to organizational leadership.

Provide onsite day-to-day IT and desktop support for approximately 150 banking users. Respond to tickets, calls, and emails; troubleshoot computers, mobile devices, printers, copiers, and peripherals; assist with software vendors; and deliver customer service, training, and guidance. The role also requires maintaining security and confidentiality, escalating issues when needed, developing service procedures, and working occasional evenings and weekends through October 1, 2026.

Provides hands-on IT support for the New York office, including macOS troubleshooting, global helpdesk queue management, hardware lifecycle, conference room AV, office networking, onboarding, SaaS administration, vendor coordination, and IT logistics. The role also supports office build-outs and moves, executes endpoint and workplace technology projects, improves processes, and documents solutions. Requires strong troubleshooting, organization, communication, and experience supporting technical users.

Provides L1/L2 helpdesk support, manages Active Directory, Azure AD, Microsoft 365, mailboxes, security groups, and user accounts. Deploys and troubleshoots computers, peripherals, printers, copiers, and VoIP phones. Maintains OS images, hardware inventory, software licenses, and asset records using Snipe-IT or equivalent. Tracks tickets in Freshdesk, supports vendors and office expansions, and escalates issues beyond L2 scope.

Provides L1 and L2 IT helpdesk support for employees, including account administration, Microsoft 365 access management, hardware and peripheral deployment, device imaging, printer and VoIP troubleshooting, software licensing, and asset inventory tracking. The role supports users onsite and remotely, manages Freshdesk tickets, assists with vendor contracts and office expansions, and escalates complex issues to senior IT staff.

Supports business process analysis, digital workflow improvement, business application configuration and testing, requirements gathering, system documentation, reporting, dashboard development, troubleshooting, user acceptance testing, and automation initiatives. Collaborates with cross-functional stakeholders to improve system performance, user experience, and operational efficiency while receiving mentorship and hands-on training.

Provide onsite desktop IT support at the Cambridge office: respond to tickets, manage IT assets, troubleshoot hardware, network, and software issues for Windows and macOS, manage Entra ID/Active Directory and Intune, deploy devices and accounts for new hires, support enterprise applications, and document solutions and knowledge-base articles.

Provides IT support and serves as a liaison between the Office of Record Access, Information Technology, and department units. Supports the development and maintenance of OPRATS, the online OPRA portal, and internal and external websites. Assists with systems, applications, networks, security, data integrity, troubleshooting, and user support. Oversees the review and processing of electronic records into NJEMS and Highview Imaging System while supporting compliance with public records requirements.

Supports enterprise IT operations across multiple sites and business units. Administers and develops SharePoint environments, migrates Lotus Notes content, manages Microsoft 365 services, and supports QAD systems. Installs software, manages licensing and Windows updates, maintains PCs, printers, networks, VPNs, routers, switches, and access points, and addresses security vulnerabilities. Provides user troubleshooting, onboarding, documentation, hardware deployment, and backup network support. Requires SharePoint, networking, programming, communication, and organizational skills, along with limited-supervision capability.

The Director of Information Technology will lead enterprise technology strategy, infrastructure, security, compliance, vendors, budgets, and system lifecycle management. The role oversees HIPAA and PCI compliance, AI governance, security operations, disaster recovery, cloud and SaaS environments, and EHR systems. They will also lead clinic technology buildouts, hardware and software lifecycle management, IT operations teams, user support, and service performance metrics. The position requires strategic leadership, cross-functional communication, regulated-industry experience, and strong knowledge of healthcare IT and modern cloud platforms.

Owns enterprise networking, ARC locker connectivity, security operations execution, and corporate IT administration. Responsibilities include troubleshooting Wi-Fi, Ethernet, cellular, firewall, VLAN, and router issues; supporting client installations; managing access, devices, SaaS platforms, backups, vendors, and security controls; and developing deployment standards and runbooks. The role partners with client IT teams, Operations, and SRE to resolve field failures and maintain reliable technology operations.

Supports Microsoft 365, cloud systems, identity and access management, cybersecurity compliance, service desk escalations, hardware deployment, troubleshooting, patching, backups, documentation, audits, and business continuity. The role assists with workstation and device setup across branch locations, analyzes operational metrics, supports technology projects, and helps maintain secure, reliable IT services. Travel to branch and administrative offices may comprise up to 40% of working time.

Leads IT operations across change management, service desk, end-user support, incident and problem management, infrastructure monitoring, operational security, compliance, vendors, assets, and team development. Chairs the Change Advisory Board, oversees 24/7 operations, manages audit readiness for SOC and PCI controls, drives SLA and uptime performance, and provides executive-level operational reporting. This remote leadership role requires building scalable processes and developing a multifunctional IT operations team.

Provide first-level technical support for hardware, software, and user issues; install and maintain desktops, laptops, printers; support Microsoft 365 and basic network connectivity; assist with account setup, system migrations, data validation, documentation, workstation deployment, equipment inventory, and IT project coordination.

Provides systems analysis and IT support, gathers client requirements, configures system specifications, evaluates and supports networkwide applications, ensures application integration, and analyzes data to recommend process and system improvements.