Top IT Jobs

Provides remote Tier 1 technical and customer service support through phone, chat, email, and web channels. Logs and documents incidents, troubleshoots hardware, software, browsers, and client systems, resolves or escalates requests, tracks service levels, follows up with users, references knowledgebase materials, and may train new coordinators. The role requires bilingual English and Spanish communication, flexible scheduling, dependable remote-work equipment, and successful background and drug screenings.

Installs, configures, troubleshoots, repairs, and upgrades hardware and software systems. Supports infrastructure and R&D environments, performs backups, manages technical documentation, provides first-line user support, and maintains asset inventories through regular physical audits. The role also requires server rack-and-stack work, hardware and software testing, installation procedure development, and adherence to electrical safety standards.

Owns daily IT service delivery, reliability, cost management, and continuous improvement. Leads the help desk, implements and expands Freshservice ITSM into enterprise service management, establishes workflows, SLAs, automations, reporting, runbooks, and knowledge resources. Oversees monitoring and alerting, vendor invoices, SaaS licensing, operational budgets, and support quality. Recruits, mentors, and develops the IT operations team while managing escalations and stakeholder relationships.

Provides Tier I and II IT support while deploying and configuring workstations, servers, network equipment, cabling, peripherals, and VTC systems at new classified sites. Responsibilities include hardware lifecycle management, troubleshooting, account administration, patching, onboarding and offboarding, documentation, and compliance with DoD security standards. The role involves hands-on buildout work, coordination with cybersecurity and construction teams, and approximately 25% travel.

Provides frontline technical support to office and remote employees by answering, logging, and troubleshooting help desk requests. Procures, deploys, secures, and inventories desktop hardware and software. Consults with users about cellular device needs and recommends appropriate services.

Provides onsite technical support to employees and residents, assists with computers, tablets, mobile devices, equipment handling, assigned technology projects, and system maintenance. The intern explains technology use in person, collaborates with IT teams, learns new applications, and participates in emergency on-call support and planned maintenance.

Provides hands-on desktop and computer support by receiving, prioritizing, documenting, diagnosing, and resolving end-user help requests. Maintains proper computer operations, supports Windows and Microsoft Office applications, delivers customer service, and assists users across organizational sites. The role may provide administrative support, attend trainings and meetings, work modified schedules, and travel between Horizon locations as operational needs require.

Provides first-level technical support for company hardware, applications, networks, and cloud services. Responsibilities include resolving and prioritizing helpdesk requests, troubleshooting Windows and Mac systems, administering Azure Active Directory and Office 365, managing assets, onboarding users, supporting deployments and events, maintaining knowledge resources, and escalating complex or recurring issues. The role also assists with quality testing, vendor solution evaluation, technical training, and occasional after-hours and international support.

Provides technical support for OCHIN Epic and clinical technologies by deploying and maintaining devices, managing user access, troubleshooting hardware, software, connectivity, and peripherals, and supporting cybersecurity and HIPAA compliance. The role assists with EHR implementations, upgrades, optimization, training, and go-live readiness while documenting procedures and collaborating with IT, clinical operations, vendors, and end users.

Provide technical support for tickets and walk-up requests in the Boston office, assist employees with IT-related tasks, collaborate across teams, and help improve support processes and documentation while developing broader IT support capabilities.

Provide hands-on IT troubleshooting and onsite support for client environments. Resolve Mac, Windows, network, VPN, DNS, security, hardware, software, and conference-room issues; deploy and manage devices through MDM; maintain networks and servers; document solutions; and collaborate on installations, office build-outs, AV projects, and broader technical initiatives.

Provides enterprise IT support by diagnosing and resolving hardware, software, and network issues. Configures operating systems, tests and deploys software and hardware, evaluates system enhancements, supports users through remote desktop connections, documents system changes, writes user instructions, and trains users. The role also administers sales reports and client activity for the IT Support team while maintaining confidentiality and collaborating with vendors and internal teams.

Provides first-line IT helpdesk support for Coast Guard Community Services Command and Exchange users. Troubleshoots workstation, server, network, security, software, hardware, and POS issues; administers Windows systems and Active Directory accounts; installs and tests security configurations; maintains IT infrastructure; and responds to support requests through ticketing, telephone, email, and walk-up channels.

Provide remote and on-site technical support for PCs, servers, networking equipment, firewalls, desktop software, cloud environments, and virtualization platforms. Serve as an escalation point for complex issues, monitor service alerts, document systems and procedures, communicate incident progress to customers, support disaster recovery and remote access solutions, and assist with IT projects and hosted infrastructure maintenance.

Leads Docker’s global Information Technology organization, overseeing help desk services, application management, device lifecycle logistics, internal productivity tools, service metrics, SLAs, and continual improvement. Develops multi-year IT strategy and technology roadmaps, architects and optimizes the SaaS and cloud application ecosystem, manages technical debt, and partners with executives and technical leaders to support business growth. Builds a metrics-driven, customer-focused team and advances AI- and automation-first practices.

Lead IT strategy, infrastructure, cybersecurity, and internal IT operations across multiple automotive dealerships. Manage networks, servers, firewalls, cloud environments, Microsoft 365, identity systems, dealership platforms, vendors, budgets, policies, disaster recovery, and technology projects. Develop internal IT capabilities, troubleshoot complex issues, support acquisitions and expansions, and partner with leadership to improve productivity, reduce costs, and strengthen security.

Lead on-site IT for a manufacturing/tech center, owning IT/OT alignment, cybersecurity, AI-driven digitalization, service delivery, site projects, vendor management, and local IT team development. Build prototypes with low-code/AI tools, ensure compliance and business continuity, and act as the primary IT business partner to site leadership.

Provides senior IT service desk support for faculty, staff, and students across Windows, Mac, Linux, mobile devices, printers, peripherals, and conferencing tools. Troubleshoots technical issues, manages endpoint and network-related services, supports policy compliance, handles tools including BigFix, JAMF, Lansweeper, IPAM, Splashtop, and ServiceNow, and collaborates on projects and IT initiatives.

Leads organization-wide IT operations, infrastructure, cybersecurity, compliance, disaster recovery, business systems integration, and technical support. Manages servers, networks, endpoints, cloud services, enterprise applications, security controls, audits, incident response, and continuity planning. Supervises and develops IT personnel, coordinates infrastructure projects, maintains documentation and service-management practices, and partners with leadership and cross-functional teams on technology strategy, budgets, and improvements.

Provides phone, email, and in-person technical support for hardware, software, networks, and production issues. Responsibilities include troubleshooting, Active Directory administration, workstation deployment, user onboarding, system maintenance, upgrades, outage documentation, technology research, and on-call support. The role requires Windows, Microsoft 365, networking, server, security, and software application knowledge, along with strong communication and problem-solving skills.

Provides helpdesk and end-user support for hardware, software, classroom technology, printers, scanners, networking, wireless, and VoIP systems. Resolves incidents within service-level agreements, documents cases, develops troubleshooting guides, assists system and network administrators, performs equipment maintenance and moves, supports security practices, and contributes to IT projects and process improvements.

Provide Tier 1 and 2 technical support across desktop or audio-visual environments. Diagnose and resolve hardware and software issues, deliver responsive customer service, manage IT assets and teaching spaces, support mobile devices, document processes, contribute to knowledge bases and projects, and improve IT service delivery across university environments.

Provides onsite technical support to colleagues, including workstation and software setup, troubleshooting, incident escalation, hardware asset management, office moves, and support for business-critical events. The role manages Windows and Mac environments, Microsoft 365 applications, Active Directory, Exchange, remote connectivity, wireless networks, and mobile devices while documenting issues, meeting service targets, and collaborating with technical teams.

Own IT operations for a 60-person hybrid company, including end-user support, Mac fleet and device management, identity and access administration, SaaS and vendor management, office networking and AV, onboarding and offboarding, security configurations, and process documentation. Administer AI tools, support adoption and training, evaluate technology, manage licenses and costs, and establish scalable IT workflows as the company grows.

Provides onsite IT help desk support to university staff, students, and faculty by diagnosing hardware, software, email, printing, networking, telecommunications, and application issues. Documents interactions, troubleshoots and resolves incidents, escalates requests, performs system maintenance and upgrades, and educates users on hardware and software. Supports Lenovo laptops, Macs, peripherals, printers, and audiovisual equipment while working at least 15 hours weekly.