Top Account Manager (AM) Jobs in Cleveland, OH

Manage a portfolio of 600+ customers and pipeline across SMB, Mid-Market, and Channel segments. Drive retention, renewals, upsell/cross-sell, and revenue growth while acting as a trusted advisor. Coordinate with Customer Engineers, negotiate contracts, resolve client issues, and provide strategic recommendations based on industry trends. Prioritize multiple accounts, use CRM/data-driven practices, and occasionally travel for conferences and customer events.

Manage and grow existing B2B customer relationships through consultative selling, account planning, renewals/upgrades, forecasting in CRM, and occasional travel to client meetings and trade shows.

The Account Manager leads business development and account management for assigned accounts in North America, focusing on customer relationship management and growth in the Off-Highway market.

The Account Executive will manage the full sales cycle for Memurai opportunities, focusing on B2B SaaS sales, and will collaborate with marketing and partners to drive customer engagement and renewals.

As a Commercial Account Manager, you will drive revenue growth through strategic account management, enhance customer retention, and collaborate with cross-functional teams to deliver value to clients.

Own and grow the Kroger account through strategic Joint Business Plans, relationship management, sales execution, forecasting, trade spend optimization, cross-functional coordination, and performance analysis to drive distribution, market share, and profitable growth.

Manage and grow a portfolio of existing B2B SaaS customers by identifying expansion opportunities, leading commercial negotiations, partnering with Customer Success, forecasting pipeline, and advising finance and IT leaders on AR/payments automation to drive adoption and revenue.

Territory Account Manager responsible for driving pipeline and sales to Higher Education and State Government accounts across a designated geography. Build long-term relationships (including C-level), create account plans, sell complex IT solutions, expand existing opportunities, establish reference customers, and maintain expertise in IT infrastructure, market and competitor landscape to meet revenue targets.

Support Territory Sales Managers with customer visits, inspections, proposals, CRM updates, project tracking, outbound prospecting, and administrative tasks to drive sales growth and develop into a Territory Sales Manager.

Manage a portfolio of customers to drive retention, expansion, upsells, and cross-sells. Build long-term relationships, use data to identify churn risks, coordinate with internal teams to deliver value, and meet revenue targets through strategic account planning and execution.

Manage and grow PolyAI's partner ecosystem by recruiting and managing channel partners (TSDs, VARs, alliances), driving partnership revenue, forecasting pipeline, collaborating cross-functionally, negotiating with C-suite stakeholders, and providing market and technical insights to expand CX solution adoption.

Drive enterprise networking sales via channel partners (VARs, MSPs, distributors). Recruit and develop partners, create pipeline, close high-value deals, manage forecasts, build executive relationships, and collaborate cross-functionally to support wired, wireless, cloud, and security solutions. Travel up to 50%.

Manage and retain a book of smaller commercial and industrial customers by making outbound/inbound calls, performing contract re-signs, cross-selling Republic Services products, documenting activity in Salesforce, and supporting pricing and cancellation processes to grow customer penetration and profitability.

Manage strategic accounts in the Factory Automation business to drive revenue growth. Develop account strategies, engage engineering and purchasing stakeholders, provide consultative support through design and purchasing cycles, present products, track forecasts and pipeline, surface customer insights for product teams, and collaborate cross-functionally to expand market share.

Drive revenue and customer satisfaction for an assigned region by developing sales strategies, growing accounts via upsell/cross-sell, managing key client relationships, mentoring a junior manager, and coordinating with cross-functional teams to deliver tailored solutions and ensure accurate CRM documentation.

Hunt for new business and manage Tier 2/3 accounts by prospecting, servicing customers, building customized quotes, and closing orders. Meet monthly gross profit goals, maintain and onboard accounts, support senior account managers, and sustain high outbound activity while delivering exceptional customer service.

Manage a portfolio of B2B accounts across the Northeast, drive profitable revenue growth through strategic account planning, new business development, and strong customer relationships. Meet sales, margin, and volume targets, maintain pipeline and forecasts, negotiate contracts, collaborate cross-functionally, and support timely collections while monitoring market trends to expand business.

Manage and grow high-volume strategic distribution partnerships (wholesale and complex structures). Identify and develop new partners, maintain agency relationships, design and implement strategic programs, track performance and industry trends, and collaborate cross-functionally to drive profitable premium growth and retention.

Manage day-to-day operational health and commercial relationships for multi-million dollar strategic accounts. Coordinate across Support, Engineering, and Product to resolve issues, drive expansion pipeline, negotiate renewals, and prepare executives for high-stakes meetings. Serve as the technical-facing account owner, translating cloud storage capabilities into customer solutions and building deep relationships across infrastructure, DevOps, FinOps, and procurement stakeholders.

Manage and grow key semiconductor accounts by selling PVD electronic materials. Develop account plans, build pipeline, conduct technical discussions, forecast in CRM, collaborate with internal teams, negotiate contracts, and travel extensively to support customers and drive revenue.

Manage a portfolio of enterprise hospitality and event clients, drive retention and growth, ensure shift fulfillment to meet SLAs, forecast account metrics, deliver business reviews, and collaborate cross-functionally to resolve escalations and expand WorkWhile’s presence.

Manage multiple or medium-sized customer accounts, drive new business with consultative selling, coordinate sales and pre-sales teams, contribute to pricing and contract negotiations, lead deal teams, solve complex problems, and influence strategic decisions within assigned accounts or portfolios.

Manage and service commercial P&C insurance accounts, prepare submissions and proposals, process changes/audits/bindings/cancellations, invoice and collect premiums, coordinate with producers, maintain accurate documentation and reports, and support growth and special projects while ensuring carrier compliance and timely client response.

Support Account Executive in delivering employee benefits programs for large group clients: manage client relationships, ensure ERISA compliance, resolve complex benefit inquiries, maintain records and benefit materials, liaise with carriers/vendors, and use agency and benefits administration systems to deliver timely, accurate service.

The Associate Account Manager is responsible for managing the full sales cycle of cloud and digital solutions, focusing on mid-market and SMB clients, collaborating with internal teams to drive revenue growth and customer adoption.