The Role
At the heart of Apryse’s growth strategy is our ability to build strong customer relationships and continue expanding the value we deliver across our existing customer base.
As a Commercial Account Manager, LATAM, you will manage and grow a portfolio of existing commercial customers across the region. You will be responsible for strengthening customer relationships, identifying new use cases and expansion opportunities, and introducing customers to additional solutions across the Apryse portfolio.
This is a growth-focused role for someone who enjoys working across a broad customer base, uncovering opportunities through effective discovery, and moving opportunities through the sales cycle with urgency and consistency. You will partner closely with customers, regional channel partners, and internal teams to understand evolving business and technical needs, drive adoption and expansion, and maximize the value of each account.
Responsibilities
Manage & Grow Your Portfolio: Own a broad portfolio of commercial customers across LATAM, building strong relationships while identifying and prioritizing opportunities to expand existing software licenses and introduce additional Apryse products.
Drive Expansion: Proactively uncover new use cases, teams, projects, and business needs within existing accounts that create opportunities for additional revenue through upselling and cross-selling.
Build Pipeline: Independently generate expansion pipeline through customer conversations, account research, whitespace identification, and targeted outreach.
Customer Discovery: Conduct effective discovery to understand customer priorities, technical requirements, current challenges, and upcoming initiatives.
Solution Selling: Partner with Solution Engineers and other internal teams to connect customer needs with the appropriate Apryse solutions and clearly communicate business and technical value.
Account Engagement: Conduct regular customer check-ins, account reviews, and product discussions to strengthen relationships and identify opportunities for continued growth.
Commercial & Sales Execution: Own opportunities throughout the sales cycle, from discovery through negotiation and close, including renewals, upsells, cross-sells, and multi-year agreements. Maintain momentum, navigate objections, negotiate commercial terms, and establish clear next steps.
Partner Engagement: Manage partner-led opportunities and build relationships with regional resellers, distributors, and channel partners, collaborating on deal registration, customer opportunities, and commercial negotiations to drive revenue growth across LATAM.
Market & Customer Awareness: Develop a strong understanding of Apryse’s products, customer use cases, competitive landscape, and LATAM markets to effectively position our solutions.
Pipeline & Forecast Management: Maintain accurate account and opportunity information in Salesforce, consistently managing pipeline, next steps, and forecasts across a broad portfolio.
Cross-Functional Collaboration: Partner with Sales Engineering, Customer Success, Product, and other internal teams to provide a strong customer experience and support account growth.
Quota Achievement: Consistently meet or exceed revenue and expansion targets through strong pipeline generation, customer engagement, and sales execution.
Requirements
Experience: 5+ years of successful B2B software sales or account management experience, ideally within enterprise software, SaaS, developer tools, APIs, SDKs, or other technical software environments.
LATAM Sales Experience: Demonstrated experience selling B2B software into Latin American markets, with an understanding of regional business practices, procurement processes, negotiation dynamics, and relationship-building across different LATAM countries.
Language: Native-level Spanish and fluent English are required, with the ability to conduct business conversations, negotiations, and presentations in both languages. Portuguese is a plus.
Quota Achievement: Proven track record of carrying an annual individual sales quota of $1M+, with demonstrated success achieving or exceeding revenue targets.
Commercial Ownership: Demonstrated experience independently managing the full sales cycle, including renewals, upselling, cross-selling, negotiating commercial terms and multi-year agreements, and expanding existing customer relationships.
Account Portfolio Management: Experience managing a broad portfolio of commercial customers while independently generating pipeline, prioritizing high-potential opportunities, managing multiple sales cycles simultaneously, and maintaining strong forecast discipline.
Partner & Channel Experience: Experience working with resellers, distributors, and channel partners in LATAM, including partner-led opportunities, deal registration, and coordinating commercial negotiations.
Growth Mindset: Comfortable proactively prospecting within existing accounts, identifying whitespace, and creating expansion opportunities rather than relying solely on inbound customer requests.
Discovery: Strong ability to uncover customer needs, business challenges, technical requirements, and potential use cases through effective questioning.
Technical Sales Experience: Experience selling enterprise software or technical solutions, ideally including developer tools, APIs, SDKs, or similar technologies, and comfort engaging with IT, engineering, technical, and procurement stakeholders.
Sales Execution: Strong commercial judgment and experience maintaining momentum throughout complex sales cycles, navigating objections, negotiating effectively, and driving opportunities through close.
Communication: Strong written and verbal communication, presentation, negotiation, and relationship-building skills.
Tools: Experience with Salesforce and familiarity with sales tools such as Outreach, Sales Navigator, ZoomInfo, or similar platforms.
Organization: Ability to effectively prioritize and independently manage a broad portfolio of accounts, opportunities, partners, and customer relationships in a fast-paced environment.
Collaboration: Driven, accountable, and comfortable partnering across teams to move opportunities forward.
LATAM Regional Travel: Must be willing and able to travel regularly throughout Latin America for customer and partner meetings, business development activities, negotiations, and industry events. Must be able to meet applicable international travel and entry requirements.
Education: Bachelor’s degree or equivalent professional experience.
Compensation Philosophy
The compensation for this position is commensurate upon experience, and the range listed reflects total compensation or on target earnings. The top end of the range is reserved for candidates with extensive experience and a profile that strongly aligns with the senior expectations of this role.
Location Eligibility
This is a remote position within the United States. We aim to hire in our primary hub locations first — Boston, MA; Denver, CO; and Charlotte, NC — but are also open to candidates who reside in the following states: Arizona, Colorado, Florida, Georgia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Utah, and Virginia.
Candidates must reside in one of these states to be considered for this opportunity.
Benefits:
- Competitive salary commensurate with experience and qualifications.
- A comprehensive extended benefits package including health, dental and vision for you and your family, with company paid offerings.
- An uncapped commissions structure.
- Generous paid time off (PTO) is offered to support the ability to rest and recharge.
- A great team environment and resources, supporting you to do the best work of your life and providing unlimited career growth potential.
- Highly autonomous and entrepreneurial environment.
- Annual recurring WFH allowance for you to purchase items you need for your home office.
- Ongoing support for learning development so you can master your craft.
- Work with the hardware you're most comfortable with (Windows or Mac).
- Diverse and inclusive workplace where we all learn from each other.
As the industry-leading provider of document software development (SDK) technology powering everything from traditional desktop software to innovative web and mobile applications, at Apryse we are committed to delivering cutting-edge technology solutions that empower our clients to achieve their goals. With a broad international portfolio of combined companies, products, and leading technologies, we are actively changing the way the world works with documents to make work better and life simpler.
Customers like IBM, Autodesk, DocuSign, Boeing, Microsoft (and many more!) come to us to realize their web and mobile strategies for document management, editing, and collaboration as the #1-ranked commercial document SDK of choice for companies worldwide. As a result, you can find our document technology in thousands of solutions, including those of household names, used by millions across virtually every industry. Our XODO app alone has 25M unique installs -- and counting -- and the highest ratings among PDF productivity apps on the largest online app marketplaces.
Ready to join our team?
If you are interested in helping Apryse deliver on its commitments and taking your career to the next level, we invite you to apply online now. Additionally, we view the above section as a guide, not a checklist. We welcome diverse and non-traditional backgrounds and encourage you to apply even if you do not have every requirement listed.
We are committed to a work environment that is inclusive to all and free of discrimination. It is our policy to be an equal opportunity employer without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran status, citizenship status or any other factors prohibited by law. Apryse will provide reasonable accommodations for qualified individuals.
Skills Required
- 5+ years of successful B2B software sales or account management experience
- Experience selling B2B software in Latin American markets
- Native-level Spanish and fluent English
- Portuguese language skills
- History of carrying and achieving an annual individual sales quota of $1 million or more
- Experience independently managing the full sales cycle, including renewals, upselling, cross-selling, negotiations, and multi-year agreements
- Experience managing a broad commercial customer portfolio and multiple sales cycles
- Experience working with LATAM resellers, distributors, and channel partners
- Ability to prospect within existing accounts and identify expansion opportunities
- Strong customer discovery and needs-analysis skills
- Experience selling enterprise software or technical solutions, including developer tools, APIs, or SDKs
- Strong commercial judgment, objection handling, negotiation, and sales execution skills
- Strong written and verbal communication, presentation, negotiation, and relationship-building skills
- Experience with Salesforce and sales tools such as Outreach, Sales Navigator, or ZoomInfo
- Ability to prioritize and independently manage accounts, opportunities, partners, and customer relationships
- Ability to collaborate cross-functionally and take accountability for results
- Willingness and ability to travel regularly throughout Latin America
- Ability to meet applicable international travel and entry requirements
- Bachelor's degree or equivalent professional experience
- Residence in an eligible U.S. state
What the Team is Saying
Apryse Compensation & Benefits Highlights
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Healthcare Strength — Healthcare is portrayed as comprehensive, with company-paid medical, dental, and vision options and mental-health support noted. Employer materials and listings highlight coverage that often extends to dependents.
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Leave & Time Off Breadth — Time off is described as generous, including flexible PTO, paid holidays, wellness/mental-health days, bereavement leave, volunteer time, and a birthday day off. These offerings point to a broad leave policy supporting work-life balance.
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Affordable Benefits — Company-paid premiums and references to plans covering up to 100% of employee costs indicate strong affordability for core health benefits. This reduces out-of-pocket expense for employees and dependents where offered.
Apryse Insights
What We Do
Apryse, previously known as PDFTron, takes document solutions to the next level, making work better and life simpler. As a global leader in document processing technology, Apryse gives developers, enterprise customers, and small businesses the tools they need to reach their document goals faster and easier. Apryse’s market-leading SDK drives digital transformation and powers next-generation software applications with dynamic document viewing, annotation, processing, and conversion capabilities, as well as advanced features such as document understanding, data extraction, and redaction. Apryse technology supports all major platforms and dozens of unique file types, including support for PDF, MS Office, and CAD formats. It’s an easier and faster way to build document functionality, making your developers more productive and your users happier. Our product portfolio includes the Apryse developer suite with server, mobile, and web SDKs, iText’s PDF SDK, and low-code integrations. Xodo and eversign cover Small-Mid-sized businesses.
Why Work With Us
Here at Apryse, we live by four core values — Win Together, Always Learning, Quality First, and Strength in our Differences. Brought together with a common goal, every team member is a crucial piece of the puzzle, and our collective success is a direct outcome of the dedication and passion of our people.
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Apryse Offices
Remote Workspace
Employees work remotely.
Like our customers, we believe that talent transcends borders. This is why we are a remote first company with offices around the globe. Employees near an office can come in as often or as little as they like.
