Top IT Jobs in Buffalo, NY

Maintains and manages servers, network infrastructure, and IT systems; plans and supports infrastructure solutions; troubleshoots system and network issues; performs backups and disaster recovery; manages firewalls, antivirus, user accounts, permissions, and access controls; documents policies and procedures; and collaborates with IT teams and stakeholders.

Engineers and operates corporate IT security across identity, devices, endpoints, SaaS, internal networks, and workforce AI tools. Responsibilities include access hardening, device trust, lifecycle automation, SaaS security posture, detection engineering, incident command, audit evidence, and AI guardrails. The role is primarily hands-on and partners with Security, IT, Legal, Compliance, and business leaders to investigate incidents, remediate risks, and improve corporate security controls.

Provide day-to-day IT support for US employees, manage onboarding and offboarding, administer Mac devices through MDM, and manage identity and access in Okta and Google Workspace or M365. Maintain device inventory, write knowledge-base content, and build AI-powered automations to reduce repetitive support work. Escalate complex or security-related issues while collaborating with the Israel-based IT team.

Own end-to-end IT operations for a globally distributed workforce, including cross-platform support, MDM administration, patch management, endpoint security, SaaS and identity access, onboarding and offboarding, automation, asset inventory, procurement, and cloud/IaC collaboration. The role requires strong macOS, Windows, and Linux expertise, participation in weekend on-call rotation, and experience improving secure, scalable IT systems in a remote environment.

Secure and scale internal IT infrastructure by administering Google Workspace, identity and SSO systems, endpoint management, AWS IAM, VPN access, secrets management, and Infrastructure as Code. The role develops security policies, enforces CMMC and NIST frameworks, conducts vulnerability assessments, investigates incidents, and supports compliance audits across macOS, Linux, and Windows environments.

Leads planning, transition, delivery, and operational oversight for a portfolio of federal IT applications and services. Manages schedules, backlogs, risks, dependencies, stakeholder relationships, technical teams, projects, incidents, and change requests. Drives service improvements, evaluates technology and operational approaches, and briefs leadership on performance and priorities. Requires extensive federal IT program or application portfolio management experience, Agile and DevSecOps expertise, PMP certification, U.S. citizenship, and eligibility for a CBP background investigation.

Provides Level 2 technical support and serves as an escalation point for Tier 1 issues. Troubleshoots Windows endpoints, Microsoft 365, networking, servers, and Active Directory/Entra ID environments. Performs light systems administration, maintenance, updates, and hardware/software repairs. Documents solutions, improves support processes, prioritizes requests, and mentors junior technicians while collaborating with technical and nontechnical stakeholders on-site.

Leads high-severity incident response for critical healthcare IT systems, coordinating technical teams, vendors, stakeholders, and executives through triage, escalation, resolution, and root cause analysis. Maintains ServiceNow documentation, supports incident, problem, and change management, analyzes trends, improves operational resiliency, mentors staff, and participates in 24/7 on-call coverage. The role is remote, includes irregular hours, and requires travel up to 25%.

Leads high-severity incident response for a healthcare IT environment, coordinating technical teams, stakeholders, vendors, and executives through resolution. Manages incident, problem, change, triage, root-cause analysis, documentation, SLA adherence, and process improvement using ServiceNow. Supports critical EHR, clinical, financial, and imaging systems, mentors team members, participates in on-call coverage, and works irregular overnight shifts. The role is remote, requires up to 25% travel, and requires obtaining Public Trust Level 5.

Own Tekmetric’s IT function, including systems, endpoints, identity, SaaS, office infrastructure, support, and security. Lead a small team, establish technical direction, automate workflows, manage SSO and device platforms, partner on security operations, support office technology, build scalable controls, and manage the IT budget. The role is hands-on and requires strong technical contribution across automation, infrastructure administration, incident response, and identity management.

Leads the architecture, roadmap, and delivery of AI/ML and LLM solutions for defense and intelligence missions. Develops projects from proof of concept through production, supports customer demonstrations, collaborates on bids and proposals, and guides multidisciplinary teams. The role requires cloud-native and distributed-systems expertise, stakeholder engagement, innovation, and experience with edge AI, autonomous systems, intelligence analysis, logistics, or readiness programs. Remote work is available with up to 25% travel and occasional on-site requirements.

Oversee internal IT infrastructure, cybersecurity operations, incident response, cloud systems, identity and access management, employee IT support, and technology vendors. Administer Microsoft 365, Azure, networking, firewalls, endpoints, backups, and SSO. Lead security assessments, vendor selection and negotiations, insurance compliance, documentation, infrastructure initiatives, and risk communication to leadership.

Own and improve IT automation across onboarding, offboarding, device logistics, identity, and business workflows. Manage Workato recipes, connections, monitoring, alerts, and failure response while building Okta, Jira, and Rovo workflows. Establish IT-as-code practices using Terraform, CI/CD, Python, Bash, and Linux. Partner with Security Operations and Business Applications, maintain at least 99% flow reliability, document runbooks, investigate root causes, and report reliability metrics to leadership.

Designs, develops, and supports scalable Java microservices using Spring Boot and Google Cloud. Responsibilities include SQL and data pipeline development, CI/CD automation with Jenkins, infrastructure as code using Terraform, unit testing, code reviews, production incident resolution, root-cause analysis, agile execution, and mentoring engineering teams.

Administer Federal Okta, Slack, and Google Workspace environments; manage identity lifecycle, permissions, SSO integrations, shared drives, and secure communication channels. Provide remote front-line support, troubleshoot access and software issues, and document procedures. Support commercial IT operations, align Federal and commercial workflows, conduct access audits, and assist with security investigations and compliance audits.

Manages end-user IT operations, service management, endpoint and asset administration, onboarding and offboarding, vendor relationships, security support, SOC 2 governance, risk management, and business continuity activities. The role serves as a technology escalation point, improves service processes and documentation, tracks operational and compliance metrics, coordinates audit evidence, and partners with internal teams and external vendors in a remote-first SaaS environment.

Leads internal IT operations for a distributed workforce, including help desk services, Microsoft 365 administration, identity and access management, endpoint lifecycle, vendors, licensing, business continuity, security operations, compliance controls, and technology projects. Manages a small team and supports secure AI and internal platform adoption. The role owns IT budgets, documentation, infrastructure practices, and controls aligned with ISO 27001, SOC 2, HIPAA, and GDPR.

Supports the Indian Health Service EHR modernization program by mapping legacy reports to new Oracle Health functionality, explaining reporting and analytics capabilities, documenting workflows, supporting data governance, and gathering requirements. Serves as a healthcare IT subject matter expert coordinating with stakeholders, vendors, and implementation teams. Requires extensive healthcare reporting and analytics experience, Oracle Health EHR knowledge, complex project management experience, Public Trust Level 5 eligibility, and travel up to 25%.

Lead IT Operations and IT Engineering for enterprise identity, endpoint management, network infrastructure, collaboration tooling, and end-user services. Set strategy, SLAs, roadmaps, and metrics; hire and develop a high-performing team; partner closely with Security, Finance, People, and Legal; drive AI-native automation and productivity tooling; own vendor relationships, budget planning, and major incident escalation and migrations.

Leads IT business process analysis, improvement, and automation for a federal risk management and administration office. Designs and maintains SharePoint and Microsoft Power Platform solutions, including Power Apps, Power Automate, and Power BI dashboards. Supports risk, audit, policy, compliance, and records management activities; prepares status reports, meeting minutes, and written communications. Applies Agile and Waterfall methods, evaluates AI productivity tools, and coordinates cross-functional automation initiatives.

Develop and govern federal IT policies, directives, SOPs, and guidance for a CIO organization. The role manages a 40-plus-document policy inventory, coordinates reviews and updates, identifies policy gaps, ensures alignment with federal statutes and NIST standards, translates technical and cyber risk into strategic recommendations, and briefs executives. The planner also manages policy lifecycles, stakeholder collaboration, document dependencies, and five-year review requirements.

Leads the architecture, deployment, configuration, and optimization of enterprise Palo Alto Networks firewall environments. Designs security policies, NAT, threat prevention, Panorama management, Zero Trust segmentation, and migration strategies. Performs advanced troubleshooting and packet analysis, creates technical documentation, advises leadership, collaborates across engineering teams, and mentors junior staff. Requires extensive network security engineering and Palo Alto expertise, along with an active Secret clearance.

Supports People Operations and IT logistics for a remote company, including equipment shipping and tracking, onboarding and offboarding coordination, HRIS and ATS data maintenance, documentation, timecard and I-9 support, and general administrative projects.

Supports company IT and security operations in a fully remote environment. Responsibilities include helpdesk and endpoint support, authentication and access management, security and compliance automation, disaster recovery, vendor management, system migrations, security tooling, and cross-functional technical project planning. The role also helps maintain audit-ready processes and supports AWS security, identity providers, compliance platforms, scripting, and remote security tools.

Designs and delivers complex technical training for ERP and technology solutions. Develops customized training materials, evaluates user outcomes, identifies learning needs and content gaps, and collaborates with cross-functional stakeholders to improve training resources. Reports program effectiveness to business leaders, supports curriculum documentation, guides less experienced team members, and serves as a technical resource during the company’s ERP transformation.