Top Customer Success Jobs in Buffalo, NY

The Client Success Manager will manage 30-60 healthcare accounts, overseeing onboarding, ongoing account management, and identifying growth opportunities. Responsibilities include maintaining communication, tracking performance metrics, and preparing reports.

The role requires a proactive Client Success & Underwriting Specialist to support clients during the underwriting process, ensuring clear communication, managing information submissions, and enhancing client experiences while coordinating with insurance carriers and coaches.

The Vice President of Client Success at LawRank will lead the client success organization, ensure high client retention, develop revenue growth strategies, and establish a robust operating model while interacting with senior management and providing a strategic vision for client engagement.

The Senior Technical Account Manager oversees customer relationships, driving engagement, onboarding, AI enablement, and business outcomes using ClickUp's platform.

The Customer Success Manager will drive customer engagement and satisfaction, create strategic plans, and foster partnerships to maximize Guidewire's value for clients.

Manage a book of nonprofit customers to drive adoption, retention, renewals, and upsell. Proactively communicate, document engagements, oversee onboarding, analyze usage, execute renewal strategies, and collaborate cross-functionally to improve processes and customer outcomes.

The Strategic Customer Success Manager at Maze will manage high-value accounts, drive customer adoption, provide strategic guidance, conduct business reviews, and collaborate across teams to ensure customer success and retention.

As a Customer Success Manager, you will oversee significant mid-market accounts, managing client relationships, driving retention, and maximizing growth through upselling and advocacy while collaborating with cross-functional teams.

As a Customer Success Manager, you will manage relationships with restaurant partners, drive product adoption, enhance retention, and facilitate onboarding. You'll collaborate with cross-functional teams to support customer growth and analyze performance metrics to identify improvement opportunities.

The Customer Success Specialist ensures the success and satisfaction of Wildix partners through support, relationship building, and account management while identifying growth opportunities.

As a Client Success Manager, you will manage relationships with retailer clients, create success plans, monitor feature usage, provide recommendations, and collaborate with cross-functional teams to drive client satisfaction and value.

The role involves onboarding new customers, educating them about Wisetack's benefits, and managing merchant relationships to drive successful activation and growth.

Lead the Customer Success team by driving onboarding, engagement, and retention strategies, while managing high-value accounts and collaborating with product and sales.

Lead client engagement initiatives, guide participants in transformational programs, and develop long-term relationships to ensure client success.

Lead a team of CSMs for Vanta's largest customers, focusing on retention, strategic ownership, data-driven outcomes, and GRC expertise. Collaborate cross-functionally and model leadership in ambiguity.

The Customer Success Manager will manage customer relationships, drive renewals and expansions, engage with stakeholders, and ensure customer goals align with product value, while maintaining high retention rates.

The Customer Success Manager will manage client relationships from onboarding to ongoing support, ensuring satisfaction and timely delivery of projects.

The Client Success Coordinator manages client accounts, ensures smooth onboarding, analyzes performance, and collaborates with teams to enhance client success.

Manage post-sales client relationships, focusing on adoption and satisfaction while leading a small team. Analyze data for strategic insights and foster cross-functional collaboration.

As a Customer Success Open Authorization API Engineer, you'll design and implement API integrations, engage with customers, and deliver enablement sessions to enhance their capability in using the Veza platform.

Manage a portfolio of strategic accounts, executing success plans to enhance customer outcomes and ensure alignment with solutions. Collaborate with cross-functional teams to support revenue growth and retention, while mentoring Customer Success Managers.

The Vice President of Customer Success at CaptivateIQ will lead the customer success organization, focusing on renewals, expansions, and driving sustainable customer value across varied segments. This builder and coach will transform the CS team and implement systems to scale operations effectively, enhancing customer engagement and satisfaction through a consultative approach.

Manage customer adoption lifecycle, lead technical value-selling, drive delivery management, and consult on API architecture to ensure customer success.

The Senior Director of Customer Success at Limber Health will manage large client accounts, drive growth through upselling, and lead a team focused on client satisfaction and success.

Lead strategic customer relationships for enterprise healthcare accounts: onboard, drive adoption, ensure retention and expansion, manage renewals and negotiations, deliver technical guidance on integrations and reporting, and funnel customer feedback into product and cross-functional teams.