Top Senior Operations Jobs in Buffalo, NY

Lead Revenue Operations, owning CRM architecture, data infrastructure, forecasting, reporting, compensation and territory design, and oversight of Deal Desk and Enablement. Drive GTM alignment, implement revenue technology and AI-powered automation, and support PLG and enterprise motions to scale ARR and operational efficiency.

The Business Operations Lead role involves coordinating projects, analyzing data, and developing strategies to enhance business operations at Atticus, a platform supporting those in crisis.

Lead sales operations for Regional Mid‑Market, Mid‑Market, and Enterprise segments by building scalable processes, ensuring data integrity, and delivering accurate reporting (Salesforce, Sigma, Hex). Drive territory and account modeling, system integration, KPI frameworks, and cross-functional initiatives. Partner with leadership to prioritize projects, provide stakeholder updates, and implement training and documentation to scale growth and operational excellence.

Own the Lead-to-Go-Live operational architecture for Retail, optimizing sales funnel conversion and onboarding throughput. Partner cross-functionally to manage Salesforce and Taskray systems, build lifecycle dashboards and capacity models, run AI-enabled experiments, govern Sales-to-Onboarding handoffs, and scale playbooks to improve Productivity Per Rep and accelerate revenue recognition.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

The Senior Revenue Operations Manager designs and optimizes the revenue engine across Sales, Marketing, and Product, focusing on strategic growth and efficiency. This role involves data-driven decision-making, improving operational workflows, and leading cross-functional initiatives.

Own and improve Delivery operations workflows connecting customer demand to capacity planning, cost visibility, reporting, and execution. Lead Jira infrastructure, staffing and cost models, build dashboards and decision-useful materials, partner cross-functionally, and drive automation and AI to simplify recurring work. Maintain operating cadences and support strategic planning; travel up to 10%.

Lead and oversee all Bermuda operations for Coinbase, including outsourced vendors, regulatory and banking interactions, operational resilience, incident response, SLA and supervision frameworks, and first-line defense activities like launch assessments, audits, and regulatory examinations.

As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.

The Senior Registrar Operations Lead ensures operational excellence in Domains by managing escalations, compliance issues, and technical operations across departments, streamlining workflows and enhancing customer experiences.

The Manager II Sales Operations will streamline customer experiences for the Enterprise sales team, lead a team of coordinators and analysts, and enhance overall sales processes in collaboration with various departments, focusing on revenue growth.

Lead AI-first revenue operations by building and shipping AI-powered workflows, evaluating/deploying AI-native tools, owning core revenue workflows, performing data-driven analysis, and driving cross-functional RevOps initiatives to scale provider and health systems GTM motions.

Lead data-driven provider quality initiatives across the provider network: analyze large datasets, identify gaps and opportunities, design and execute cross-functional programs (note quality, provider reviews, AI documentation), and measure outcomes to improve core metrics.

Lead revenue operations by administering and optimizing HubSpot, managing GTM integrations, building dashboards and forecasts, defining KPIs, improving processes and data governance, supporting planning and territory/quota administration, and driving automation and AI-enabled productivity improvements across sales and marketing.

This role enhances project management across technology teams, ensuring effective coordination and delivery of initiatives related to Product & Pricing and Quote-to-Cash processes.

Support transportation and logistics operations by handling clerical tasks, managing backhaul functions, answering driver and warehouse inquiries, preparing paperwork, maintaining reports (attendance, DVIRs, backhaul, temps), investigating damages/shorts, and cross-training to provide operational backup.

The Manager of Billing Support Operations oversees a global team, ensuring system stability and leading efforts in incident management, while transforming support models through automation and AI integration.

Lead North America support operations: manage daily queue and coverage, own escalations to resolution, use automation/AI to reduce volume, track KPIs and reporting, run quality reviews and coaching, develop the team, and partner with Product, Engineering, and leadership on recurring issues and compliance.

Lead end-to-end post-trade clearing for Coinbase Derivatives Exchange, managing clearing, settlement, margining, reconciliation, incident escalation, external relationships, regulatory filings, and building a scalable clearing operations team.

The Operations Core Project Lead Analyst will manage project execution, ensure governance, track documentation, and facilitate stakeholder communication for regulatory change initiatives.

Lead Support strategy and operations: provide data-driven insights, build 0-to-1 programs, own lifecycle intelligence, drive AI/automation adoption, plan capacity and budgets, create unified performance dashboards, and represent Support cross-functionally to execute OKRs and improve customer experience.

Lead and optimize day-to-day business operations, drive process improvements, manage projects and budgets, analyze data for strategic decisions, collaborate cross-functionally, support hiring and talent development, ensure regulatory compliance, and provide on-call/after-hours support as needed.

Lead end-to-end payments and risk operations for an embedded fintech platform: merchant onboarding, underwriting, transaction monitoring, disputes, and loss management. Build reporting, data pipelines, and dashboards; move from manual processes to AI-assisted decisioning; own Stripe and partner relationships; maintain compliance and controls; present metrics to leadership; and hire and scale a lean operations team.

As Manager of Channel Operations, you'll strategize and oversee processes to grow partner revenue, refining KPIs and insights while collaborating with leadership across teams.

The Revenue Operations Manager will bridge Marketing, Sales, and Alliances, manage operational processes and tools, track performance metrics, and support revenue acceleration initiatives to achieve $100M revenue goal.