Top Tech Jobs & Startup Jobs in Baltimore, MD

Provides Level 1 technical support for hardware, software, network connectivity, printers, peripherals, user access, and account issues. Documents and tracks incidents in ServiceNow, performs software installations and updates, maintains IT asset records, escalates complex problems, contributes to knowledge articles, and supports mission-critical operations. Requires weekday and weekend coverage, DoD 8570 IAT Level I certification, and an active TS/SCI clearance with polygraph.

Lead revenue generation for Squark AI by building enterprise pipeline, selling AI software and related agency services, closing complex B2B deals, and shaping repeatable go-to-market strategy. The role owns prospecting through close, executive relationship development, ROI-based business cases, pricing, negotiations, forecasting, CRM discipline, and cross-functional collaboration with product, marketing, analytics, and delivery teams.

Manages customer relationships, satisfaction, renewals, training, product adoption, and account growth for Alertus solutions. The role coordinates with internal teams, gathers product feedback, supports feature development, creates client presentations and training programs, and cultivates expansion and referral opportunities. Frequent customer-site travel is required, along with strong communication, organization, project execution, and CRM skills.

Develop and maintain scientific research data applications for the USDA National Agricultural Library. Responsibilities include microservices development, REST API design, SaaS configuration, ETL and data migration, QA, automated and UI testing, production deployment, repository analytics, GIS applications, accessibility compliance, troubleshooting, and Agile collaboration within Linux and open-source environments.

Supports monthly close, journal entry review and posting, work papers, account reconciliations, financial statement review, variance analysis, cash accounting, bank reconciliations, wires, receipts, and compliance with accounting policies. The role requires at least two years of related experience or equivalent education, proficiency with Microsoft Office, and experience using a general ledger system.

Leads East Region operations across the U.S. and Canada, overseeing managers and professionals responsible for water and sewer infrastructure monitoring projects. Owns regional revenue, forecasting, margins, profitability, safety, quality, delivery, customer satisfaction, and employee engagement. Provides strategic direction, coaching, performance accountability, and continuous-improvement leadership while partnering with Sales. Requires oversight of multi-site operations, project pricing, regulatory compliance, customer relationships, and operational standards.

Manages service delivery and fulfillment operations, master scheduling, fleet maintenance, purchasing, budgets, staffing, safety, quality assurance, and client coordination. Oversees field supervisors, production managers, fleet personnel, and operational systems while supporting sales and project teams. Maintains service standards, approves payroll and expenses, manages post-sale quality programs, supports recruiting and employee development, and ensures compliance with company policies, safety requirements, and professional image standards.

Leads sales and marketing strategy for a senior living community, driving occupancy, sales performance, lead conversion, and referral growth. Builds relationships with prospective residents, families, healthcare providers, and community partners; manages Salesforce pipelines and performance metrics; oversees digital, print, and event marketing; and mentors sales staff. Partners with leadership on pricing, promotions, competitive positioning, and community goals.

Leads clinic sales operations by converting qualified leads, closing treatment-package sales, managing the sales cycle, analyzing revenue and conversion KPIs, and driving client retention. Coaches and develops a team of two to five employees, delivers personalized consultations, promotes financing options, builds client relationships, and supports clinic operations, scheduling, referrals, and customer concerns.

Monitors program performance, budgets, forecasts, schedules, costs, and financial controls for government contracts. Supports project managers with financial analysis, contract accounting, billing, variance analysis, risk analysis, reporting, and compliance with GAAP, FAR, CAS, and contract requirements. Collaborates with cross-functional teams and stakeholders to identify risks, implement corrective actions, and support program decision-making.