Top Tech Jobs & Startup Jobs in Baltimore, MD

Provides inbound contact-center support for clients with fraud-related requests across calls, chats, and email. Resolves problems, maintains accounts, records interaction data, recommends solutions, escalates risk-related issues, and explains resolutions accurately. The role requires multitasking across systems, regulatory compliance, adaptability, strong communication, conflict management, and reliable attendance for a second-shift schedule including weekends or holidays.

Provides onsite cybersecurity engineering and professional services for enterprise endpoint security systems. Responsibilities include deploying, integrating, configuring, tuning, monitoring, troubleshooting, and sustaining Trellix EDR technologies. The consultant develops technical plans, engineering artifacts, test plans, SOPs, and playbooks; supports certification and authorization activities; analyzes incidents and operational data; resolves technical issues; and advises customers and stakeholders on cyber defense solutions.

Owns SEO and answer engine optimization across multiple ecommerce brands. Responsibilities include technical SEO, keyword research, product and content optimization, structured data, site migrations, AI search visibility, KPI reporting, and cross-functional collaboration. The role manages organic traffic, rankings, citations, site health, conversions, and revenue across tattoo, permanent makeup, and body jewelry websites.

Participate in a 9–12-month management training program covering warehouse operations, sales, finance, safety, supply chain, and human resources. Trainees receive hands-on branch experience, mentorship, and leadership development while preparing for Assistant Branch Manager, Branch Manager, or Operations Manager roles. The position requires strong leadership, communication, teamwork, organization, strategic thinking, and willingness to relocate for training and advancement.

Manages commercial sales across Delaware, Maryland, Northern Virginia, and DC by developing dealer, direct-account, and end-user relationships. Leads dealer sales-force training, territory planning, forecasting, account development, product demonstrations, competitive displacement, and sales pipeline management. Resolves customer and equipment issues, conducts business reviews and field tests, coordinates with national account teams, and travels throughout the region to achieve sales goals.

Manage billing, payments, customer accounts, bank reconciliations, receipts, check deposits, sales tax processing, and credit management. Support sales with payment solutions, provide accounting backup, and analyze financial data to generate business insights. The role requires attention to detail, organization, communication, reliability, and proficiency with Microsoft applications.

Develops and maintains resource-loaded schedules for engineering and operational programs. Responsibilities include integrating project schedules into master schedules, managing schedule configuration and version control, supporting schedule software processes, coordinating milestones and interdependencies, facilitating meetings, and advising on resource and schedule constraints. The role requires extensive scheduling experience, technical or business education, MS Project or Primavera expertise, AACE or PSP certification, and TS/SCI clearance with a full-scope polygraph.

Coordinates business development and marketing activities for the Intellectual Property and Technology practice, including pitches, RFPs, legal directory submissions, client events, research, reporting, content development, budgets, and onboarding. The role requires strong writing, editing, organization, project coordination, deadline management, and collaboration with attorneys and business professionals. It supports patent litigation-related business development and uses litigation research, CRM, and marketing technology platforms.

Administer and maintain large-scale Oracle 19c environments on physical servers and Exadata systems. Responsibilities include installation, configuration, patching, performance tuning, RAC management, STIG-based security hardening, backup and disaster recovery using RMAN and Data Guard, and legacy schema preparation for cloud migration.

Maintains the firm’s litigation docket by reviewing requests, calculating critical dates and deadlines, researching procedural rules, updating docket entries, and generating reports. Provides quality control, docketing guidance, and support to attorneys, paralegals, and staff while maintaining confidentiality. Requires strong knowledge of federal, state, and local civil procedure, litigation docketing software experience, analytical skills, and the ability to work independently in a hybrid environment.