Top Operations Jobs in Baltimore, MD

As a Support Specialist, you will ensure technical delivery and operational resilience across digital platforms, support user testing, and leverage AI tools for efficiency.

Supervise hauling operations, overseeing drivers and helpers across commercial, residential, roll-off, and container services. Deliver safety, customer service, route efficiency, and budget goals. Coach and develop staff, coordinate maintenance, resolve service issues, and implement operational improvements to meet productivity and compliance standards.

The Vice President of Customer Operations leads strategic initiatives to enhance customer care and operational performance through digital transformation and cross-functional collaboration.

As Manager of Channel Operations, you'll strategize and oversee processes to grow partner revenue, refining KPIs and insights while collaborating with leadership across teams.

Execute data and document onboarding, process AI-assisted workflows within SLAs, review AI outputs for quality, refine operational procedures, collaborate with customer-facing teams, and serve as an operational contact for internal and external stakeholders.

Manage and scale operational infrastructure for Global Partnerships and Global Sales. Own deal lifecycle processes, forecasting, reporting, and finance/legal/HR coordination. Build dashboards, enforce data quality, and create standardized playbooks to enable sellers to focus on revenue generation.

Manage billing and payment workflows, build client itineraries, and provide operational support to ensure smooth client experiences in travel logistics.

The Trading Operations Specialist manages trading operations, monitors accounts, collaborates with teams, and resolves trading issues while providing operational efficiency.

Build and scale the revenue operations backbone by ensuring data integrity across Salesforce and BI tools, delivering standardized revenue reporting and insights, managing deal desk processes, documenting sales SOPs, driving automation and AI-enabled workflows, and leading cross-functional projects to improve accuracy, efficiency, and scalability for direct and partner-led retail media revenue streams.

Lead strategy and operating model for bookkeeping, payroll, and tax services. Drive automation and AI adoption, establish scalable workflows and KPIs, grow and mentor a 25+ person team, and partner cross-functionally to align product, fintech, and go-to-market for seamless, compliant financial service delivery.

Set vision and multi-year roadmap for Foundation and Network operational processes. Design, integrate, and continuously improve cross-functional processes and enabling systems; partner with senior leaders and IT to ensure alignment and adoption; lead change management, training, and governance; monitor process performance and drive data-informed improvements to increase efficiency, scalability, and effectiveness.

Lead programs to optimize Sales, Sales Development, and Channel Partnership processes. Manage tools, automate workflows, ensure data integrity, build dashboards, analyze customer behavior, identify at-risk accounts, and execute scalable processes to drive revenue and customer health.

Manage day-to-day operations for school staffing: schedule assignments, communicate with school administrators and temporary staff, resolve issues, drive engagement and retention, support product improvements, handle high-volume multi-channel communications, process claims, conduct outbound calls, and provide internal administrative support to meet service and satisfaction goals.

The Operations Support Compliance Auditor evaluates and audits compliance and operational tasks across store locations, requires strong communication and analytical skills, and involves extensive travel.

The Operations Analyst will manage processes within Addepar, onboard clients, generate reports, analyze investment data, and troubleshoot operational issues.

The Vice President of Operations leads community operations, ensuring financial goals and performance objectives are met across multiple locations. Responsibilities include overseeing teams, managing client relationships, and conducting financial analyses to drive profitability.

The Senior Director of Operations leads national operations, ensuring service quality and compliance, while driving strategic growth and talent development across multiple states.

The Workflow Operations Manager will lead LLM Labeling and Workflow Operations, focusing on operational decision-making, data labeling, quality assurance, and automation opportunities to enhance Doppel's cybersecurity products and services.

Support GTM by owning pricing operations: translate pricing models into sellable structures, produce quotes and proposals, advise Sales and Customer Success on deal structure, streamline quote-to-cash, and manage cross-functional deadlines to drive scalable growth.

KIND is looking for passionate Associates to join their dynamic team in providing healthy snacking options. This role involves collaboration and making impactful contributions in a growth-oriented environment.

The VP of Operations will lead clinical operations, translating strategic goals into measurable actions, ensuring efficiency, quality, and financial performance across multi-site healthcare delivery, while developing leaders and fostering teamwork.

The Revenue Operations Manager will lead GTM technology infrastructure and Deal Operations, managing a team to enhance Salesforce implementations, optimize CPQ systems, and drive cross-functional collaboration to achieve revenue efficiency.

The Revenue Operations Manager will build and scale the RevOps function, optimize HubSpot, implement revenue processes, and provide data-driven insights.

As a Growth Operations Intern, you'll assist in user acquisition, onboarding, engagement, and retention strategies for an AI infrastructure platform, working with data to drive growth and improve user experience.

Lead GTM, Post-Sales, and Marketing operations: own forecasting, pipeline, reporting, planning, territory and quota design, compensation, systems governance (Salesforce, Clari), executive and board reporting, automation via AI, and mentor the reporting and insights team.