Top Operations Jobs in Baltimore, MD

Own revenue reporting, dashboards, CRM data quality, funnel analysis, revenue technology, and AI-powered workflow improvements. Analyze data using Salesforce or SQL, manage tools such as Outreach, Clay, and Gong, improve go-to-market processes, and deliver actionable insights to Sales, Marketing, Customer Success, and Finance leaders.

Support Web3 users and technical operations across Telegram, Discord, blockchain infrastructure, RPC services, and AI-powered support workflows. Triage node and synchronization issues, develop and troubleshoot Telegram Bots and Mini Apps, maintain knowledge-base content, coordinate urgent issue resolution, and document solutions. The role requires blockchain fundamentals, programming ability, technical troubleshooting, responsive communication, and five-day weekly availability.

Build and lead Apollo’s Partner Operations function within Revenue Operations. Own partner operating models, systems architecture, data quality, attribution, reporting, lifecycle instrumentation, deal registration, commercial operations, and revenue-share coordination. Translate partnership strategy into scalable processes and cross-functional requirements across Systems, Data, Finance, Legal, and Partnerships. Use analytics, automation, and AI to improve partner performance, operational efficiency, and revenue visibility.

Own quote-to-cash processes, Salesforce administration, automation, deal desk support, commissions support, reporting, dashboards, data hygiene, and process documentation. Provide rapid support and enablement to sales representatives, maintain accurate pipeline and ARR data, resolve discrepancies across systems, and help design scalable revenue operations processes for a growing B2B SaaS company.

Lead Expansion Revenue Operations by designing scalable sales processes, lead scoring, routing frameworks, funnel analytics, and AI-driven workflows. Partner with Sales, Finance, Product, and executive stakeholders to improve go-to-market decisions. Present insights to senior leaders, monitor production systems, and hire, coach, and develop a high-performing team.

Develop commercialization strategies for advanced chemistry and acquired manufacturing capabilities. Lead government, defense, grant, and commercial partnership proposals; analyze markets and customer opportunities; coordinate cross-functional integration initiatives; and build operating mechanisms that accelerate strategic execution. The role works across technical, manufacturing, commercial, financial, and operational teams to advance market entry, production, and revenue.

Leads Temporal’s global Field Operations organization across Sales, Technical Services, and Partners. Owns operating cadence, forecasting, pipeline visibility, territory and quota planning, capacity modeling, partner operations, TAM analysis, performance insights, reporting standards, and process automation. Manages regional and functional operations leaders, partners with executive stakeholders, and establishes AI-native practices across the field organization.

Oversee global delivery operations for a major enterprise account, leading Wellbeing Coordinators and contract Health Coaches. Manage staffing, scheduling, capacity, vendors, delivery standards, regional programming, quality, operational processes, and escalations. Partner with program, account, coaching operations, People, Legal, IT, and Security teams to ensure reliable execution across regions and time zones.

Leads multiple Operations Manager teams responsible for accurate, compliant, and timely money movement transactions. Translates organizational strategy into operational plans, manages performance metrics, mitigates risk, improves processes, and strengthens client experience. Partners with Product, Engineering, Data, Legal, Sales, and Customer Success leadership while developing managers, scaling transaction operations, driving automation, and leading organizational change in a regulated fintech environment.

The Director of Legal Operations will own Legal’s operating model, technology, AI strategy, budgeting, resourcing, vendor management, workflows, metrics, and change management. The role will modernize Legal through automation, secure AI deployment, standardized processes, knowledge management, demand management, and data-driven performance controls. This leader will partner with Engineering, Product, Security, Finance, and legal stakeholders to improve efficiency, manage risk, optimize costs, and enable attorneys to focus on strategic legal work.

Supports daily operational processes, materials management, workflow development, quality checks, vendor relationships, and audit documentation. Designs and improves processes, tracks issues and projects, develops user and system management protocols, and uses healthcare data analytics to drive operational improvements. The role also coordinates cross-functional work, prepares reporting and training resources, and presents operational matters to management.

Directs the company’s business systems, operations technology, automation standards, email deliverability, unified reporting, and AI enablement programs. Leads the Business Operations and AI Enablement teams, audits and improves Airtable and automation environments, manages vendors and IT helpdesk functions, partners with Engineering on data infrastructure, and drives cross-functional process improvements and technology adoption.

Owns the company’s business systems, automation standards, data layer, email deliverability, and AI enablement strategy. Leads Business Operations, including IT helpdesk, Airtable maintenance, vendor management, and process documentation. Audits and improves internal tools, reduces process inefficiencies, supports unified reporting across business systems, and manages cross-functional deployment of AI automations and agents.

Owns complex Deal Desk activities, including pricing, approvals, contract coordination, commercial risk assessment, and execution. Supports CPQ administration, workflow governance, forecasting, revenue planning, reporting, dashboards, data reconciliation, and data governance. Partners cross-functionally with Sales, Finance, Legal, Customer Success, and Operations to improve processes, systems, controls, and automation across the revenue lifecycle.

Own and improve the organization’s internal operating systems. Lead scorecard, OKR, and KPI implementation; translate strategy into measurable goals; develop operational frameworks and policies; optimize cross-functional processes; identify bottlenecks and risks; and manage the technology stack. The role requires hands-on strategic execution, documentation, training, communication, and organization-wide adoption in a distributed APAC-based team.

Leads strategic planning, operational execution, reporting, and infrastructure for Equip’s Care Operations function. Manages analysts and project managers, drives process improvement and change management, develops performance metrics and dashboards, and partners cross-functionally to scale care delivery and patient experience. The role translates organizational strategy into standardized, accountable systems while using SQL and operational analysis to identify trends and improve efficiency, compliance, and departmental performance.

Leads Commercial Strategy and Operations processes, including reporting, OKR management, forecasting, and planning. Translates business priorities into actionable plans, manages complex cross-functional initiatives, develops executive and Board materials, and provides data-driven insights to Commercial leaders. The role also improves processes, systems, and reporting while managing stakeholder communication, risks, dependencies, and implementation.

Own the GTM systems infrastructure and enablement operations, including Salesforce architecture, integrations, tool implementation, vendor relationships, support queues, onboarding, knowledge bases, and lead-to-cash process documentation. Resolve operational bottlenecks through process redesign, automation, and tooling changes while partnering with IT, Engineering, RevOps, and leadership on technical requirements and systems roadmaps.

Owns the systems, data, pricing, forecasting, deal desk, reporting, territory design, quota setting, commissions, and processes connecting Sales, Marketing, Finance, and Customer Success. Leads revenue technology, data quality, commercial analytics, and board reporting while building and developing the Revenue Operations team to create a predictable revenue engine.

Manages remote Central Operations quality support teams, ensuring queue turnaround times, backlog targets, training execution, performance accountability, and operational excellence. Oversees onboarding, coaching, escalated issue resolution, process documentation, root-cause analysis, continuous improvement, and cross-functional collaboration. Supports employee development and succession planning while maintaining compliance with HIPAA, applicable regulations, and labor policies.

The role involves scaling go-to-market operations by building tools, automations, and dashboards for sales and product teams, collaborating across functions to enhance revenue generation, and overseeing analytics and reporting to drive growth.

Own business operations priorities and cross-functional technical and security projects. Build project plans, coordinate stakeholders, manage timelines and dependencies, collect compliance evidence, improve processes, identify risks and blockers, and drive high-quality execution across People, IT, Finance, Security, and Operations.

Manage daily imaging operations, optimize workflow and capacity planning, maintain imaging equipment and DR processes, support and train staff, coordinate chain-of-custody/security, and represent the branch on DMS operations and implementation calls.

Support company expansion by managing licensing and compliance requirements, coordinating with state boards, tracking renewals, and preparing facility inspections. Act as an internal generalist across product, hardware, legal, policy, family care, and facilities. Help launch new facilities by coordinating vendors, monitoring construction, creating SOPs and operating documentation, and supporting regulatory readiness. The role requires strong writing, attention to detail, adaptability, reliable transportation, and willingness to travel.

Own and improve the legal function’s operations, technology, workflows, and automation. Manage Ironclad CLM workflows, matter management, e-billing, AI-assisted legal processes, outside counsel relationships, reporting, and performance metrics. Partner with Finance, IT, and business teams to scale legal processes, implement new tools, and improve operational efficiency across a rapidly growing global organization.