Top IT Jobs in Baltimore, MD

Administer and maintain a large-scale NGDE thin client and virtual desktop environment, ensuring availability, performance, and security. Monitor infrastructure health, manage consoles/licensing/routing, support backend components, apply patches and firmware, troubleshoot complex authentication and routing issues, and maintain SOPs and documentation while collaborating with network, cybersecurity, and virtualization teams.

Design, implement, and test mission-focused C/C++ and Objective-C software for constrained environments. Perform reverse engineering (ARM/firmware), low-level debugging, CI/CD builds via GitLab, and produce documentation to satisfy operational and integration requirements. Collaborate with stakeholders and follow formal test and release processes.

Engineer and maintain enterprise endpoint environments (Windows, macOS, Linux): build images, deploy updates and applications, manage GPOs/AD, ensure DISA STIG/WIM/SHB compliance, use PSADT/SCCM and scripting (PowerShell, Python, Bash), support VMware/VDI/Citrix virtualization, and produce technical documentation. Requires active TS/SCI and polygraph eligibility and DoD 8570 IAT-II certification.

Administer and maintain enterprise user profile management systems across physical, VDI, and cloud endpoints. Monitor performance, troubleshoot profile corruption/sync/authentication issues, perform migrations, apply patches and hardening, collaborate with endpoint, storage, and cybersecurity teams, and maintain documentation and SOPs to ensure secure, compliant, and reliable user profile delivery.

Lead editorial workflows for multiple online platforms, synchronize regional content contributors, ensure quality and timeliness, monitor site performance and analytics, support outreach campaigns, produce reporting, and collaborate with stakeholders to align content with program objectives and audience needs.

Design and guide secure, scalable enterprise and cloud architectures (DNS, Azure, AWS, on-prem). Lead cloud migrations, implement monitoring, integrate hybrid environments, present technical briefings, and mentor staff while ensuring security and performance for a mission-focused government client.

Lead and manage a remote US IT support team to deliver high-quality technical support. Oversee daily operations, SLAs, ticket triage, knowledge base, training, metrics reporting, and escalation for complex issues while coordinating cross-functional initiatives and adopting industry best practices to improve customer satisfaction.

Provide day-to-day IT support for a globally distributed AI company: triage help-desk tickets, provision and ship laptops, manage Google Workspace, enforce endpoint security and device compliance, run onboarding/offboarding, maintain SaaS seat/license management, support office networking/AV, write runbooks, and contribute to security, infrastructure, and automation projects as the first EMEA IT hire.

Support federal fusion-center style incident intake and analysis for system disruptions, compliance, and intrusion events under Regulation SCI. Provide subject-matter expertise in enterprise IT and network infrastructure, perform high-level systems analysis, and communicate findings to senior stakeholders.

Lead IT Operations and IT Engineering for enterprise identity, endpoint management, network infrastructure, collaboration tooling, and end-user services. Set strategy, SLAs, roadmaps, and metrics; hire and develop a high-performing team; partner closely with Security, Finance, People, and Legal; drive AI-native automation and productivity tooling; own vendor relationships, budget planning, and major incident escalation and migrations.

Serve as the primary US IT contact, providing first-line support, managing helpdesk tickets, configuring and imaging devices via Workspace ONE, handling onboarding/offboarding and device lifecycle, maintaining IT asset records, and coordinating office infrastructure with vendors to ensure secure, reliable workplace technology.

Lead a Service Desk team supporting external financial clients; manage daily support operations, escalations, SLAs, and client communications; partner with engineering on incidents and continuous improvement; provide hands-on technical leadership across monitoring, integration, and database tools.

Provide technical leadership as a Solutions Architect SME for federal health programs. Design and oversee AWS-based solutions, define success metrics, support proposal development, lead multi-disciplinary teams, coordinate SMEs, deliver technical presentations, and develop staffing and lifecycle cost estimates to support deployment and growth across federal agencies.

Lead Data QA for the Enterprise Data Warehouse: define QA strategy, design and execute source-to-target validations, CDC and ETL checks, data masking verification, build quality dashboards and automations, mentor QA analysts, manage defects and release readiness, and collaborate with Data Engineering, BI, Product, and stakeholders to ensure data is accurate, complete, and audit-ready.

Write, edit, and maintain policies, SOPs, technical orders, and ATO documentation for a Zero Trust program. Manage versions, handle sensitive/classified materials, create diagrams and visualizations, review compliance, and coordinate with stakeholders to ensure documentation meets DoW requirements.

Assist Technical Instructor with hands-on IT training and classroom facilitation, lead study groups, monitor and support learner performance, enter learner data in LMS/Salesforce/Canvas, enforce program policies, and help maintain training equipment and materials.

Lead global IT strategy, delivery, and support for supply chain planning and manufacturing systems. Partner with business leaders to define priorities, deliver end-to-end implementations, govern application standards, and apply data, automation, analytics, and AI to improve planning accuracy, manufacturing visibility, and operational decision-making. Build and manage a global IT team, oversee vendors and system integrators, and own operational health, risk mitigation, and executive communication.

Serve as the Product Owner for CMS programs, owning the Salesforce product roadmap, translating stakeholder needs into user stories, leading backlog grooming and sprint planning, coordinating cross-functional teams, supporting testing and UAT, managing documentation and technical processes, and driving adoption and continuous improvement while ensuring compliance with CMS requirements and program timelines.

Develop and execute IT channel growth strategies targeting national IT solution providers and resellers. Build partner-specific business plans, enablement content, and sales plays. Align national channel strategy with regional execution, support complex opportunities, monitor partner pipeline in CRM, lead partner reviews, represent the company at industry events, and drive measurable revenue growth.

Lead development and execution of IT channel growth strategies across national solution providers and resellers. Build partner business plans, enablement, and sales plays; align national strategy with regional teams; monitor partner pipeline in CRM; support complex opportunities, conduct business reviews, represent the company at industry events, and drive measurable revenue growth.

Lead enterprise-scale IdP architecture and engineering for DoD-scale authentication and federation. Define standards, implement ADFS/modern IdP platforms, design federation/trust models, oversee MFA/PKI/passwordless solutions, mentor teams, and drive Zero Trust identity modernization for millions of users.

Support design, integration, operation, and sustainment of enterprise Identity Provider services for DoD-scale authentication. Administer ADFS, configure federation trusts, implement SAML/OAuth/OIDC/WS-Fed and certificate-based solutions, support SSO/MFA/conditional access, troubleshoot tokens/certificates, onboard applications, document designs, and contribute to Zero Trust and identity modernization efforts.

Develop, sustain, and troubleshoot the GHOSTGEM software suite (including DINO). Implement, test, and integrate applications with COTS/GOTS/FOSS components; build scripts and services using Linux, Bash, Python, containerization, CI/CD, NoSQL databases, orchestration, messaging, and IaC tools.

Perform cloud cost analysis and optimization for CMS cloud products: collect and review billing data, produce financial reports and dashboards, train customers on cloud cost patterns and tools, manage master payer accounts, recommend savings (e.g., savings plans/reserved instances), and support FinOps adoption.

Lead design, implementation, and support of enterprise LAN/WAN/WLAN/SD-WAN, cloud, and data center networks. Serve as technical lead for complex infrastructure projects, provide Level 3/4 support, ensure security and compliance (CMMC/NIST/CIS/FIPS), mentor engineers, drive automation and standards, and participate in incident response and audits.