Senior Manager, Corporate IT

Reposted 2 Days Ago
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Hunt Valley, MD, USA
In-Office
160K-180K Annually
Senior level
Fintech • Software • Financial Services
The Role
Lead IT operations, teams, and vendor relationships; own service delivery, incident/change management, network and endpoint security, DR/BC planning, and full lifecycle IT project delivery. Act as business partner to translate firm needs into IT initiatives, enforce compliance and SLAs, and drive modernization and continuous improvement.
Summary Generated by Built In

SC&H is seeking a Senior Manager, Corporate Information Technology who will provide tactical support for the firm’s technology operations. Reporting to the CIO, the Senior Manager, Corporate IT will be responsible for day-to-day IT operations, project execution, vendor relationships, and team development. This individual will help drive accountability and assist in advancing our technology to ensure that the IT organization can support the firm as we continue to grow.

This position is located at our Headquarters in Hunt Valley, MD with the expectation of 4 days a week in office.

Key Responsibilities

Leadership & Team Development

  • Lead, mentor, and develop a team of IT professionals across SC&H’s three core IT disciplines: Infrastructure (including Helpdesk), Applications, and Security.
  • Drive a culture of accountability, continuous improvement, and high performance, where problems are solved proactively rather than reactively.
  • Own all supervisory functions including performance management, development planning, conflict resolution, and staffing decisions in partnership with the CIO.

IT Operations & Service Delivery

  • Ensure reliable, secure, and performant IT operations across SC&H's enterprise technology environment.
  • Oversee helpdesk and desktop support, holding the team to measurable SLAs and a high bar for end-user experience.
  • Direct system monitoring, patching, backups, and OS lifecycle management across all platforms.
  • Manage network infrastructure, firewall administration, and connectivity across SC&H's multi-site environment.
  • Own the IT service management platform and enforce consistent incident, change, and problem management processes.

Project & Program Management

  • Own full lifecycle delivery of IT projects, from scoping and resource planning through execution, stakeholder communication, and closeout.
  • Translate business needs from SC&H's practice lines into well-defined IT initiatives with clear timelines, owners, and success criteria.
  • Maintain a project portfolio and communicate status to the CIO and stakeholders proactively, without waiting to be asked.
  • Manage competing priorities across infrastructure modernization, cloud migration, compliance, and daily operations.

Business Partnership & Stakeholder Engagement

  • Foster strong working relationships across SC&H's service lines, supporting service line leaders in understanding IT capabilities and aligning technology initiatives to business priorities.
  • Communicate complex technology concepts clearly and confidently to nontechnical audiences.

Security, Compliance & Risk

  • Partner with the CIO and security leadership on SC&H's information security program, ensuring operational alignment with policy and audit requirements.
  • Drive infrastructure-level security practices including network segmentation, endpoint protection, MFA enforcement, and least privilege access controls.
  • Oversee disaster recovery and business continuity planning, including regular DR testing and tabletop exercises.

Vendor & Contract Management

  • Own vendor relationships and contract management for IT's portfolio of technology products and service agreements.
  • Manage renewal pipelines, SLA enforcement, and invoice oversight to maximize value and prevent unintended auto-renewals.
  • Review technology purchase requests for alignment with SC&H's architecture standards and IT strategy.

Qualifications

Required

  • 7+ years of progressive IT leadership experience, including direct management of technical staff.
  • Demonstrated track record of leading and delivering technology projects with clear business outcomes.
  • Experience in professional services, consulting, financial services, accounting, or a similar client-focused environment is strongly preferred.
  • Strong working knowledge of enterprise cloud platforms and modern endpoint management.
  • Proven ability to serve as a business partner to nontechnical stakeholders, translating requirements into roadmaps and communicating status without jargon.
  • Hands-on experience managing vendor relationships, contracts, and technology procurement.
  • Excellent communication and presentation skills; comfortable in a room with senior leaders and executives.
  • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.

Preferred

  • Experience managing or participating in ISO 27001, SOC 2, or similar compliance frameworks.
  • Familiarity with ITIL frameworks and formal change management methodologies.
  • Experience leading a cloud migration or major infrastructure modernization initiative.
  • Exposure to AI and automation platforms, with the curiosity and literacy to extend their use in a professional services context.
  • A demonstrated track record of building and developing high-performing IT teams, with the ability to assess talent, identify gaps, and make sound hiring decisions including, when the time is right, an internal IT project manager.
  • Executive presence and business acumen developed through years of operating at or near the leadership level in a professional services or similarly complex environment.

ABOUT SC&H 

SC&H is an employee-owned, global consulting and financial services firm – home to people who believe in the power of trusted personal relationships. Everyone here shares a passion for driving results, fueled by the genuine connections we forge. Our expert capabilities and exceptional service have shaped the firm’s longstanding reputation for excellence and impressive growth. But it’s the partnerships we build and the success we help deliver that make each day rewarding — for our colleagues, our clients, and our communities.

Recognized annually by Inc., Baltimore Business Journal, Accounting Today, and Inside Public Accounting as a “Best Place to Work,” SC&H is routinely named one of the fastest-growing firms for organic growth in the United States. Our success is powered by 13 diverse practices at the intersection of finance, technology, and accounting; 430+ professionals across offices in Maryland, Tysons Corner / Washington D.C., Philadelphia, Chicago, and India; and a client base ranging from emerging growth to world-renowned Fortune 500 companies. This is the place to build lasting professional relationships, grow your skills, and fulfill your potential. 

SC&H 

Make it Rewarding.

Salary & Benefits

The expected annual base salary for this position is $160,000-$180,000. Salary offers are made based on a variety of candidate specific factors such as candidate's skills, performance, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. 

As a 100% employee-owned firm, SC&H offers the unique benefit of real equity ownership for every colleague with at least 1 year of service. Watch your stake grow as your tenure increases and the firm achieves success. We also offer a comprehensive health plan with multiple options to suit your needs, at least 4 weeks of paid time off, 8 firm-paid holidays, 401k with employer match, and an annual firm trip for you and a guest to an all-inclusive tropical location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • 7+ years of progressive IT leadership experience, including direct management of technical staff.
  • Demonstrated track record of leading and delivering technology projects with clear business outcomes.
  • Experience in professional services, consulting, financial services, accounting, or a similar client-focused environment (strongly preferred).
  • Strong working knowledge of enterprise cloud platforms and modern endpoint management.
  • Proven ability to serve as a business partner to nontechnical stakeholders and translate requirements into roadmaps.
  • Hands-on experience managing vendor relationships, contracts, and technology procurement.
  • Excellent communication and presentation skills; comfortable engaging with senior leaders and executives.
  • Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent experience.
  • Experience managing or participating in ISO 27001, SOC 2, or similar compliance frameworks.
  • Familiarity with ITIL frameworks and formal change management methodologies.
  • Experience leading a cloud migration or major infrastructure modernization initiative.
  • Exposure to AI and automation platforms and ability to apply them in a professional services context.
  • Track record of building and developing high-performing IT teams and making hiring decisions.
  • Executive presence and business acumen developed through leadership experience in complex environments.
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The Company
HQ: Sparks Glencoe, MD
460 Employees
Year Founded: 1991

What We Do

SC&H is a national consulting and financial services firm driving your business, technology, and teams forward. From strategic advice that propels growth to insightful data that shapes your future, we’re humanizing the interactions that matter most to you. Since 1991, we've ditched transactional engagements for rewarding experiences that meet the needs of the middle-market, Fortune 500s, SMBs, and high-net-worth individuals we serve.

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