Top IT Jobs in Baltimore, MD

Provide Level II help desk support for managed services clients: resolve phone and ticketed issues, escalate and assist Level I, maintain KB and documentation, configure endpoints, troubleshoot networks, security, printers and mobile devices, and communicate SLA status.

Provide on-site help desk support: respond to user inquiries, log and resolve hardware/software/network issues, install and update software, assist with account/password resets, maintain IT asset inventory, document solutions and knowledge base articles, mentor junior staff, and escalate complex problems. Must follow security policies and report incidents.

The IT Field Support Specialist provides Tier 2 and 3 support for hardware and software, conducts site surveys, and manages installation projects.

Provide Tier 2 and 3 support for IT equipment, conduct site surveys, develop schedules, prepare documentation, configure devices, and train personnel.

As a Voice IT Field Support Specialist, you will provide technical support, install and maintain IT and voice systems, conduct site surveys, and ensure compliance. Responsibilities include configuring hardware, troubleshooting, and providing user training.

Provide technical support for voice, video, and communications systems in a 24x7 operations center environment. Schedule and operate VTC platforms (Teams, Cisco, Zoom, Polycom), monitor system health, troubleshoot incidents, coordinate escalations, document outages and follow SOPs, and support emergency response activities. Must hold an active TS/SCI clearance.

Design, build, test, and maintain Android apps using Kotlin (and Java when needed). Collaborate with product, design, backend, and QA teams; implement responsive UIs, integrate REST APIs and third-party SDKs, optimize performance, support Play Store deployments, and follow SDLC standards.

Lead Manhattan Active WM solution design and multi-site rollout, migrate legacy WMS/TMS/WES/WCS, define processes and standards, validate warehouse hardware and automation, manage integrations, testing, cutover, go-live stabilization, documentation, and mentor internal teams.

Perform hands-on application, API, and AWS cloud penetration testing and vulnerability assessments for CMM systems to support ATO packages. Validate NIST 800-53 controls, document findings and exploitation steps, produce SARs, and work with DevSecOps and engineering teams to remediate and retest issues. Support RMF Step 3, CI/CD security, container and cloud security testing, threat modeling, and security integration into Agile sprints.

Manage global accounting and financial planning IT projects and programs: lead cross-functional and vendor teams, prioritize requirements, create schedules, track risks and milestones, drive technical builds, integrations, testing, and delivery using Agile/Waterfall/hybrid methodologies.

Design, architect, deploy, and maintain cloud solutions with Azure; migrate on-prem systems to cloud; administer and secure Microsoft 365 services; automate with PowerShell and Terraform; perform risk assessments, troubleshooting, post-migration support, documentation, and cost optimization. Must hold TS/SCI with polygraph and work on-site.

Hunt and close net-new enterprise and mid-market US-headquartered clients with European operations for multi-country IT hardware procurement. Build pipeline via outbound prospecting, qualify opportunities, create proposals, manage CRM and forecasts, collaborate with regional teams and vendors, represent Presidio at events, and meet revenue and margin targets.

Sell IT staffing solutions into life sciences clients by developing new business, managing client relationships, creating account strategies, collaborating with recruiting teams, and providing market intelligence on talent and compensation. Focus areas include data engineering, cybersecurity, cloud, automation, and R&D IT to support regulated environments and accelerate project delivery.

Lead and govern global IT change management lifecycle: intake, risk-based assessment, approvals, execution, validation, post-change review, reporting, and continuous improvement. Coordinate across IT teams, vendors, MSPs, and regions to minimize service disruption, maintain audit-ready records, deliver training, and drive tooling and process automation opportunities to support high-availability and data center operations.

Lead and sustain large-scale HPC systems supporting NOAA/NWS forecasting. Manage scheduler/software stack (PBS Pro/Slurm), optimize performance and throughput, troubleshoot multi-node Linux clusters, develop scripts, and support 24/7 operations with occasional travel and on-call duties.

Perform risk-based IT security and compliance audits (policy, general controls, firewall) against FFIEC/GLBA and other guidelines; coordinate assessments, report findings, assist sales, and perform onsite testing with up to 25% travel.

The DoD SkillBridge Internship offers active-duty military members IT and cybersecurity training, certifications, and networking opportunities to prepare for civilian careers in IT.

Lead integration of technology into information systems, design data warehouse and BI capabilities, define data architecture and dictionaries, centralize disparate data, design dashboards, document system architecture, perform data quality and management, and provide solution engineering, pilots, and enablement for analytics and resource management.

Source and qualify leads on Upwork, respond to inbound inquiries, write tailored proposals, provide initial consultations and rough estimates, negotiate and upsell, and maintain clear communication between clients and technical teams.

Support design and oversight of IT control framework for SOX and internal audits. Test ITGCs/ITACs, lead process walkthroughs, create SOX documentation, conduct IT risk assessments, evaluate deficiencies and remediation, recommend automation, and liaise with internal and external auditors.

Responsible for IT support and administration for Commercial systems. Partners with business owners to ensure system performance, compliance, and operational excellence across various business functions.

Own and automate IT workflows and SaaS integrations (identity, collaboration, core business apps). Configure SSO and identity protocols, maintain DNS and email security, troubleshoot endpoints and apps, support SOC 2/SOX compliance, document standards, and partner cross-functionally to scale reliable, secure IT systems.

Lead the design and execution of Grafana's IT SOX program: scope, risk assessment, control design, testing, documentation, deficiency remediation, and external auditor coordination. Assess ITGCs and application controls across cloud/SaaS and ERP systems, leverage AI/automation, manage co-source partners, and report risks and remediation to senior leadership.

Lead multi-cloud modernization projects for federal customers: define scope, maintain schedules, coordinate cloud/DevOps/network/security/data teams, manage risks and documentation, and drive continuous improvement using standard PM methodologies and tools. Remote role with limited travel.

Drive B2B IT sales by prospecting, qualifying leads, delivering demos and presentations, responding to RFPs, building pipelines and partnerships, and closing deals for IT services (ServiceNow, application development, cloud, cybersecurity) across onshore/offshore/hybrid delivery models.