Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.
As a Senior IT Support Engineer on the IT Tooling team within IT Support & Services (ITSS), you'll own the technical architecture behind the automations that power IT operations at Coinbase. This team builds the self-service workflows, bots, and integrations that employees interact with daily, from ticket triage and access reviews to onboarding and offboarding. You'll drive architecture decisions across platforms like n8n, Airflow, Temporal, Jira, and Okta, partnering with regional IT teams across APAC, EMEA, and AMER to deliver high-impact automation at scale.
What you’ll do:
- Own the technical architecture of IT Tooling automations, driving design decisions on system structure, integration patterns, and platform standards across n8n, Airflow, Temporal, and Jira
- Lead the most complex automation projects end-to-end as technical DRI, from discovery and design through production delivery
- Partner with Security, Corporate Engineering, and IAM teams to resolve technical blockers and represent IT Tooling in cross-functional architecture discussions
- Build shared frameworks, reusable components, and architecture documentation that reduce single points of failure and raise the team's engineering bar
- Establish code review practices and engineering standards that elevate quality across the IT Tooling platform
Required skills and experience:
- 5+ years in IT engineering, automation, or systems engineering, with demonstrated ownership of architecture decisions and platform-level systems others build on top of
- Deep expertise building and maintaining complex automations with n8n, Airflow, Temporal, Jira Automation, or Workato, plus strong Git-based development workflows (branching, CI/CD, code review)
- Working knowledge of Okta, Slack API, and Google Workspace administration sufficient to design secure, scalable automation architecture
- Proven ability to operate independently in ambiguous environments, translating loosely scoped problems into production-ready technical specs and clear architecture decision records
- Experience mentoring peers and writing technical design documentation for both technical and non-technical audiences
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
- US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
Skills Required
- 5+ years in IT engineering, automation, or systems engineering with ownership of architecture decisions and platform-level systems
- Deep expertise building and maintaining complex automations with n8n, Airflow, Temporal, Jira Automation, or Workato
- Strong Git-based development workflows (branching, CI/CD, code review)
- Working knowledge of Okta, Slack API, and Google Workspace administration sufficient to design secure, scalable automation architecture
- Proven ability to operate independently in ambiguous environments and translate loosely scoped problems into production-ready technical specs and architecture decision records
- Experience mentoring peers and writing technical design documentation for technical and non-technical audiences
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and measurable workflow improvements
What the Team is Saying
_0.png)
_0.png)
Coinbase Compensation & Benefits Highlights
How does Coinbase ensure its pay and bonus plans are competitive?
Coinbase uses a market-driven, pay-for-performance approach to keep pay and bonus plans competitive. Coinbase regularly benchmarks roles against leading technology and fintech companies using external market data and reviews its compensation programs on a recurring basis to ensure salary, bonus, and equity remain aligned with the broader market and business goals. Annual bonus and equity programs are tied to both company results and individual impact, so when Coinbase and its people perform, total rewards reflect that performance.
Coinbase Insights
What We Do
Crypto creates economic freedom by ensuring that people can participate fairly in the economy, and Coinbase (NASDAQ: COIN) is on a mission to increase economic freedom for more than 1 billion people. We’re updating the century-old financial system by providing a trusted platform that makes it easy for people and institutions to engage with crypto assets, including trading, staking, safekeeping, spending, and fast, free global transfers. We also provide critical infrastructure for onchain activity and support builders who share our vision that onchain is the new online. And together with the crypto community, we advocate for responsible rules to make the benefits of crypto available around the world.
Why Work With Us
We have the opportunity to accelerate the pace of innovation in the world by building an open financial system. Our vision is to create more economic freedom in the world, to help people control their own wealth, start companies, have financial privacy, and participate in the global economy. And to get us there, we focus, build and move as a team.
Gallery
Coinbase Teams
Coinbase Offices
Remote Workspace
Employees work remotely.
Coinbase is remote-first, which enables us to innovate, build and move quickly. Our teams are able to work effectively from around the globe with time for in-person offsites and team meetups to enhance collaboration and connection.
.png)
