Top IT Jobs in Baltimore, MD

Provides Tier 1 and advanced help desk support for hardware, software, network connectivity, account access, peripherals, and user inquiries. Logs, tracks, documents, and resolves support tickets; escalates complex issues; installs and updates software; maintains IT asset records; contributes knowledge-base content; reports security incidents; and mentors less experienced technicians. The role is fully onsite in Annapolis Junction, Maryland and requires U.S. citizenship, IAT Level 1 certification within six months, and eligibility for TS/SCI with polygraph clearance.

Develop and maintain system management infrastructure software and services for high-performance computing systems in Linux environments. Automate tasks using Bash and Python, implement CI/CD workflows with GitLab CI, and use Git for source control. The role requires collaboration within Agile methodologies and may involve Ansible, containerization, secret management, identity and access management, datacenter infrastructure management, observability platforms, and Atlassian tools.

Develops secure software for high-performance computing systems, including authentication, authorization, access controls, and permissions. Automates Linux-based processes with Bash, Python, Rust, and Ansible; manages CI/CD workflows using GitLab; and supports Linux administration, Git version control, and Agile development practices. The role is onsite in Annapolis Junction, Maryland, requires U.S. citizenship and a TS/SCI clearance with polygraph, and involves no travel.

Leads advanced cybersecurity engineering initiatives, designing, prototyping, testing, deploying, and sustaining cyber capabilities. Performs vulnerability and threat analysis, security automation, systems engineering, technical research, and cyber mission planning across offensive and defensive environments. Develops architecture artifacts, prototypes, software, and operational tools while conducting trade studies and supporting R&D. Serves as a senior technical authority, mentors engineers, collaborates with program teams, and interfaces with executive stakeholders.

Instructor-led AI and machine learning training covering theory, data preprocessing, algorithms, model building, analytics, real-time projects, case studies, and practical business and IT applications. Participants use Python, TensorFlow, and Scikit-learn and receive certification upon successful completion.

Supports the IHS Electronic Health Records Modernization program by designing, integrating, installing, configuring, testing, and maintaining biomedical and end-user devices. Develops solutions for complex device engineering, infrastructure, security, backup, and redundancy challenges; maintains technical documentation; collaborates with cyber and implementation teams; and may lead or mentor others. The role is fully remote, requires Oracle Health experience, and may involve up to 25% travel.

Provides frontline help desk support by diagnosing and resolving hardware, software, network, account, and connectivity issues. Installs and configures systems, manages user accounts and permissions, documents solutions, maintains knowledge bases, monitors IT systems, supports technology projects, and escalates complex problems. The role also handles phone triage, follows security and compliance procedures, and delivers customer-focused assistance within service-level expectations.

Provides frontline IT help desk support by diagnosing and resolving hardware, software, network, account, VPN, printer, and endpoint issues. Installs and configures systems, manages user accounts and permissions, documents solutions, monitors IT systems, follows security procedures, and escalates complex problems. Supports upgrades, deployments, network expansions, and users through phone, email, and ticketing systems while meeting service-level expectations.

Leads the internal IT organization’s AI-first transformation, including systems strategy, AI tool deployment, platform uptime, governance, security coordination, helpdesk automation, budgeting, and cross-functional adoption. Owns IT roadmaps, prioritization processes, AI metrics, compliance frameworks, and teams of up to 30 contributors while partnering with security, infrastructure, legal, and other business functions.

Operate and improve IJM's Microsoft Azure environment: ensure availability, performance, security, monitoring, incident response, cost optimization, IaC deployments (Bicep/ARM/Terraform), automation with PowerShell/Azure CLI, governance (Azure Policy/RBAC), and collaborate across teams to maintain standardized, secure, and observable cloud platforms.

Facilitates IT demand intake, evaluation, prioritization, and portfolio governance. Develops business cases, dashboards, scoring frameworks, capacity views, and executive decision materials. Administers demand lifecycles and ServiceNow Strategic Portfolio Management workflows while coordinating compliance, risk, resource planning, and portfolio health activities. Partners with IT, business, PMO, project, and operational leaders to align initiatives with strategy, funding, capacity, and organizational priorities.

Supports IT SOX audits, IT general controls, system documentation, access governance, role and entitlement management, account cleanup, policy development, and remediation tracking. The role partners with IT, InfoSec, Internal Audit, and business stakeholders to strengthen least-privilege access, maintain system hygiene, and ensure compliance in a regulated environment.

Administer and optimize Databricks workspaces across development, test, and production environments. Manage clusters, jobs, workflows, security, governance, monitoring, backups, performance, and cost controls. Automate provisioning and policy enforcement using infrastructure as code, integrate CI/CD pipelines, troubleshoot platform issues, and provide Tier 2/3 support. Collaborate with data, analytics, security, and IT teams while documenting procedures, onboarding users, and promoting Databricks best practices.

Leads systems-of-systems architecture, integration, testing, deployment, and lifecycle engineering for Department of the Air Force Zero Trust gateway capabilities. Directs cross-functional engineering teams across networking, compute and storage, hardware, software, and cybersecurity. Owns technical strategy, requirements, risk mitigation, RMF and authorization activities, testing, fielding, and operational transition. Delivers technical briefings, decision papers, and roadmap recommendations to senior military and civilian stakeholders.

Analyzes financial and ERP data using statistical analysis, data mining, predictive modeling, and advanced algorithms. Supports Oracle financial shared services, data conversion, business continuity, disaster recovery, and contingency planning. Develops analytical outputs that improve agency KPIs and identifies trends and business opportunities. Requires collaboration with systems, network, hosting, and disaster recovery teams, plus participation in COOP exercises and Oracle environment upgrades.

Leads business process reengineering and modernization projects for Defense Logistics Agency initiatives. Responsibilities include process mapping, data modeling, requirements analysis, stakeholder interviews, change management, training, methodology development, performance measurement, and quality improvement. The specialist collaborates with process, product, development, and functional owners to define system requirements, user stories, business rules, and acceptance criteria while tracking project risks, issues, milestones, and deliverables.

Develops and maintains IT governance policies, procedures, standards, and controls aligned with ITIL, regulatory requirements, and business goals. Evaluates access, change, incident, and service management controls; monitors governance effectiveness; recommends process improvements; coordinates incident response and corrective actions; supports controlled change implementation; and leads major incident management processes while collaborating with technical teams, business stakeholders, and vendors.

Develop and maintain internal applications and AI agents using Microsoft Power Platform, APIs, databases, Copilot Studio, and Azure. Support Agile delivery, automated testing, enterprise integrations, conversational AI, intelligent automation, security and compliance standards, performance monitoring, documentation, and cross-functional solution design. The role is remote with occasional travel and offers foundational development experience.

Leads global IT internal audits, SOX testing, control assessments, audit reporting, remediation tracking, and co-sourced team management. Evaluates ITGCs, application controls, ERP, cloud, cybersecurity, data governance, OT/ICS, third-party risks, and digital transformation initiatives. Develops audit methodologies, supports risk assessment and audit planning, reviews SOC 1 reports, and presents findings to senior leadership and external auditors.

Leads national IT and non-clinical recruiting operations, manages and develops recruiters, establishes KPIs, monitors production, improves staffing processes, and partners with sales and account management to fulfill client hiring needs.

Designs and executes integration, acceptance, system, regression, end-to-end, performance, and automated software tests. Develops test scripts, frameworks, test data, and documentation; analyzes security and evaluates results against requirements and design. Integrates automated testing into CI/CD pipelines and maintains test cases using tools such as Selenium, Cypress, Appium, or Robot Framework. Requires five or more years of testing and automation experience, relevant technical certification, and IT-II clearance or current NACLC.

Edits, rewrites, proofreads, and formats technical documentation and customer deliverables. Creates executive-level PowerPoint presentations, graphics, manuals, reports, and instructional materials. Maintains SharePoint sites, document repositories, and knowledge management systems. Supports document tracking, information organization, quality control, dissemination, stakeholder communications, and process improvement for the Defense Logistics Agency.

Develop and integrate production AI/ML capabilities into Oracle E-Business Suite on OCI for federal financial management. Build NLP and document-processing solutions, REST API integrations, ML lifecycle workflows, cognitive performance metrics, and data-mining capabilities. Participate in SAFe Agile delivery, author user stories, support DevSecOps integration, resolve technical impediments, and contribute to transition and knowledge-transfer materials. The role requires collaboration with architecture, product, and government teams in a cleared defense environment.

Develops interactive data visualizations from ERP transactional and analytical data to support strategic and tactical mission objectives. Gathers requirements, designs enterprise visualizations, creates medium-complexity queries and stored procedures, and works iteratively with stakeholders using agile methods. The role requires experience with Qlik, SAP Lumira, Tableau, D3, HTML, JavaScript, and custom or commercial visualization interfaces, along with an IT-II clearance or current NACLC.

Designs, develops, and maintains automated UI, API, integration, regression, performance, and security testing frameworks for enterprise applications, including ServiceNow and Salesforce. Integrates automated tests with CI/CD pipelines, validates data using SQL and APIs, manages test environments and tooling, investigates failures, reports defects, and collaborates with engineering teams on root-cause analysis. The role also establishes automation standards, metrics, quality gates, and provides technical guidance to QA team members.