Top Customer Success Jobs in Baltimore, MD

An Hour AgoSaved
Remote
Baltimore, MD
30K-200K Annually
Mid level
30K-200K Annually
Mid level
Fintech • Financial Services
Manage a portfolio of mid-market Credit Union accounts, overseeing executive onboarding and ensuring post-implementation success through metrics-driven insights and collaboration with internal teams.
Top Skills: AIData AnalysisFintechSaaS
An Hour AgoSaved
Remote
Baltimore, MD
100K-110K Annually
Senior level
100K-110K Annually
Senior level
Software
As a Customer Success Manager at Vividly, you will build strategic customer relationships, drive platform adoption, analyze account usage, and advocate for customer success across teams, impacting measurable outcomes for consumer packaged goods brands.
Top Skills: SaaS
An Hour AgoSaved
Remote
Baltimore, MD
130K-152K Annually
Mid level
130K-152K Annually
Mid level
Database
The Customer Success Advisor serves as a technical partner for strategic enterprise accounts, providing proactive guidance, incident management, and product advocacy, focused on optimizing customer success on the Couchbase platform.
Top Skills: CapellaCloud TechnologiesCouchbase ServerNoSQL
An Hour AgoSaved
Remote
Baltimore, MD
245K-300K Annually
Senior level
245K-300K Annually
Senior level
Software
The VP of Customer Success at Reltio ensures customers achieve business outcomes from the platform, driving adoption and value realization. Responsibilities include leading a global team, improving customer lifetime value, and fostering customer advocacy and satisfaction.
Top Skills: CloudEnterpriseIaasMdmPaasSaaS
An Hour AgoSaved
Remote
Baltimore, MD
Junior
Junior
Edtech • HR Tech • Software
As a Customer Success Manager I, you'll manage customer accounts, ensuring product adoption, retention, and driving value realization through collaboration with cross-functional teams.
Top Skills: GainsightHubspotSalesforce
3 Hours AgoSaved
Remote
Baltimore, MD
95K-106K Annually
Mid level
95K-106K Annually
Mid level
Healthtech • Software
The Customer Success Manager will manage client relationships, optimize product use, drive customer satisfaction, and develop strategic account plans while collaborating internally to enhance service delivery.
Top Skills: GainsightSalesforce
3 Hours AgoSaved
Remote
Baltimore, MD
Expert/Leader
Expert/Leader
eCommerce • Information Technology • Software • App development
The Technical Customer Success Manager will lead customer satisfaction efforts, ensuring clients achieve goals through effective platform utilization, onboarding, and relationship management while promoting feedback and service improvements.
Top Skills: Customer Relationship Management (Crm) SystemsCustomer Service SoftwareMobile App DevelopmentSaas-Based ProductsWeb Development
5 Hours AgoSaved
Remote
Baltimore, MD
Mid level
Mid level
Industrial
The Client Success Engineer ensures successful technology adoption and integration for clients, providing training, support, and performance assessments to drive client satisfaction and operational improvements.
Top Skills: Kode OsProptechSaaS
9 Hours AgoSaved
Remote
Baltimore, MD
Senior level
Senior level
Cloud • Marketing Tech • Productivity • Sales • Software
The Senior Manager, Customer Success leads a team to drive customer retention and value, ensuring alignment with company metrics and collaborating cross-functionally with various departments.
Entry level
Logistics • 3PL: Third Party Logistics
The Signature Customer Success Account Manager will manage small customer accounts, enhance satisfaction, drive retention, and identify upsell opportunities.
Top Skills: DashboardsReportingSupply Chain Solutions
13 Hours AgoSaved
Remote
Baltimore, MD
Mid level
Mid level
Marketing Tech • Analytics
The Customer Success Manager will engage with customers to drive value from Singular's product, manage onboarding, and enhance retention and account growth through technical solutions and client advocacy.
Top Skills: Ad TechnologyAnalyticsBi ToolsMobile AdvertisingSaaS
15 Hours AgoSaved
Remote
Baltimore, MD
140K-155K Annually
Senior level
140K-155K Annually
Senior level
eCommerce • Software
The Customer Success Manager drives business impact for Enterprise accounts, ensuring value realization, managing relationships, and contributing to customer strategy and renewals.
Top Skills: CatalystCi/CdCircleCICustomer Success PlatformsDevOpsGainsightGithub ActionsGitlab CiHarnessJenkinsSaaSSalesforceTotangoVitally
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Reposted 23 Hours AgoSaved
Remote
Baltimore, MD
Senior level
Senior level
Software
The Director of Customer Success leads the vision and execution of customer success strategies, ensuring alignment with business objectives and fostering collaboration across teams. They advocate for customer needs and oversee technical and operational excellence within the team, mentoring staff and driving performance standards.
Top Skills: SaaSSalesforce
Reposted 23 Hours AgoSaved
Remote
Baltimore, MD
194K-228K Annually
Senior level
194K-228K Annually
Senior level
Software
As a Customer Success Manager at Vanta, you'll advise large customers on security and compliance, drive implementations, and maintain executive relationships, ensuring customer retention and advocacy through value realization and strategic initiatives.
Top Skills: AIGrcSaaS
Reposted 23 Hours AgoSaved
Remote
Baltimore, MD
90K-115K Annually
Senior level
90K-115K Annually
Senior level
AdTech • Marketing Tech • Social Media • Software
The Strategic Customer Success Manager ensures client satisfaction by managing relationships, driving product adoption, and facilitating growth for large clients.
Top Skills: Customer Success Software ToolsGainsightSalesforce
Reposted 23 Hours AgoSaved
Remote
Baltimore, MD
90K-105K Annually
Senior level
90K-105K Annually
Senior level
AdTech • Agency • Digital Media • eCommerce • Marketing Tech • Social Media • Analytics
The Senior Client Success Account Manager drives revenue growth by identifying cross-sell and upsell opportunities, collaborating with internal teams, and managing client relationships to enhance client impact.
Top Skills: Crm PlatformsSalesforce
Reposted 23 Hours AgoSaved
Remote
Baltimore, MD
Mid level
Mid level
Artificial Intelligence • Logistics • Software • Transportation
The Customer Success Associate manages and retains a portfolio of customers post-implementation, focusing on account health, product adoption, and renewal readiness.
Top Skills: IntercomJIRANotion
Reposted 23 Hours AgoSaved
Remote
Baltimore, MD
150K-200K Annually
Senior level
150K-200K Annually
Senior level
Information Technology • Security • Cybersecurity
The Customer Success Architect drives customer lifecycle management by coordinating onboarding, implementation, and integration, ensuring successful adoption of the Veza platform while providing expertise in identity security.
Top Skills: Active DirectoryAWSAzureAzureadBoxGCPGitGoogleMicrosoft 365OktaPythonRdsRedshiftSalesforceServicenowSnowflake
Reposted 23 Hours AgoSaved
Remote
Baltimore, MD
Mid level
Mid level
Software
The Client Success Manager at WasteX ensures customer success by onboarding clients, managing relationships, and collaborating internally to improve products and services.
Top Skills: CrmsErpsSaaS
Reposted 23 Hours AgoSaved
Remote
Baltimore, MD
Mid level
Mid level
Software
The Customer Success Manager will manage customer relationships, guide clients on onboarding, develop strategies for success, and drive product adoption and expansion while collaborating with various teams.
Top Skills: Ci/CdSaaSSalesforce
Reposted 23 Hours AgoSaved
Remote
Baltimore, MD
77K-139K Annually
Junior
77K-139K Annually
Junior
Healthtech
As a Client Success Manager - Mid Market at Hinge Health, you'll manage client relationships, drive product adoption, and ensure client retention through strategic communication and data-driven insights.
Top Skills: ExcelGainsightSalesforce
Reposted 23 Hours AgoSaved
Remote
Baltimore, MD
Senior level
Senior level
Healthtech • Internet of Things • Hospitality • Telehealth
The role involves resolving customer issues, improving internal tools, and engineering solutions to enhance the customer experience. It requires excellent communication skills and technical understanding of web architecture.
Top Skills: Cloud TechnologiesDnsNext.JsReactServerless Computing
Reposted 23 Hours AgoSaved
Remote
Baltimore, MD
Junior
Junior
Software • Analytics
The Customer Success Manager will educate clients on creative strategy, build relationships, and help maximize their use of Motion's platform through engagement and tailored support.
Top Skills: AIAnalyticsPerformance Marketing
Reposted 23 Hours AgoSaved
Remote
Baltimore, MD
Mid level
Mid level
Information Technology • Software
The Customer Success Manager will manage a portfolio of accounts, drive customer value, collaborate with teams, and leverage AI to improve outcomes.
Top Skills: AIErp SystemsNetSuiteQuickbooks
Reposted 23 Hours AgoSaved
Remote
Baltimore, MD
80K-80K Annually
Senior level
80K-80K Annually
Senior level
Software • Analytics
The Customer Success Manager advocates for customers, driving product adoption, managing relationships, and delivering strategic value and renewals while ensuring customer satisfaction.
Top Skills: Customer Success PlatformsTotango
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