Top Customer Success Jobs in Baltimore, MD

As a Customer Success Manager, you will drive customer value in enterprise AI software, manage customer health, track success metrics, and collaborate with sales and technical teams while developing retention strategies and tailored plans.

The Senior Customer Success Manager ensures customer success through strategic conversations, driving product adoption, managing accounts, and anticipating risks to maximize value and outcomes.

As a Customer Success Manager, you will manage customer accounts, support onboarding, drive product adoption, and ensure client satisfaction through relationship and project management.

The Client Success Manager will onboard, train and support dealerships using NCC's Complete Credit platform, ensuring effective adoption and customer satisfaction.

The Customer Success Executive will manage relationships with health plan clients, enhance user adoption of AI solutions, and drive measurable outcomes in payer operations.

As a Customer Success Associate, you will manage customer relationships, support requests, and enhance user experience while advocating for Promenade products.

As a Customer Success Manager at Sequel.io, you'll manage customer journeys, drive product adoption, and enhance client relationships through strategic support and successful onboarding.

As a Senior Customer Success Manager, you will manage key customer relationships, drive long-term engagement, and collaborate with cross-functional teams to ensure customer success and business growth.

The Customer Success & Product Enablement Manager ensures customer onboarding and support, drives adoption of Wheelhouse, and manages carrier integrations.

The VP, Customer Success will drive customer retention and satisfaction, own revenue quotas, and lead a team to enhance customer experience and engagement.

As a Customer Success Manager at UserTesting, you'll enhance customer experience, drive engagement and growth, and develop strong relationships with clients to ensure they maximize platform value.

Lead implementation, usage, retention, and expansion of customer accounts in Law Enforcement, ensuring success through strong relationships and project management.

The Director of Customer Success will manage key account relationships, lead a team, drive revenue retention, and expand customer accounts, focusing on energy management and sustainability solutions.

The Director of Customer Success leads the strategy for optimizing customer experience, driving retention and revenue, managing a team, and enhancing product usage.

Lead and develop a team of Customer Success Managers to manage complex accounts, drive revenue retention, and ensure customer success.

As a Customer Success Manager, you will manage a portfolio of enterprise accounts, build relationships, provide strategic solutions, and analyze user engagement data to improve customer experiences.

The Client Success Manager role involves managing client relationships, executing training programs, analyzing data, and coordinating with various teams to ensure client satisfaction.

The Customer Success Partner will foster relationships with major enterprise customers, ensure value delivery, guide adoption and collaborate with internal teams for success.

As a Customer Success Manager, you will manage customer portfolios, foster relationships, drive product adoption, and identify growth opportunities within accounts.

As a Customer Success Manager at Dutchie, you'll enhance customer experience by managing account health, retention, and risk mitigation, working closely with Account Managers and cross-functional teams to address customer needs and improve processes.

The Customer Success Manager at Influ2 will enhance customer satisfaction, ensure retention, translate complex ideas for varied audiences, and analyze customer data to drive success. Coordination with Sales and Marketing teams is key, along with managing multiple accounts and partaking in on-site customer visits.

The Associate Customer Success Manager will assist in managing customer journeys, support upsell opportunities, and collaborate with internal teams to ensure customer satisfaction.

Customer Success Managers at Claritas Rx enhance the treatment journey for patients by managing client relationships, ensuring successful implementations, and providing consultative support to maximize client satisfaction and program outcomes.

The Head of Customer Success will oversee activation and onboarding for customers, lead a team of 75 CSMs, focus on improving metrics such as spend activation and product adoption, and enhance the customer experience. The role requires collaboration across several departments and is strategic and operational in nature.

Lead initiatives to enhance self-service onboarding for micro-SMB customers at Ramp, focusing on data analysis, program development, and team management.