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Top Customer Success Jobs in Baltimore, MD
Software
The Vice President of Customer Success leads the transformation and scaling of customer engagement strategies, focusing on retention, growth, and the operationalization of an AI-enabled Customer Success model.
Top Skills:
AIAutomation ToolsCRMCustomer Success PlatformsSaaS
Information Technology • Software
As a Customer Success Manager, you will enhance customer value through effective communication and relationship management in supply chain technology.
Top Skills:
Cloud InfrastructureDatadogLogicmonitorLogistics TechnologyMoogsoftSaaSServicenowTmsWms
Software
As a Digital Customer Success Manager, you will manage a portfolio of accounts, leveraging AI for monitoring and customer engagement while driving retention, expansion, and adoption of LeanData's products.
Top Skills:
Ai ToolsAutomation PlatformsSalesforce
Cybersecurity
The Customer Success Engineer will support deployments, engage in technical conversations, resolve customer issues, improve documentation, and advocate for customer needs internally.
Top Skills:
HTTPLinuxmacOSProgramming LanguagesSnmpSshTcp/Ip
Healthtech
The Client Success Manager will manage post-sale client relationships, driving engagement and growth while translating client needs into actionable solutions.
Top Skills:
AnalyticsExcelProject Management ToolsSaaSSmartsheet
Software
The Customer Success Manager will manage post-implementation accounts, build customer relationships, improve retention and revenue, and support AI initiatives.
Top Skills:
ConfluenceHubspotJIRA
Aerospace • Security • Energy • Industrial
The Customer Success Manager will oversee onboarding, support, and relationship management for key enterprise mobility accounts, ensuring customer satisfaction and product adoption.
Top Skills:
GainsightSalesforce
Artificial Intelligence • Cybersecurity
The Customer Success Manager will manage enterprise accounts, ensure customer engagement, track account health, and facilitate communication between technical teams and clients.
Top Skills:
JIRASalesforce
Fitness • Healthtech • Payments • Software
Support customers in their post-onboarding phase, improve retention rates and engagement through training, communication, and problem resolution while collaborating with stakeholders and driving success metrics.
Top Skills:
SaaS
Artificial Intelligence • Machine Learning • Productivity • Software
The Customer Success Manager will onboard dealership accounts, drive product adoption, manage relationships, and create operational processes while providing customer feedback to improve the product.
Top Skills:
CRM
Healthtech • Professional Services • Telehealth
As a Customer Success Representative, you'll support clients seeking therapy by answering calls and emails, guiding them through scheduling, and ensuring accurate records in our systems.
Top Skills:
CRMEhr SystemsGoogle Workspace
Healthtech • Professional Services • Telehealth
The Customer Success Representative is the first point of contact for clients seeking therapy, providing support and managing client information in various systems.
Top Skills:
CRMEhrGoogle Workspace
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Software
The Enterprise Customer Success Manager will manage customer relationships, drive product utilization, advocate for product improvements, and demonstrate business impact during reviews for Fortune 500 clients.
Top Skills:
Ai ToolsChrome RiverNetSuiteOracleSap Concur
Software
The Senior Customer Success Engineer supports customers using Solo.io products, guiding them through setup, troubleshooting, and relationship management, while enhancing their understanding and adoption of cloud-native technologies.
Top Skills:
GoJavaKubernetesNode.js
Artificial Intelligence • Real Estate • Software • Database • PropTech
As Manager of Customer Success, you will lead a team ensuring revenue performance and retention while building scalable systems and playbooks in a high-growth SaaS environment.
Top Skills:
Ai ToolsGainsightHubspotVitally
Healthtech • Biotech
Serve as a trusted advisor for strategic clinical accounts, build Customer Success Plans, monitor KPIs and customer health, drive adoption, expansions, renewals, and advocate customer needs across product and services.
Top Skills:
GenomicsNext Generation Sequencing (Ngs)Velsera
Healthtech • Pet • Telehealth
The Vice President of Client Success oversees business relationships, driving client retention, engagement, and satisfaction while leading a high-performing team and collaborating across departments to implement strategies for client success.
Top Skills:
CRMHubspotSalesforce
Healthtech • Pet • Telehealth
The Client Success Manager will oversee client implementation, data analysis, relationship building, renewal processes, and drive program growth while ensuring client satisfaction and engagement.
Artificial Intelligence • Information Technology • Software • Automation
The Customer Success Manager will strategically partner with enterprise customers, driving adoption, retention, and growth while utilizing data insights and managing cross-functional projects to deliver measurable outcomes.
Top Skills:
CRMGainsightSalesforce
Healthtech • Software
As the Customer Success Lead, you'll manage enterprise accounts, driving adoption, ensuring account health, and facilitating onboarding and expansion for high-volume law firms.
Top Skills:
GainsightHubspotSalesforce
Healthtech • Software
As a Customer Success Lead at Codes Health, you will manage a portfolio of law firms, ensuring successful onboarding and customer growth while balancing scale and personalization in interactions.
Top Skills:
CRM
Blockchain • Payments • Software • Cryptocurrency
The Technical Customer Success Manager will drive customer adoption, educate clients on the platform, troubleshoot technical issues, and build frameworks for scalable growth while ensuring a strong partnership with fintechs and enterprises.
Top Skills:
Ai ToolsAPIs
Payments • Software
The Director of Customer Success will lead a team, define strategy, manage key accounts, and drive customer retention and growth in the life sciences industry.
Top Skills:
CRMSalesforce
Software
As an Enterprise Customer Success Manager, you'll manage key customer accounts, ensure product success, build relationships, and advocate for customers' needs.
Top Skills:
ChorusCitrixFilemaker ProGoogle WorkspaceOutreach.IoSalesforceSlackSplunkVdiVMwareZoom
AdTech • Marketing Tech • Social Media • Software
The Enterprise Customer Success Manager leads initiatives to mitigate churn, drive growth, build partnerships, and mentor junior team members in achieving customer engagement and success.
Top Skills:
Enterprise SoftwareLocal SearchSaaSSocial Media Management
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