Top Customer Success Jobs in Baltimore, MD

The Customer Success Manager oversees display advertising campaigns, ensuring customers effectively adopt the platform and achieve revenue growth through insights and analytics while collaborating with internal teams.

The Customer Success Director drives customer satisfaction, retention, and engagement by managing strategic relationships, problem-solving, and leading cross-functional teams for customer outcomes.

As a Strategic Customer Success Manager, you will lead AI integration in CPG businesses, manage customer relationships, and drive adoption while focusing on retention and business value.

The role involves leading the digital customer success strategy, driving customer engagement, activation, and retention while collaborating with product and marketing teams.

The Director of Customer Success Operations is responsible for optimizing post-sale functions to improve customer retention and satisfaction through data-driven strategies, process refinement, and team leadership.

As a Customer Success Lead, you will ensure campaign excellence across live programs, monitoring performance and driving client results in programmatic advertising.

The Customer Success Manager will lead implementation, usage, retention, and expansion for utility and emerging industry customers, bridging communication with technical teams and ensuring customer satisfaction and renewals.

The Senior Director of Customer Success Management at 1Password will design and operationalize a scalable strategy to enhance customer retention, growth, and satisfaction, leading a large team to improve customer experience and revenue.

The Enterprise Customer Success Manager at Stellic drives customer success and retention by building trusted relationships, ensuring product adoption, and managing partner goals for educational institutions.

The Customer Success Manager manages a portfolio of customer accounts, driving renewals, facilitating growth through upselling, and ensuring customer satisfaction using GoGuardian’s solutions.

The Customer Success Manager ensures customers achieve desired outcomes with OSV services, focuses on driving adoption, increasing value, and managing retention through a trusted advisor relationship.

As a Customer Success Manager, you will drive customer value in enterprise AI software, manage customer health, track success metrics, and collaborate with sales and technical teams while developing retention strategies and tailored plans.

The Senior Customer Success Manager ensures customer success through strategic conversations, driving product adoption, managing accounts, and anticipating risks to maximize value and outcomes.

As a Customer Success Manager, you will manage customer accounts, support onboarding, drive product adoption, and ensure client satisfaction through relationship and project management.

The Client Success Manager will onboard, train and support dealerships using NCC's Complete Credit platform, ensuring effective adoption and customer satisfaction.

The Customer Success Executive will manage relationships with health plan clients, enhance user adoption of AI solutions, and drive measurable outcomes in payer operations.

As a Customer Success Associate, you will manage customer relationships, support requests, and enhance user experience while advocating for Promenade products.

As a Customer Success Manager at Sequel.io, you'll manage customer journeys, drive product adoption, and enhance client relationships through strategic support and successful onboarding.

As a Senior Customer Success Manager, you will manage key customer relationships, drive long-term engagement, and collaborate with cross-functional teams to ensure customer success and business growth.

The Customer Success & Product Enablement Manager ensures customer onboarding and support, drives adoption of Wheelhouse, and manages carrier integrations.

The VP, Customer Success will drive customer retention and satisfaction, own revenue quotas, and lead a team to enhance customer experience and engagement.

As a Customer Success Manager at UserTesting, you'll enhance customer experience, drive engagement and growth, and develop strong relationships with clients to ensure they maximize platform value.

Lead implementation, usage, retention, and expansion of customer accounts in Law Enforcement, ensuring success through strong relationships and project management.

The Director of Customer Success will manage key account relationships, lead a team, drive revenue retention, and expand customer accounts, focusing on energy management and sustainability solutions.

Lead and develop a team of Customer Success Managers to manage complex accounts, drive revenue retention, and ensure customer success.