Top Customer Success Jobs in Baltimore, MD

The Medical Director, Patient Safety ensures safe care experiences, responds to clinical events, develops safety protocols, and educates providers, focusing on ethical, high-quality care.

Provide effective customer support to GHX users via phone, email, and chat. Resolve issues, analyze interactions, and improve customer experience through collaboration and problem management.

The Strategic Services Consultant is responsible for managing customer implementations, strategic consulting projects, and enhancing social media strategies for clients. They focus on optimizing customer experiences and driving successful outcomes.

The role involves educating healthcare providers about Tempus' oncology assays, facilitating communication with KOLs, and presenting at conferences while supporting commercial objectives.

The Channel Partnerships Manager will drive referral revenue by developing relationships with venture capital partners, managing the partner lifecycle, and achieving revenue targets by sourcing referrals and enabling partners for success.

As a Global Intelligence Analyst, you will monitor global incidents, assess their impact on customers, and communicate critical information effectively. This role involves decision-making under pressure and collaboration with the Global Intelligence team.

The City Experience Manager will manage community engagement, oversee P&L, plan member events, and ensure customer satisfaction in San Francisco.

The Ad Operations Specialist will manage the execution of digital media campaigns, ensuring quality, accuracy, and timely reporting while collaborating with internal teams and clients.

The Associate Customer Support Technician will provide assistance to customers via phone, email, and chat, resolving software or hardware issues and ensuring a high level of customer service.

The Strategic Partner Manager will build and maintain relationships with major partners, co-developing product solutions and driving growth strategies, while ensuring alignment across various teams.