Top Customer Success Jobs in Baltimore, MD

The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.

Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.

As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.

The Head of Customer Success leads the customer lifecycle at ArcSite, improving onboarding, reducing churn, and ensuring customer satisfaction through strategic initiatives and cross-functional collaboration.

The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.

The Director of Account Management will lead a team of Account Managers to enhance customer retention, drive revenue growth, and ensure successful implementation of Upshop Solutions within grocery retailers.

The Customer Success Manager enhances customer retention and outcomes by leveraging finance expertise and managing strategic accounts while promoting product adoption and maximizing customer ROI.

Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.

The intern will shadow customer success roles, learn about telematics products, assist in implementing solutions, and support customer interactions.

The Customer Success Manager will manage a portfolio of Scratch Pay customers, driving adoption of Scratch Checkout through proactive engagement and training while analyzing data to identify sales opportunities.

The Customer Success Manager establishes trusted relationships with clients, assists with deployment, measures performance, and translates data into actionable insights to enhance customer satisfaction and success.

As the Regional VP of Customer Success, you will lead a team to enhance product adoption, improve revenues, and build relationships with enterprise customers, ensuring their success with PagerDuty's offerings.

The Head of Customer Success will lead the strategy for Vetcove's Home Delivery platform, overseeing a team to drive adoption and support among veterinary hospitals. Responsibilities include building relationships, optimizing processes, collaborating across teams, and establishing metrics for success, while conducting reviews and gathering client feedback.

Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.

Manage client relationships, ensure quality care, conduct assessments, and provide support for clients' needs. Collaborate with teams to enhance client experiences and resolve issues, driving satisfaction and compliance with regulations.

Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.

The Sr. Customer Success Manager ensures customer engagement and retention, driving renewals and expansion while building strong client relationships and mitigating risks across customer accounts.

The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.

The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.

As an Associate Client Success Manager, you will build client relationships, ensure product usage, provide training, and support customer inquiries post-Go Live.

The Partner, Client Success will manage client relationships, provide account support, optimize fleet productivity, and recommend solutions for cost savings.

The Enterprise Customer Success Manager at Stellic drives customer success and retention by building trusted relationships, ensuring product adoption, and managing partner goals for educational institutions.

The Customer Success Manager will build relationships with customers, optimize business processes, improve performance metrics, and support solution enhancements while being a trusted advisor in a tech environment.

The Customer Success Manager at Iron Mountain will focus on driving customer loyalty and retention, managing service delivery, and fostering revenue growth in National/Vertical Sales accounts.

The Customer Success Manager manages a portfolio of customer accounts, driving renewals, facilitating growth through upselling, and ensuring customer satisfaction using GoGuardian’s solutions.