Top Customer Success Jobs in Baltimore, MD

The Account Specialist will assist Account Managers in managing pharmaceutical accounts, analyze data, create insights, and facilitate collaboration with partners for client objectives.

The Client Success Director leads client growth strategies, manages high-stakes negotiations, and coaches a team to deliver exceptional ROI through data-driven narratives, fostering C-suite relationships and enhancing client success.

The Senior Customer Success Engineer will drive adoption of Imprivata's Mobile solutions, delivering value to healthcare customers through technical advisory and leadership. Key responsibilities include designing solutions, troubleshooting, and providing customer feedback to influence product enhancements.

Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.

The role involves leading a Customer Success team, defining strategies for customer engagement, and ensuring customer satisfaction through effective management and coaching.

As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.

Lead the Customer Success department to enhance retention and growth through strategic leadership, team development, and cross-functional collaboration, while managing complex account scenarios and key performance indicators.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

The Senior Customer Success Manager builds relationships, drives product adoption, and retains SaaS revenue while managing a regional book of business for customer satisfaction and growth.

As a Customer Success Manager II, you will drive customer engagement, maintain relationships, and lead initiatives to ensure high product adoption and customer satisfaction across a regional Mid-Market segment.

The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.

The Director of Customer Success will lead the West region, driving customer outcomes, commercial strategies, and team development while fostering executive relationships within enterprise accounts.

Lead a team of Strategic Customer Success Managers, focusing on customer engagement, team development, operational execution, and strategic program building to enhance customer outcomes.

The Senior Customer Success Manager manages strategic accounts, driving customer retention and expansion, ensuring alignment with customer goals through advanced product adoption and collaboration with internal teams.

The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.

As a Customer Success Manager, you will drive customer retention, manage relationships, and ensure value realization of PagerDuty's solutions post-sale.

The Senior Engagement Manager will manage client relationships, ensure project success, optimize processes, and drive customer value. They will coordinate projects, address client needs, and analyze workflows to enhance operational effectiveness.

The Director of Customer Success leads the customer success team, oversees customer engagement strategies, manages customer relationships, and drives product adoption through strategic initiatives.

The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.

The Customer Success Manager will manage 25-40 accounts, focusing on onboarding, upselling, and ensuring customer satisfaction with a technical healthcare product.

As a Senior Customer Success Manager, you will manage strategic customer accounts, drive adoption of HPE solutions, provide customer advocacy, and coordinate internal teams for issue resolution while targeting upsell opportunities.

The Customer Success Manager will manage client relationships, optimize product use, drive customer satisfaction, and develop strategic account plans while collaborating internally to enhance service delivery.

The Technical Customer Success Manager will lead customer satisfaction efforts, ensuring clients achieve goals through effective platform utilization, onboarding, and relationship management while promoting feedback and service improvements.