Top Customer Success Jobs in Atlanta, GA

Manage customer relationships, advocate for customer needs, and provide strategic guidance on MongoDB best practices to ensure customer success and satisfaction.

The Strategic Customer Success Manager will advise C-suite leaders on leveraging MongoDB for IT transformations, maximize customer success, and drive retention and consumption for strategic accounts. Responsibilities include managing account programs, conducting business reviews, and influencing product roadmaps based on customer insights.

The Customer Success Manager is responsible for managing customer relationships, driving product adoption, satisfaction, and retention while collaborating with various teams to enhance customer experience.

Deliver technical training for customers and employees, design training materials, assess needs, and contribute to continuous improvement in training methodology.

Manage and enhance B2B client relationships, driving product adoption and digital transformation through AI consultations and technical enablement. Identify opportunities for growth and represent customer needs to product teams.

Lead Gainsight operations and Smartsheet solutions, produce executive client reports, manage data governance, and train teams on best practices.

The Manager, athenaPayer Customer Success oversees post-sale customer relationships, ensuring satisfaction and driving retention by analyzing customer performance and operational challenges, coordinating with internal teams for issue resolution, and promoting athenahealth solutions.

Drive scaled customer outcomes in an AI-enabled, automation-first PLG environment by owning adoption, renewals, migrations, and expansion. Use product data and platform tools to monitor customer health, identify risks and upsell opportunities, enable customers through self-service and documentation, and act as the internal Voice of the Customer to support retention and value realization.

The Director of Account Management will lead a high-performing account management team, optimize client relationships, and drive strategic initiatives to enhance revenue growth and retention.

The Scaled Customer Success Manager guides high-volume customers through onboarding, delivers scalable engagement programs, and monitors customer health to enhance their experience with Rhythm's platform.

The Growth Customer Success Manager ensures customer value realization and product adoption while managing a portfolio of Tier 2 customers and identifying expansion opportunities.

The Senior Strategic Customer Success Manager at Rhythm is responsible for guiding success for strategic customers, ensuring they achieve measurable outcomes and develop long-term relationships with executive stakeholders, while managing customer health and cross-functional strategies.

The Senior Customer Success Manager drives customer value, enhances client relationships, manages account health, oversees multiple workstreams, and communicates with stakeholders to ensure successful software and service delivery.

The Director, Customer Success Management leads a team to enhance customer experiences in Life Sciences through strategic partnerships, addressing issues, and ensuring team Excellence. They manage renewals, coordinate resources, and align customer allocations while monitoring performance metrics and fostering talent development.

The Head of Global Customer Success will lead and transform customer success operations, focusing on AI-driven strategies to enhance customer experiences and operational efficiency.

Manage onboarding, training, and adoption of CHEP's digital customer solutions for North American customers. Develop success plans, monitor usage and engagement, mitigate churn, capture feedback for product teams, support advocacy and upsell opportunities, and collaborate across implementation, sales, and product teams to ensure customer outcomes and retention.

The Client Success Manager is responsible for client relationships and satisfaction, driving solution adoption, managing escalations, and leveraging technology to enhance productivity.

The Customer Success Manager will enhance customer relationships, drive SaaS revenue through upsell opportunities, and lead performance discussions to improve customer satisfaction and operational efficiency.

The Senior Customer Success Architect will advise on privacy management, lead workshops, develop solutions, and ensure customer success by establishing trusted relationships and providing strategic insights.

The Customer Success Engineer ensures enterprise customers adopt and realize value from Oden's manufacturing AI platform, coordinating post-sales support, training, and adoption strategies. They analyze production metrics and troubleshoot customer inquiries to drive successful implementations and expansion opportunities.

The Principal Customer Success Manager is responsible for driving business impact for complex Signature customers, ensuring adoption and success with Salesforce and Slack solutions while managing multi-org accounts and providing strategic leadership.

The Customer Success Manager ensures customer engagement with Salesforce's platform, addressing business and technical needs, and driving value through strategic advisory and relationship management.

The Sr. Customer Success Manager builds trusted partnerships with clients, drives customer retention, revenue expansion, and leads renewal negotiations while collaborating with internal teams.

The Director of Technology Customer Success will oversee customer onboarding and implementation of a SaaS platform, ensuring value realization and customer satisfaction while managing project delivery and collaboration with teams.

Manage enterprise-level accounts to enhance revenue through strategic planning and resources in client relations. Coordinate with teams for service level maintenance and identify upsell opportunities, ensuring customer satisfaction through ongoing analysis and project management.