Top Customer Success Jobs in Atlanta, GA

Lead regional enablement and operations for Services Customer Success to drive customer engagement, adoption, and retention. Partner with cross-functional teams to realize product value, identify expansion opportunities, translate technical capabilities into customer-facing solutions, develop scalable training and playbooks, track KPIs, and report product gaps. Support business case evaluation and program readiness to maximize customer lifetime value and drive renewals and advocacy.

Deliver technical training for customers and employees, design training materials, assess needs, and contribute to continuous improvement in training methodology.

The Client Success Manager serves as a key contact for clients, enhancing satisfaction by monitoring performance metrics, leading project management tasks, and supporting client engagement with Waystar's technology. Responsibilities include relationship building, delivering training, and conducting data analysis to improve processes.

Lead customer success across the full lifecycle: onboarding, adoption, renewal, and growth. Drive value realization, monitor customer health, mitigate risk, and own renewal forecasting. Lead strategic account engagement, coach CSMs, align cross-functional teams, and leverage Salesforce, Gainsight, dashboards, and AI tools to improve productivity, reporting, and outcomes. Foster expansion opportunities and operational discipline through accurate CRM usage and playbook development.

Lead and scale a team of Enterprise Customer Success Managers to drive retention, expansion, and renewals. Recruit, train, and coach CSMs, set strategy and metrics, support high-growth accounts, act as executive sponsor for key customers, and work cross-functionally to shape solutions.

The Client Success Manager will manage client relationships, coordinate with internal teams, and support client engagement for improved healthcare outcomes. Responsibilities include leading meetings, tracking client issues, and ensuring service level expectations, with a focus on client retention and growth.

The Customer Success Account Manager acts as a key communication link between account executives and clients, ensuring satisfaction and operational efficiency while managing contracts and service implementations.

The Client Success Advisor manages client relationships, ensuring retention, expansion, and quality delivery while coordinating between teams and addressing client needs effectively.

The Scaled Customer Success Manager guides high-volume customers through onboarding, delivers scalable engagement programs, and monitors customer health to enhance their experience with Rhythm's platform.

The Growth Customer Success Manager ensures customer value realization and product adoption while managing a portfolio of Tier 2 customers and identifying expansion opportunities.

The Senior Strategic Customer Success Manager at Rhythm is responsible for guiding success for strategic customers, ensuring they achieve measurable outcomes and develop long-term relationships with executive stakeholders, while managing customer health and cross-functional strategies.

The Senior Customer Success Manager drives customer value, enhances client relationships, manages account health, oversees multiple workstreams, and communicates with stakeholders to ensure successful software and service delivery.

The Director, Customer Success Management leads a team to enhance customer experiences in Life Sciences through strategic partnerships, addressing issues, and ensuring team Excellence. They manage renewals, coordinate resources, and align customer allocations while monitoring performance metrics and fostering talent development.

The Customer Success Manager will enhance customer relationships, drive SaaS revenue through upsell opportunities, and lead performance discussions to improve customer satisfaction and operational efficiency.

The Principal Customer Success Manager is responsible for driving business impact for complex Signature customers, ensuring adoption and success with Salesforce and Slack solutions while managing multi-org accounts and providing strategic leadership.

Manage enterprise-level accounts to enhance revenue through strategic planning and resources in client relations. Coordinate with teams for service level maintenance and identify upsell opportunities, ensuring customer satisfaction through ongoing analysis and project management.

The Customer Success Manager will oversee onboarding, relationship management, issue resolution, and process building for SMB dental practices, driving satisfaction and retention.

The Customer Success Engineer supports gig customers by guiding API integrations, translating technical concepts, and ensuring efficient onboarding workflows. Responsible for customer engagement, technical demonstrations, and improving developer resources.

The Customer Success Director will manage senior-level relationships, provide risk and compliance expertise, influence program designs, and translate customer needs into product requirements, acting as a trusted advisor for gig economy clients.

Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.

Own post-sale customer success to drive adoption, value realization, retention and satisfaction. Develop success plans, track adoption and health metrics, coordinate cross-functional teams, resolve escalations, and identify upsell opportunities.

Design, enable, and improve the Corporate Lending Customer Success operating model: create playbooks, success plans, enablement programs, performance cadences, and cross-functional alignment to drive adoption, renewal readiness, and CSM productivity.

The Senior Client Success Specialist serves as the main contact for client requests, coordinates with teams, addresses client needs, and manages documentation and reporting using Salesforce.

The Customer Success Specialist guides clients through onboarding, provides technical setup support, ensures successful self-touring implementation, and leads training programs while maintaining strong client relationships.

The Manager - Cloud Accounting Client Success oversees client relationships, ensuring satisfaction with Sage Intacct, addresses issues, and promotes additional services while managing team responsibilities and improving processes.