Top Customer Success Jobs in Atlanta, GA

The Customer Success Manager ensures customer satisfaction post-sale, drives customer adoption of Cloudflare solutions, manages relationships, and facilitates retention and growth through strategic planning and execution.

The VP of Global Customer Success & Support will lead a global team to enhance customer relations, reduce churn, and utilize AI-driven strategies for operational efficiency and success. Responsibilities include managing technical support, refining customer engagement, and optimizing post-sale processes while ensuring exceptional customer experiences across global markets.

Manage and enhance B2B client relationships, driving product adoption and digital transformation through AI consultations and technical enablement. Identify opportunities for growth and represent customer needs to product teams.

Manage customer relationships, advocate for customer needs, and provide strategic guidance on MongoDB best practices to ensure customer success and satisfaction.

Manage enterprise-level accounts to enhance revenue through strategic planning and resources in client relations. Coordinate with teams for service level maintenance and identify upsell opportunities, ensuring customer satisfaction through ongoing analysis and project management.

The Director of Customer Success leads strategies for key accounts, ensuring operational excellence and measurable ROI while mentoring a diverse team. They partner with cross-functional teams to enhance customer value and engagement for sustainable revenue growth.

The Director drives customer success by optimizing AI solutions, managing governance frameworks, analyzing data, and enhancing organizational change for enterprise clients.

The Customer Success Engineer supports gig customers by guiding API integrations, translating technical concepts, and ensuring efficient onboarding workflows. Responsible for customer engagement, technical demonstrations, and improving developer resources.

The Customer Success Director will manage senior-level relationships, provide risk and compliance expertise, influence program designs, and translate customer needs into product requirements, acting as a trusted advisor for gig economy clients.

The Customer Success Solutions Analyst investigates product behaviors, analyzes data, collaborates with teams to resolve issues, and enhances the customer experience through data insights and process improvements.

The Customer Success Manager guides high-value customers using Salesforce to achieve significant ROI, ensuring alignment of business value and technical goals while driving product adoption and engagement.

As Director of Product Management, you will lead the strategy for Customer Success Score, managing metrics and adoption signals to enhance customer value from Salesforce products.

Manage enterprise customer accounts, driving retention and growth through insights and workshops while collaborating with cross-functional teams.

The Customer Success Manager ensures high-value customer satisfaction, aligning technical and business needs while driving MuleSoft adoption and managing stakeholder relationships.

The Customer Success Manager ensures high-value customers achieve returns on their investment by advising on Slack usage and aligning business and technical goals while managing customer relationships and driving product adoption.

The Principal Customer Success Manager will advise high-value customers, drive product adoption, manage risk, and ensure client satisfaction using Fullstory's platform.

The Client Success Manager at T-Mobile enhances customer relationships, oversees onboarding, ensures product adoption, resolves issues, and drives account growth through strategic planning and upselling.

Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.

As a Customer Success Manager, you will build strong customer relationships, monitor KPIs, optimize business processes, and drive upsell opportunities in a SaaS environment.

The Customer Success Specialist facilitates onboarding for new clients, provides technical support, enhances client operations, and conducts training. They also maintain relationships and assist with upselling.

Manage a portfolio of enterprise accounts, driving product adoption and revenue growth through strategic partnership, QBRs, and technical support resolution.

Own post-sale customer success to drive adoption, value realization, retention and satisfaction. Develop success plans, track adoption and health metrics, coordinate cross-functional teams, resolve escalations, and identify upsell opportunities.

Design, enable, and improve the Corporate Lending Customer Success operating model: create playbooks, success plans, enablement programs, performance cadences, and cross-functional alignment to drive adoption, renewal readiness, and CSM productivity.

The Client Success Manager oversees customer account management, ensuring onboarding, training, and communication, while identifying revenue opportunities to minimize churn.

The Strategic Customer Success Manager will oversee customer relationships, drive adoption of Smarsh products, and ensure successful renewal negotiations with enterprise clients, partnering closely with Account Executives to achieve customer objectives and satisfaction.