Top Customer Success Jobs in Atlanta, GA

Deliver technical training for customers and employees, design training materials, assess needs, and contribute to continuous improvement in training methodology.

The Customer Success Manager ensures customer satisfaction post-sale, drives customer adoption of Cloudflare solutions, manages relationships, and facilitates retention and growth through strategic planning and execution.

The VP of Global Customer Success & Support will lead a global team to enhance customer relations, reduce churn, and utilize AI-driven strategies for operational efficiency and success. Responsibilities include managing technical support, refining customer engagement, and optimizing post-sale processes while ensuring exceptional customer experiences across global markets.

Manage and enhance B2B client relationships, driving product adoption and digital transformation through AI consultations and technical enablement. Identify opportunities for growth and represent customer needs to product teams.

Manage customer relationships, advocate for customer needs, and provide strategic guidance on MongoDB best practices to ensure customer success and satisfaction.

The Customer Success Renewals Manager leads a team of sales representatives to manage customer retention and drive revenue through effective account planning and strategy execution.

The Director, Customer Success Management leads a team to enhance customer experiences in Life Sciences through strategic partnerships, addressing issues, and ensuring team Excellence. They manage renewals, coordinate resources, and align customer allocations while monitoring performance metrics and fostering talent development.

The Director is responsible for leading Customer Success and IDTF Operations, focusing on performance, team leadership, and enhancing customer experience across healthcare operations.

The Head of Global Customer Success will lead and transform customer success operations, focusing on AI-driven strategies to enhance customer experiences and operational efficiency.

The Customer Success Director manages strategic accounts to grow revenue through sales and service, ensuring customer satisfaction and maintaining client relationships.

Manage onboarding, training, and adoption of CHEP's digital customer solutions for North American customers. Develop success plans, monitor usage and engagement, mitigate churn, capture feedback for product teams, support advocacy and upsell opportunities, and collaborate across implementation, sales, and product teams to ensure customer outcomes and retention.

The Client Success Manager enhances customer relationships and retention, manages onboarding, monitors account health, resolves issues, and drives account growth through upselling and cross-selling.

The Client Success Manager is responsible for client relationships and satisfaction, driving solution adoption, managing escalations, and leveraging technology to enhance productivity.

The Customer Success Manager will enhance customer relationships, drive SaaS revenue through upsell opportunities, and lead performance discussions to improve customer satisfaction and operational efficiency.

The Senior Customer Success Architect will advise on privacy management, lead workshops, develop solutions, and ensure customer success by establishing trusted relationships and providing strategic insights.

The Customer Success Engineer ensures enterprise customers adopt and realize value from Oden's manufacturing AI platform, coordinating post-sales support, training, and adoption strategies. They analyze production metrics and troubleshoot customer inquiries to drive successful implementations and expansion opportunities.

The Principal Customer Success Manager is responsible for driving business impact for complex Signature customers, ensuring adoption and success with Salesforce and Slack solutions while managing multi-org accounts and providing strategic leadership.

The Customer Success Manager ensures customer engagement with Salesforce's platform, addressing business and technical needs, and driving value through strategic advisory and relationship management.

The Sr. Customer Success Manager builds trusted partnerships with clients, drives customer retention, revenue expansion, and leads renewal negotiations while collaborating with internal teams.

The Director of Technology Customer Success will oversee customer onboarding and implementation of a SaaS platform, ensuring value realization and customer satisfaction while managing project delivery and collaboration with teams.

Manage enterprise-level accounts to enhance revenue through strategic planning and resources in client relations. Coordinate with teams for service level maintenance and identify upsell opportunities, ensuring customer satisfaction through ongoing analysis and project management.

The Director of Customer Success leads strategies for key accounts, ensuring operational excellence and measurable ROI while mentoring a diverse team. They partner with cross-functional teams to enhance customer value and engagement for sustainable revenue growth.

The Director drives customer success by optimizing AI solutions, managing governance frameworks, analyzing data, and enhancing organizational change for enterprise clients.

The Customer Success Engineer supports gig customers by guiding API integrations, translating technical concepts, and ensuring efficient onboarding workflows. Responsible for customer engagement, technical demonstrations, and improving developer resources.

The Customer Success Director will manage senior-level relationships, provide risk and compliance expertise, influence program designs, and translate customer needs into product requirements, acting as a trusted advisor for gig economy clients.