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Top Customer Success Jobs in Atlanta, GA

985+ Job Results
2 Hours Ago
Atlanta, GA
Remote
167 Employees
3-5 Years of Experience
167 Employees
3-5 Years of Experience
Enterprise Web • Software
As a Documentation Specialist at Sanity.io, you will play a crucial role in creating and maintaining high-quality documentation and learning resources for the developer community. Your responsibilities include developing and updating documentation, collaborating with product and engineering teams, enhancing usability, creating proactive content, gathering community feedback, maintaining documentation standards, and innovating with AI tools.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+27 More
3 Hours Ago
Atlanta, GA
Remote
3,500 Employees
7+ Years of Experience
3,500 Employees
7+ Years of Experience
Automotive • Big Data • Insurance • Software • Transportation
The Principal Client Onboarding Manager is responsible for driving client implementations to support multiple lines of business and client contracting initiatives. The successful candidate will be a quick learner with the ability to initiate and make difficult decisions, work well within a team environment, build relationships effortlessly, and demonstrate excellent communication skills.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+51 More
4 Hours Ago
Atlanta, GA
Remote
3,500 Employees
1-3 Years of Experience
3,500 Employees
1-3 Years of Experience
Automotive • Big Data • Insurance • Software • Transportation
Join the dynamic Kia Care Consumer Affairs team as a Remote Total Case Specialist responsible for managing complete customer cases involving complex inquiries, warranty coverage, dealership complaints, and technical support. Key responsibilities include demonstrating empathy, effective case management, clear communication, and problem-solving skills to ensure an exceptional customer experience.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+51 More
3 Hours Ago
Atlanta, GA
Remote
620 Employees
3-5 Years of Experience
620 Employees
3-5 Years of Experience
eCommerce • Information Technology • Retail • Industrial
The Customer Service Training Manager is responsible for designing and managing training programs for trainers and new hires in a remote e-commerce setting. This role involves creating engaging training content, conducting performance evaluations, and identifying opportunities for improvement.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+55 More

Featured Jobs

4 Hours Ago
Atlanta, GA
Hybrid
698 Employees
3-5 Years of Experience
698 Employees
3-5 Years of Experience
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As a Portfolio Customer Success Manager, you will be responsible for a designated group of customers, maximizing their success with PagerDuty products or services, fostering long-term relationships, and driving revenue growth. Your focus will be on proactive customer engagement, driving adoption and usage, identifying renewal and upsell opportunities, and measuring customer success metrics.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+67 More
4 Hours Ago
Atlanta, GA
Hybrid
143 Employees
42K-52K Annually
1-3 Years of Experience
143 Employees
42K-52K Annually
1-3 Years of Experience
Edtech
Student Success Coach responsible for motivating, guiding, and supporting students from enrollment to graduation. Collaborates with internal teams to enhance student experience and manages student engagement. Involvement in community events to promote Campus community. Requires strong communication, problem-solving, and coaching skills. Bachelor's degree in Psychology, Business Administration, or related field.
Top Benefits:
401-K
401-K Matching
Company Equity
+14 More
4 Hours Ago
Atlanta, GA
Hybrid
143 Employees
42K-52K Annually
1-3 Years of Experience
143 Employees
42K-52K Annually
1-3 Years of Experience
Edtech
The Student Retention Specialist is responsible for engaging and supporting students who are at risk of not enrolling or who have dropped out of the program. This role focuses on proactive outreach, personalized support, and the implementation of strategies to ensure students are successfully onboarded and remain in or return to their academic programs.
Top Benefits:
401-K
401-K Matching
Company Equity
+14 More
5 Hours Ago
Atlanta, GA
Remote
398 Employees
55K Annually
5-7 Years of Experience
398 Employees
55K Annually
5-7 Years of Experience
Artificial Intelligence • Cloud • Healthtech • Information Technology • Software • Business Intelligence
Seeking an A/R Billing Specialist with 5+ years of billing experience to join the Consensus Finance team. Responsibilities include billing, posting receipts, clearing unapplied cash, and responding to customer inquiries. Requires expertise in Oracle Financials, Salesforce, and Excel skills like Lookups and Pivot Tables.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+40 More
5 Hours Ago
Atlanta, GA
Hybrid
43,000 Employees
5-7 Years of Experience
43,000 Employees
5-7 Years of Experience
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Responsible for providing exceptional customer service as the day-to-day single point of contact for large group insurance clients, managing client relationships, leading projects, and coordinating client meetings. Serve as a liaison between clients and internal teams and third-party administrators. Project leader for client implementations and product line additions. 5+ years of related experience required with a high school diploma or equivalent. Strong organizational, interpersonal, and communication skills are essential. Benefits include comprehensive health and wellness programs, retirement benefits, insurance coverage, and more. MetLife is a leading financial services company with global operations.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+54 More
5 Hours Ago
Atlanta, GA
Remote
43,000 Employees
1-3 Years of Experience
43,000 Employees
1-3 Years of Experience
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Dental Network Development Specialist at MetLife is responsible for recruiting Out of Network Dentists into the MetLife PDP Network, negotiating fees, and retaining MetLife Preferred Dentists nationally. Key responsibilities include leading recruitment efforts, overseeing network maintenance, managing recruitment and retention, and developing retention strategies. Required qualifications include a high school diploma, 3-5 years in a dental recruitment position, and proficiency in CRM, Excel, Microsoft Outlook, and Teams. Additional skills like strong negotiation skills, Excel knowledge, and motivation are beneficial. The position offers a salary range of $62,300 to $80,000 yearly along with comprehensive benefits and a virtual work environment with 50% travel.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+54 More
5 Hours Ago
Atlanta, GA
Remote
43,000 Employees
1-3 Years of Experience
43,000 Employees
1-3 Years of Experience
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Responsible for processing group long term disability income insurance claims with exemplary customer service. Conducts fair and thorough reviews, responds to inquiries, and manages complex claims. Develops strong relationships with internal and external customers.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+54 More
5 Hours Ago
Atlanta, GA
Remote
660 Employees
85K-120K Annually
5-7 Years of Experience
660 Employees
85K-120K Annually
5-7 Years of Experience
AdTech • Big Data • HR Tech • Machine Learning • Marketing Tech • Mobile • Software
Seeking a Senior Billing Specialist to develop a world-class receivables operation, ensuring proper billing, timely payments, and account reconciliations. Collaborate with various teams to support revenue initiatives and customer experience. Exciting opportunity to grow financial operations in a fast-paced environment.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+60 More
6 Hours Ago
Atlanta, GA
Remote
900 Employees
7+ Years of Experience
900 Employees
7+ Years of Experience
Healthtech • Software
The Senior Customer Success Manager at Definitive Healthcare partners closely with Account Executives to drive product adoption, engagement, and retention. They act as thought partners to ensure customers fully realize the value of the solutions, drive cross-functional collaboration, and resolve client issues effectively.
Top Benefits:
401-K
401-K Matching
Company Equity
+46 More
8 Hours Ago
Atlanta, GA
Remote
126 Employees
82K-92K Annually
1-3 Years of Experience
126 Employees
82K-92K Annually
1-3 Years of Experience
Healthtech • HR Tech • Software
Apploi is seeking a Customer Success Manager to build strong relationships with customers, provide training and support, and collaborate with internal teams. This role requires 2+ years of experience in Customer Support and excellent communication skills. Join a remote-first innovative environment at a company revolutionizing the healthcare hiring process.
Top Benefits:
401-K Matching
Company Outings
Continuing Education Stipend
+38 More
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