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Top Customer Success Jobs in Atlanta, GA

17 Days Ago
Atlanta, GA
Remote
800 Employees
95K-115K Annually
Junior
800 Employees
95K-115K Annually
Junior
Cloud • Information Technology • Security • Software
As a Partner Customer Success Manager, you will work closely with various teams to enhance partner experiences, oversee customer onboarding, provide guidance for product adoption, identify expansion opportunities, and serve as a primary point of contact for partners' needs.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+51 More
2 Days Ago
Atlanta, GA
Hybrid
50,000 Employees
62K-124K Annually
Mid level
50,000 Employees
62K-124K Annually
Mid level
Automotive • Cloud • Greentech • Information Technology • Other • Software • Cybersecurity
As a Client Success Manager, you will grow and retain subscription revenue for Autotrader and Kelley Blue Book by managing relationships with automotive dealers. Responsibilities include meeting revenue goals, maximizing sales tools, providing consultative assessments, and ensuring dealer expectations are met. You will also identify upsell opportunities and advocate for dealer clients during implementation.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
5 Hours Ago
Atlanta, GA
3,712 Employees
Senior level
3,712 Employees
Senior level
Information Technology
The Customer Success Director manages strategic activities to enhance customer relations, oversees training content, and collaborates with cross-functional teams. The role focuses on improving customer satisfaction and retention by identifying learning needs, designing tailored sessions, and fostering a coaching culture within the Customer Success team.
501 Employees
Senior level
Information Technology • Software
As a Strategic Customer Success Manager at Katalon, you will manage a portfolio of strategic customers, ensuring they gain maximum value from their Katalon subscription through onboarding, regular engagement, and tailored support. You'll leverage product usage data to provide actionable insights, collaborate with teams for customer success initiatives, and mentor junior team members.
9 Hours Ago
Atlanta, GA
Remote
103 Employees
Senior level
103 Employees
Senior level
Artificial Intelligence • Machine Learning • Software
As a Senior Customer Success Manager at TRACTIAN, you will manage customer projects within the manufacturing sector, ensuring satisfaction and fostering growth through operational excellence. You'll be responsible for supporting customers, driving ROI, and successfully implementing new projects, while collaborating with stakeholders and potentially traveling up to 25% of the time.
2 Days Ago
Atlanta, GA
242 Employees
Expert/Leader
242 Employees
Expert/Leader
Healthtech • Software
The Principal Customer Success Manager will build executive-level relationships with key stakeholders, ensure customer satisfaction, drive long-term engagement, and support business growth. This role involves mentoring the Customer Success team, analyzing customer data, and delivering best practices in clinical trials and health technology, while overseeing the customer journey from onboarding to renewal.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+40 More
2 Days Ago
Atlanta, GA
2,382 Employees
101K-198K Annually
Expert/Leader
2,382 Employees
101K-198K Annually
Expert/Leader
Big Data • Cloud • Software • Database
The Strategic Customer Success Manager at MongoDB will act as a strategic advisor, guiding customers on best practices and technology strategies. Responsibilities include managing customer relationships, resolving issues, providing feedback to internal teams, and driving customer growth and satisfaction. The role requires a strong technical understanding and autonomy in decision-making.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+45 More
5 Days Ago
Atlanta, GA
Remote
5 Employees
Entry level
5 Employees
Entry level
Information Technology
The Client Success Manager will oversee the customer lifecycle for accounts, implement Success Programs, manage onboarding, provide client training, and work to minimize churn while identifying revenue growth opportunities. Responsibilities include maintaining client communication, tracking project statuses, offering support, and creating documentation to enhance customer experience.

Featured Jobs

2 Days Ago
Atlanta, GA
302 Employees
Mid level
302 Employees
Mid level
Software • Business Intelligence
The Senior Customer Success Manager will develop relationships with customers, guide them in using products, identify at-risk customers, and work cross-functionally with various teams to improve processes and advocate for customer needs.
2 Days Ago
Atlanta, GA
26,500 Employees
Senior level
26,500 Employees
Senior level
Fintech • Information Technology • Payments
The Senior Director will lead Visa's Global Strategic Partnerships and Client Success, focusing on optimizing B2B payment solutions and enhancing client relations. This role involves working closely with sales, product, and regional teams to drive multi-regional growth and strategic partnerships, requiring strong leadership and negotiation skills.
3 Days Ago
Atlanta, GA
88,900 Employees
135K-165K Annually
Senior level
88,900 Employees
135K-165K Annually
Senior level
Food
The Director of eB2B Go-To-Market and Customer Success is tasked with driving customer adoption and satisfaction by developing comprehensive strategies and maintaining strong partnerships. They act as the customer advocate, align digital priorities with product solutions, and manage cross-functional planning, driving measurable success and growth for Coca-Cola’s B2B products.
Top Benefits:
401-K
Adoption Assistance
Company Equity
+19 More
3 Days Ago
Atlanta, GA
88,900 Employees
135K-165K Annually
Senior level
88,900 Employees
135K-165K Annually
Senior level
Food
The Director of eB2B Go-To-Market & Customer Success will drive customer adoption, engagement, and growth by developing partnerships, executing go-to-market strategies, and ensuring customer success with B2B products. Responsibilities include change management, monitoring customer metrics, and identifying growth opportunities to enhance customer satisfaction.
Top Benefits:
401-K
Adoption Assistance
Company Equity
+19 More
6 Days Ago
Atlanta, GA
2,506 Employees
75K-125K Annually
Entry level
2,506 Employees
75K-125K Annually
Entry level
Healthtech
The Client Success Executive (CSE) is responsible for building and maintaining strong client relationships, ensuring the satisfaction and success of premium healthcare solutions. The role involves strategic planning, tracking performance against KPIs, conducting operational reviews, and enhancing client experiences through effective service delivery.
6 Days Ago
Atlanta, GA
Hybrid
2,760 Employees
86K-124K Annually
Senior level
2,760 Employees
86K-124K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager for Strategic Accounts, you will manage relationships with key clients, enhance product adoption, analyze user engagement, and lead initiatives to improve customer satisfaction. You'll also act as a subject matter expert and facilitate onboarding for new customers.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+39 More
11 Days Ago
Atlanta, GA
Remote
41 Employees
Mid level
41 Employees
Mid level
Artificial Intelligence • Logistics • Machine Learning • Software
The Customer Success Manager will drive customer retention and success by understanding customer needs, developing relationships, and facilitating the customer journey. They will provide support, manage product rollouts, and coordinate business reviews to align customer and company goals, all while ensuring seamless transitions from onboarding to value creation.
11 Days Ago
Atlanta, GA
155 Employees
Senior level
155 Employees
Senior level
Information Technology
The Customer Success Manager at Cognigy will drive value for customers by guiding the implementation of Conversational AI solutions, managing customer health, devising sales strategies, and ensuring clear communication to maximize client investment. Responsibilities include establishing customer success metrics, retention strategies, and building relationships with enterprise-level clients to foster loyalty and satisfaction.
12 Days Ago
Atlanta, GA
400 Employees
Entry level
400 Employees
Entry level
Healthtech • Information Technology • Software
As a Customer Success Manager at QGenda, you will drive customer adoption and expansion of their software products, build lasting relationships with clients, and ensure satisfaction and retention by proactively addressing customer needs and promoting the value of QGenda's offerings.
Top Benefits:
401-K
Company Outings
Dental Insurance
+15 More
23 Days Ago
Atlanta, GA
4,172 Employees
59K-84K Annually
Junior
4,172 Employees
59K-84K Annually
Junior
Cloud • Security • Software • Cybersecurity
The Customer Success Representative is responsible for renewing customer maintenance contracts, providing quotes, ensuring customer satisfaction, and driving revenue through upselling and cross-selling. Fluent in both Spanish and English is required for this role.
Top Benefits:
401-K
Commuter Benefits
Dental Insurance
+18 More
6 Days Ago
Atlanta, GA
1,993 Employees
Junior
1,993 Employees
Junior
Software
The Partner Success Manager at Acronis will drive engagement and satisfaction of service providers, ensuring they utilize Acronis services effectively. Responsibilities include maintaining communication, guiding training, preventing churn, and collaborating with various departments. The role focuses on customer engagement through calls, emails, and surveys, while documenting all activities in Salesforce.
Top Benefits:
401-K
Health Insurance
Remote Work Program
+1 More
13 Days Ago
Atlanta, GA
Remote
104 Employees
Entry level
104 Employees
Entry level
Fintech • Logistics • Payments
The Customer Experience Manager at Relay Payments will manage the entire customer journey, including sales, onboarding, driver activation, and account management, ensuring customer satisfaction and bridging communication between clients and teams. Fluency in Russian, Ukrainian, or Polish is required, and candidates should possess strong interpersonal skills to maintain relationships and drive results.
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