Top Customer Success Jobs in Atlanta, GA

The Senior Customer Success Manager drives business impact for complex customers, focusing on adoption, goals, and delivering value from Salesforce investments, while integrating various products and processes.

The Customer Success Manager will oversee onboarding, relationship management, issue resolution, and process building for SMB dental practices, driving satisfaction and retention.

Lead Customer Success for Corporate Lending portfolio, driving adoption, retention, renewals and measurable customer outcomes. Own escalations, executive sponsorship, success plans, onboarding, and executive business reviews. Partner cross-functionally on cloud migrations, platform transformations, AI capability adoption, and expansion opportunities while monitoring portfolio health, mitigating churn risk, and supporting renewal forecasting and commercial alignment.

Own partner onboarding and launch success: validate launch assets, manage timelines, train ambassadors, run activation sessions, monitor cohort performance, and drive enrollment, engagement, retention, and partner relationships through cross-functional coordination.

Post-sale customer-facing role owning onboarding through renewal for public accounting audit clients. Advise on audit workflows, drive adoption and measurable value, manage health and risk, coordinate cross-functional teams, run Executive Business Reviews, support renewals/expansion, and surface customer insights to Product and Leadership.

The Client Success Manager oversees customer account management, ensuring onboarding, training, and communication, while identifying revenue opportunities to minimize churn.

Own post-sale customer success to drive adoption, value realization, retention and satisfaction. Develop success plans, track adoption and health metrics, coordinate cross-functional teams, resolve escalations, and identify upsell opportunities.

Design, enable, and improve the Corporate Lending Customer Success operating model: create playbooks, success plans, enablement programs, performance cadences, and cross-functional alignment to drive adoption, renewal readiness, and CSM productivity.

Manage relationships with small to mid-sized customers to drive adoption, retention, renewals, and upsell. Serve as trusted advisor, promote onboarding and best practices, meet retention and usage targets, respond to requests for proposals, and manage a book of business while collaborating with internal teams to improve customer outcomes.

The Customer Success Specialist guides clients through onboarding, provides technical setup support, ensures successful self-touring implementation, and leads training programs while maintaining strong client relationships.

Manage the customer lifecycle to drive adoption, retention, and expansion of QGenda products. Build executive relationships, coordinate with TAMs, Professional Services and Support, run enablement and training programs, monitor health metrics (NPS, CSAT, Churn), remediate at-risk accounts, deliver business reviews, and partner with Sales and Marketing on expansion and success stories.

Serve as primary client contact for assigned revenue-cycle accounts, manage client relationships, oversee client service delivery, monitor billing effectiveness and cash flow, produce reports and recommendations, and coach team members to improve productivity and profitability.

Own a portfolio of small/mid SaaS customers to drive onboarding, adoption, retention, renewals, and growth. Build relationships, monitor customer health, coordinate cross-functional teams, maintain records in Salesforce/Gainsight, and improve Client Success processes.

Manage enterprise customer accounts, deliver insights and support post-sale engagements to drive account health, retention, and growth.

The Senior Customer Success Manager drives business impact for complex clients, ensuring customer goals are met through strategic planning, relationship management, and resource mobilization while leveraging Tableau expertise.

Lead post-sale success for public-sector B2B SaaS customers: develop and execute success plans, run technical demos and trainings, manage renewals and upsells in Salesforce, mentor and support CSMs, run webinars and user groups, monitor customer health and drive retention and adoption.

The Client Success Program Manager serves as the main contact for clients, managing complex programs, resolving issues, and ensuring effective communication across teams to enhance client experiences.

Lead a portfolio of merchant clients through onboarding and ongoing program management. Serve as primary contact, drive performance and growth plans, analyze data, coordinate cross-functional teams, ensure compliance and contractual obligations, resolve operational issues, and deliver regular client reviews to maximize satisfaction and retention.

Lead Interface's Customer Success organization to ensure exceptional customer experiences, optimize order and sales support processes, drive operational efficiency, and leverage Salesforce for visibility and automation. Manage and develop teams, lead change initiatives, align resources with sales, and meet performance metrics for order entry, accuracy, and responsiveness.

Manage post-sale customer journey, ensuring client success, driving platform adoption, and building the customer success function from scratch.

The Customer Success Manager will build strategic relationships with local governments, ensuring customer satisfaction and successful platform adoption. Responsibilities include defining goals, managing customer journeys, and acting as an advocate for clients.

Manage customer projects in the manufacturing maintenance sector, ensuring satisfaction, driving growth, and implementing successful ROI strategies with clients.

Serve as primary client advocate for Meridian's enterprise SaaS, driving onboarding, adoption, retention, and expansion. Build executive relationships, monitor health metrics, lead migrations, coordinate cross-functional support, and represent Meridian at events to ensure client success and growth.

As a Client Success Specialist, you'll coordinate client launches, manage project scopes, and maintain account health while ensuring effective communication and relationship management.

Own customer onboarding, adoption, health, renewals, and expansion for enterprise accounts. Drive measurable outcomes, conduct QBRs/EBRs, mitigate renewal risk, and relay customer feedback to product and sales teams to increase retention and expansion.