Top Customer Success Jobs in Atlanta, GA

Serve as primary contact for a portfolio of PEO clients, delivering payroll, platform, reporting, HR and benefits support, triaging issues, ensuring satisfaction and retention, and leveraging specialist teams for escalations.

Serve as the single point of accountability for Signature Success Plan customers, driving adoption of Salesforce and Tableau, delivering strategic advisory, tracking usage metrics, conducting enablement and quarterly reviews, managing technical health and incidents, leveraging AI agents and prompt-engineering basics, escalating complex issues, and aligning deliverables to ensure renewal and expansion.

Serve as primary customer contact to drive adoption, satisfaction, retention, and expansion. Manage onboarding, health metrics, renewals, upsells, de-escalations, success plans, and voice-of-customer feedback while collaborating with sales, implementation, and product teams.

The Client Success Advisor manages client relationships, ensuring retention, expansion, and quality delivery while coordinating between teams and addressing client needs effectively.