Top Operations Jobs in Atlanta, GA

Support expansion into Atlanta and other markets by managing licensing and compliance, coordinating state boards, tracking renewals, and assisting with facility launches. The role also involves cross-functional research, project ownership, vendor coordination, construction-site presence, regulatory readiness, operating documentation, SOPs, and chain-of-custody workflows. Candidates should be adaptable, detail-oriented, strong writers, comfortable with ambiguity, willing to travel, and able to work on-site as needed.

Own the Order-to-Cash roadmap within Finance, translating business requirements into technical capabilities and partnering with Engineering and QA. Lead UAT, quality validation, scalable process design, cross-functional launches, and operational improvements. Investigate billing and usage discrepancies while balancing commercial flexibility with system simplicity. The role requires 6–8+ years in Finance, Billing, Business, or Revenue Operations within high-growth B2B SaaS, plus strong project leadership, communication, analytical, and problem-solving skills.

Completes a 16-week leadership training program while supporting daily car wash operations, customer experience, sales of wash products and memberships, team performance, and shift execution. Works alongside a General Manager to develop operational judgment, leadership skills, and business acumen, with a progression path toward Operations Lead and Assistant General Manager.

Leads the strategy and evolution of Relationship Marketing Operations capabilities. Owns capability roadmaps, process transformation, operational excellence, AI and automation adoption, knowledge management, measurement, governance, and change adoption. Partners across marketing, engineering, product, data, privacy, security, and vendors to create scalable, AI-enabled operating models, improve employee experiences, and deliver measurable gains in capacity, quality, speed, and cost.

Coordinates between business stakeholders and IT teams to gather requirements, analyze and optimize processes, support enterprise system implementations, conduct UAT, develop dashboards and reports, troubleshoot systems, maintain documentation, and assist with training, change management, compliance, and continuous improvement.

Leads enterprise Payments Operations strategy, transformation, and operating model development. Oversees payment processing, investigations, service delivery, data integration, payment rail integration, automation, AI adoption, technology resiliency, risk controls, and client experience. Establishes governance, performance metrics, escalation frameworks, and centralized operational capabilities while leading a large organization through senior managers. Partners with technology, product, risk, finance, and other executives to drive scalable operations and organizational change.

Assists with daily parking location operations, including supervising frontline staff, scheduling, customer service, cash handling, deposits, reports, audits, hiring, training, budgeting, equipment maintenance, safety reporting, and facility cleanup. Supports client relations and helps ensure operations comply with contractual requirements. The role requires flexibility for possible evening, overnight, and weekend shifts, along with a valid driver’s license and acceptable driving record.

Assists with daily parking location operations, including staff scheduling and supervision, customer service, cash handling, deposits, reports, budgeting, hiring, training, equipment maintenance, safety reporting, and facility upkeep. Supports the Facility Manager, maintains client relations, and ensures operations follow contractual guidelines. Requires a high school diploma, valid driver's license, acceptable driving record, and availability for variable shifts, weekends, or overnight work as needed.

Assists with day-to-day parking location operations, including supervising frontline staff, scheduling, customer service, financial reporting, deposits, cash audits, hiring and training, safety reporting, equipment maintenance, damage claims, and budget preparation. Supports client relations and ensures operations comply with contractual guidelines. May require evening, overnight, weekend, and holiday availability.

Leads enterprise strategy and operational initiatives for the Office of the COO, translating executive priorities into actionable plans, performance insights, governance mechanisms, and measurable results. Advises senior leaders, facilitates cross-functional decision-making, supports member firms, and drives implementation across complex, geographically dispersed organizations. The role requires strong business and financial acumen, executive communication, independent problem-solving, and the ability to influence without formal authority.

Leads enterprise strategy and operational priorities for the Office of the COO, translating ambiguous business problems into recommendations, executable plans, and measurable outcomes. Owns performance analysis, executive operating reviews, governance, organizational effectiveness, and cross-functional implementation across Americas member firms. Advises senior executives, facilitates decisions, manages multiple strategic workstreams, and drives accountability without formal authority.

Manages complex customer billing inquiries, disputes, escalations, and exceptions for strategic accounts. Investigates billing data, contracts, pricing, usage records, and system transactions to determine root causes and resolutions. Partners with Finance, Sales, Customer Success, Revenue Operations, Product, Engineering, and other teams while meeting service-level targets. Maintains billing documentation, identifies process improvements, and uses AI-enabled tools and automation to improve inquiry resolution, customer communications, and operational efficiency.

Processes bank exception items, stop payments, dormant accounts, death reclamations, wire transfer verifications, returns, and general ledger reconciliations. Reviews reports, investigates discrepancies, makes account adjustments, maintains audit records, communicates with internal departments and customers, and supports other operations functions. Requires accurate handling of sensitive account information, compliance with bank procedures, strong research and problem-solving skills, reconciliation ability, and flexibility to work additional hours.

Analyze and map business processes, identify inefficiencies, and implement improvement strategies using Lean Six Sigma, BPMN, and related methodologies. Develop process documentation, standard operating procedures, and workflow diagrams; facilitate cross-functional workshops; monitor performance metrics; and present recommendations to management. Collaborate with Technology, Product, and Engineering teams on automation opportunities and lead process improvement initiatives through successful implementation.

Provides administrative support to multiple leaders by coordinating meetings, agendas, presentations, stakeholder forums, and preparation activities. Tracks commitments, deadlines, and deliverables; maintains spreadsheets, reports, correspondence, and documentation; and supports operations reviews. The role requires independent organization of competing priorities, professional communication with senior stakeholders, and proficiency with Excel, PowerPoint, and Microsoft Office.

Provides advanced Level 2/3 IT support across Windows, identity, endpoints, collaboration, applications, hardware, and office technology. Leads incident resolution, root-cause analysis, automation, endpoint management, patching, compliance, audits, onboarding workflows, and IT projects. Builds PowerShell and workflow automations, prototypes responsible AI-assisted support solutions, mentors junior staff, maintains documentation, and participates in on-call support.

Analyzes operational data, initiative progress, and field feedback to identify risks, gaps, and improvement opportunities. Supports operations playbooks, communications, governance materials, scorecards, decision logs, and implementation calendars. Tracks milestones, adoption, outcomes, and follow-up actions while helping leaders align priorities and operators execute effectively. The role also synthesizes complex information for diverse audiences and supports operational decision-making and continuous improvement.

Leads operations across a designated territory, overseeing sales, customer relations, departments, regions, and company directives. Develops policies and long-term objectives, reviews performance and forecasts, coordinates strategic initiatives, and reports progress to executive leadership. Manages hiring, training, performance evaluations, work assignments, and employee relations. Requires travel to company facilities and customer sites, with significant travel expected.

Provides administrative and operational support, including office coordination, vendor and supply management, check printing, sales tax filing preparation, exemption certificate administration, and jurisdiction notice tracking. Maintains accurate records, follows detailed procedures, identifies discrepancies, supports internal teams, and ensures operational deadlines are met.

Leads franchise operations across the South Region, translating business strategies into integrated operating plans and accountable marketplace execution. Oversees performance across bottlers and geographies, resource allocation, contingency planning, budgets, and growth initiatives. Manages and develops franchise operations leaders, drives performance routines and corrective actions, strengthens bottler partnerships, and coordinates commercial, finance, marketing, and supply-chain inputs to deliver profitable volume, revenue, transactions, share, and execution growth.

Manages revenue operations data quality across CRM and connected platforms. Establishes transaction-recording standards, develops training and documentation, audits revenue records, delivers reporting, supports reconciliation with Finance, and partners with CRM teams on system fixes and workflow improvements. The role covers major gifts, planned gifts, donor-advised funds, sponsorships, and direct marketing while coordinating with revenue-generating departments.

Leads customer operations across EMEA, overseeing customer service, order management, fulfillment, order-to-cash, logistics coordination, and finance support. Manages regional teams, improves service performance, coordinates with Sales, Supply Chain, Finance, and other functions, and drives process excellence. The role supports digital transformation through ERP, CRM, analytics, and automation while ensuring compliance with trade, customs, regulatory, quality, and customer requirements across multiple countries.

Analyzes operational issues, researches resolutions, and supports routine analytics, reporting, exception processing, and process improvements. Responsibilities include releasing motor vehicle titles and UCCs, conducting due diligence through system and vendor portals, preparing lien release and collateral documentation, completing notary execution, communicating with clients, and updating release statuses. The role requires leasing documentation knowledge, attention to detail, strong communication, organization, and Microsoft Office proficiency.

Research, obtain, review, edit, organize, and maintain police records and related documentation for insurance customers. Communicate with law enforcement agencies, conduct additional research, fulfill record requests, and ensure accurate, complete orders. The role requires meeting productivity and accuracy goals while supporting high-quality customer outcomes in a collaborative, onsite production environment.

Leads nationwide IT technical operations, including field technician and helpdesk teams, ITSM process design, workstation and peripheral support standards, service desk systems, onboarding and offboarding, office technology, hardware refreshes, cloud and on-premises operations, continuous improvement, and cost management.