Top Operations Jobs in Atlanta, GA

Own the technical and automation engine for the go-to-market organization. Drive the GTM technology roadmap, automate workflows, translate business needs into technical requirements, oversee UAT, establish data governance and dashboards, and lead enablement and change management. Partner with Marketing, Sales Operations, Customer Adoption, and Data & Analytics to improve customer lifecycle processes and revenue execution.

Own the annual GTM planning cycle, including capacity modeling, territory design, quota setting, incentive compensation, and Salesforce deployment. Govern sales compensation data, territories, and quotas while partnering with Sales, Finance, IT, and Business Applications. Lead GTM systems roadmaps, automation initiatives, and cross-functional projects to improve scalability, accuracy, and operational efficiency.

Leads end-to-end management of major IT incidents, coordinating infrastructure, application, network, security, cloud, vendor, and support teams. Establishes command during critical disruptions, drives service restoration, communicates with executives and stakeholders, maintains ITIL-aligned incident processes, facilitates post-incident reviews, analyzes trends and SLA performance, and drives continuous operational improvement in a complex enterprise environment.

Maintains intellectual property systems through audits, data cleanup, and validation; supports matter opening and staffing updates; develops recurring and ad hoc reports; and assists with automation initiatives that improve operational efficiency for IP teams and practice groups.

Provides administrative and operational support for the Client Accounting Services team by organizing financial documents, assisting with reconciliations, maintaining client folders, printing statements, rolling workpapers, updating metrics and pipelines, supporting projects, and assisting with client onboarding.

Entry-level analysts support investment operations across market, client, and control functions. They execute workflows, investigate exceptions, analyze operational data, maintain controls, create reports and dashboards, and recommend process improvements. The role involves collaboration with portfolio management, trading, sales, technology, and external providers, with exposure to automation, workflow modernization, and AI-enabled solutions. Candidates must complete an associate or bachelor’s degree by the July 2027 start date and work full-time.

Supports management of a heavy-duty truck repair shop through customer relationship management, cost control, rental coordination, sales partnership, preventive maintenance scheduling, vehicle status tracking, and technician work planning. The trainee works cross-functionally with Operations, Asset Management, Sales, Quality, Rental Management, Maintenance, and Marketing, while developing fleet maintenance and shop management expertise. Relocation within the business unit is required after training, with advancement toward an Operations Supervisor role.

Leads strategic planning and operating strategy for Agentforce customer operations. Partners with senior Customer Success and Sales leaders to set priorities, allocate resources, scale customer value and Forward Deployed Engineer programs, align GTM activities, build operating models, and establish performance metrics. Drives cross-functional decision support and applies AI, predictive analytics, and generative AI to optimize customer success workflows, predict customer health, and improve resource allocation.

Leads end-to-end management of high-impact IT incidents, coordinating infrastructure, applications, networks, security, cloud, vendors, and support teams. Directs incident bridge calls, drives service restoration, communicates with executives and stakeholders, maintains ITIL-aligned processes, and facilitates post-incident reviews. Tracks incident trends, SLA compliance, and operational metrics while improving accountability, efficiency, and enterprise incident management practices.

Resolve complex customer issues involving payments, disputes, cancellations, audits, and insurance operations. Reconcile records across customer, payment, policy, communication, and external systems; communicate directly by phone; document evidence, ownership, and next steps; coordinate escalations; and identify recurring causes for product, process, training, or finance improvements.

Owns claims volume forecasting and workforce capacity planning across the organization. Maintains and improves Excel-based forecasting models, consolidates operational data, performs scenario analysis, identifies discrepancies and capacity risks, and communicates recommendations to leadership. Partners with finance, sales, operations, and account management on staffing, budgeting, and sales-cycle planning. Also documents processes, trains users, troubleshoots spreadsheets, and applies AI and automation where possible.

Provides day-to-day technical guidance, operational training, and workflow support to operations, claims, customer service, and membership associates. Resolves complex cases, answers technical questions, monitors inventory, reviews service and quality metrics, maintains procedures, and coordinates with training teams. Handles multiple communication channels and electronic queues while delivering empathetic customer assistance in a fast-paced environment.

Provides field-based account coverage, supports strategic operations planning, customer implementation, continuous improvement, and scope-of-work analysis. Assesses field personnel competency, maintains customer relationships, troubleshoots Stryker Endoscopy equipment, and supports effective surgical care. Collaborates with surgeons, hospital staff, sales representatives, and internal leaders while managing complex issues and adhering to operational and compliance policies. Requires extensive overnight travel and physical capability to handle equipment.

Lead regional franchise operations for Hertz, Dollar, and Thrifty across North America. Support franchisees through operational guidance, training, P&L and fleet modeling, compliance audits, contract administration, and growth initiatives. Build franchise relationships, monitor performance and customer satisfaction, develop corrective action plans, and coordinate onboarding and franchise development activities. Partner with cross-functional teams to drive profitability, ensure brand standards, and support conferences and franchise events.

Executive leader responsible for scaling and optimizing operations across a high-growth registered investment advisory firm. Oversees client service, trading, billing, compliance support, onboarding, technology systems, M&A integration, process improvement, data governance, risk controls, and operational teams. Partners with executive leadership, technology, compliance, and advisors to improve efficiency, ensure regulatory readiness, and deliver consistent client and advisor experiences.

Supports nationwide wealth management and client service teams by administering operational systems, user access, rep codes, account movements, alternative investment orders, reconciliations, ticket resolution, and workflow processes. The role documents transactions, maintains audit trails and data integrity, monitors service levels and compliance risks, resolves operational issues, communicates with internal and external contacts, and contributes to process improvements and departmental projects.

Assists with daily parking facility operations, including supervising frontline staff, scheduling, customer service, cash handling, deposits, reports, audits, hiring, training, budgeting, equipment maintenance, safety reporting, and facility cleanup. Supports client relations and ensures operations comply with contractual requirements. The role requires a high school diploma, valid driver’s license, acceptable driving record, and availability for varied shifts, weekends, and potentially overnight work.

Leads the global custody operations function, overseeing securities settlement, corporate actions, asset servicing, reconciliations, sub-custodian networks, risk controls, regulatory compliance, resilience, client escalations, budgets, and workforce strategy. Drives transformation from batch processing to real-time exception management using automation, AI, cloud, and ISO 20022. Builds leadership depth, manages vendors and market relationships, and ensures efficient, accurate, compliant servicing of client assets across global markets.

Supports clinical department leadership by ensuring timecard accuracy and serving as the subject matter expert for the organization’s timekeeping and scheduling platform. Partners with departments to maintain reliable workforce scheduling and timekeeping processes while promoting collaboration, accountability, quality, and employee support.

Provides operational and customer service support for Sales, Marketing, HR, and resort teams. Responsibilities include implementing procedures and initiatives, protecting data and company assets, maintaining recurring reports, supporting onboarding and training, answering questions, and escalating issues. The role requires strong organization, communication, reliability, customer service skills, Microsoft Suite proficiency, and availability to work weekends and holidays in a fast-paced hospitality environment.

Leads North American digital asset management and account operations, overseeing DAM workflows, governance, quality assurance, SLA delivery, client engagement, platform adoption, reporting, and continuous improvement. Partners with global, creative, agency, and client stakeholders to resolve issues, manage risks, improve processes, support training, and ensure consistent, high-quality content delivery.

Configure, optimize, and maintain HubSpot CRM environments supporting sales and revenue operations. Responsibilities include workflow and pipeline configuration, data integrity and governance, CRM audits, automation, client account deployments, integrations with sales technology, reporting support, documentation, enablement, and troubleshooting. The role partners with RevOps, sales leadership, data teams, and clients to improve scalability, system reliability, sales productivity, and revenue visibility.

Leads advancement operations spanning gift processing, reconciliation, donor CRM data management, reporting, prospect analysis, fundraising support, data integrity, and event coordination. Uses Raiser's Edge to generate reports, fulfill data requests, manage imports and cleanups, identify donor prospects, and support fundraising performance. Collaborates with campus partners and advancement colleagues while managing projects, deadlines, and operational tasks.

Manage inventory, assessment, cleaning, restoration, and return of contents damaged by disasters. Oversee restoration plans, quality control, documentation, client communication, team coordination, safety, and training to ensure timely, high-quality service.

Coordinates high-volume service requests and dispatches field associates through scheduling and work-order management. Assigns and prioritizes service jobs, adjusts schedules for delays, follows up on overdue work orders, optimizes technician utilization, and supports corporate account rollouts. Partners with field teams and leadership to improve operational effectiveness, meet business initiatives, and ensure equipment and assets arrive before service appointments. Requires rotating weekend coverage.