Top Operations Jobs in Atlanta, GA

Leads end-to-end management of major IT incidents, coordinating infrastructure, application, network, security, cloud, vendor, and support teams. Establishes command during critical disruptions, drives service restoration, communicates with executives and stakeholders, maintains ITIL-aligned incident processes, facilitates post-incident reviews, analyzes trends and SLA performance, and drives continuous operational improvement in a complex enterprise environment.

Leads end-to-end management of high-impact IT incidents, coordinating infrastructure, applications, networks, security, cloud, vendors, and support teams. Directs incident bridge calls, drives service restoration, communicates with executives and stakeholders, maintains ITIL-aligned processes, and facilitates post-incident reviews. Tracks incident trends, SLA compliance, and operational metrics while improving accountability, efficiency, and enterprise incident management practices.

Lead design and build of a scalable operating model for Bose Audio Technologies. Own end-to-end customer lifecycle, drive systems and governance, align Sales/Engineering/Delivery, develop operational systems (billing, licensing, usage tracking), embed customer-centric processes, and build a high-performing Customer & Business Operations team to support platform growth.

Lead the DCIM program for data center operations, manage vendor relationships, and drive continuous improvement for infrastructure performance.

The DCIM Administrator manages data center operations by overseeing Nlyte workflows, ensuring accuracy in asset management, and driving continuous improvement in process and data integrity.

The Operations Associate ensures daily operational needs are met, handles escalations, tracks metrics, and collaborates with various teams to streamline processes and improve technology adoption.

Coordinates office operations, workplace services, meetings, events, onboarding, vendor interactions, and administrative processes. Provides responsive support to employees, leaders, facilities, and internal stakeholders while managing competing priorities in a fast-paced, on-site environment. Responsibilities include room reservations, catering, training support, workplace setup, operational systems, policy adherence, and resolving exceptions.

Supports Salesforce Services operations by performing quality assurance, audits, booking reviews, data hygiene checks, and performance analysis for professional services contracts. Maintains process documentation, troubleshoots operational issues, develops metrics and recommendations, supports change management, and prepares executive presentations. The role partners cross-functionally with internal stakeholders and provides month- and quarter-end support.

Lead Cisco’s law firm engagement strategy within Legal Operations. Manage law firm relationships, performance, roster management, e-billing, onboarding, engagement letters, and fee arrangements. Drive operational frameworks, process improvements, project execution, issue resolution, stakeholder communication, and adoption of new tools. Use analytics to track outcomes, improve efficiency, optimize legal spend, and deliver measurable value while collaborating with Legal and cross-functional teams.

Provides proactive executive and administrative support to senior Commercial leaders. Responsibilities include complex calendar management, action tracking, domestic and international travel coordination, meeting and event organization, expense processing, executive communications, stakeholder coordination, and support for leadership activities. The role requires discretion, strong organization, independent judgment, excellent communication, and approximately five years of executive or personal assistant experience.

Coordinates organization-wide technology operations, including IT asset lifecycle management, vendor relationships, Google Workspace administration, desktop and network support, request prioritization, onboarding, training, documentation, and process improvement. Provides technology support across multiple LifeLine locations and remote staff, troubleshoots county-owned equipment, assists with software adoption and data collection, and escalates security, governance, and technical issues appropriately.

Leads Resident Performance, Default, and Housing Choice Voucher operations, owning collections, default resolution, subsidy recovery, compliance, KPIs, quality, cycle times, and resident experience. Sets strategy, improves workflows, builds reporting and controls, partners cross-functionally, and develops managers across distributed teams. Success depends on reducing losses, improving payment performance, controlling aged default inventory, minimizing HCV abatements, and strengthening operational scalability.

Manages operational excellence and transformation for product launch and monetization processes. The role designs and governs processes, monitors KPIs, analyzes performance data, mitigates risks, identifies automation opportunities, and drives continuous improvement. It collaborates with marketing, sales, business operations, product, and engineering teams on go-to-market strategies, writes requirements for AI solutions, supports product launches, and uses post-launch incident analysis to improve future workflows.

Participates in a 12–18 month rotational career development program covering warehouse operations, customer service, management, business systems, and leadership development. Completes on-the-job training, job shadowing, systems training, and a capstone project while working with mentors and senior leaders. The trainee develops operational and team leadership skills for future branch operations leadership opportunities and may need to relocate after completing the program.

Operations Leader Trainee participates in a 12–18 month rotational career program covering warehouse operations, customer service, management, business systems, and leadership development. The role includes job shadowing, operational training, mentorship, senior leadership exposure, team-building opportunities, and a capstone project. Candidates should be goal-oriented, communicate effectively with customers and team members, demonstrate an operations focus, and be willing to relocate after completing the program.

Coordinates accident-related media requests for insurance customers by researching and communicating with law enforcement agencies, processing and verifying digital evidence, securely distributing files, preparing encrypted USB deliveries, generating UPS shipping labels, documenting activity, and meeting production, quality, service-level, privacy, and compliance standards. The role also supports mail processing and other operational functions.

Leads strategic execution across Operations by operationalizing transformation roadmaps, managing complex cross-functional initiatives, tracking KPIs, risks, dependencies, and outcomes, and translating analytics into actionable recommendations. Partners with senior leaders and business SMEs to prioritize work, structure execution plans, align stakeholders, communicate progress, and ensure sustained value realization across enterprise operations.

Leads strategy execution and organizational scaling for Armanino’s Tax business under Vision 2030. Responsibilities include business planning, growth initiatives, organizational design, partner alignment, leadership development, succession planning, cross-functional collaboration, technology and AI adoption, continuous improvement, and consistent client experience. The role advises senior leaders, coordinates complex enterprise initiatives, and drives accountability across regions, practices, and service lines.

Manage inventory, assessment, cleaning, restoration, and return of contents damaged by disasters. Oversee restoration plans, quality control, documentation, client communication, team coordination, safety, and training to ensure timely, high-quality service.

Manages end-to-end research operations, including customer panel outreach, participant recruitment, pre-session coordination, technology checks, research platform evaluation, vendor administration, NDAs, RFPs, SOWs, budget tracking, and participant records. Partners with Consumer Insights & Strategy researchers to execute concurrent qualitative and quantitative studies efficiently while maintaining a healthy customer panel and preventing over-surveying.

Supervises branch service, parts, rental, and aftermarket operations across a local region. Responsibilities include managing staff, coordinating service workflows, monitoring billing and KPIs, maintaining customer and vendor relationships, ensuring timely job completion, supporting training and employee reviews, maintaining facilities and vehicles, promoting safety, and coordinating regional initiatives.

Leads QA, IT operations, and Security teams; sets quality strategy, expands test automation and CI/CD quality gates, evaluates AI-assisted testing, modernizes internal tooling and SaaS management, establishes IT service standards, and owns security roadmaps, risk management, vulnerability processes, incident response, and team development.

Supports Atlanta market operations through office management, facilities and vendor coordination, purchasing, executive and administrative support, meetings and events, onboarding logistics, invoice and expense processing, data maintenance, reporting, compliance tracking, and process improvement. The role partners with market leadership and internal stakeholders, requires discretion and strong organization, and is primarily on-site at least four days per week.

Manages front desk coverage and visitor reception while maintaining a clean, organized, and well-stocked office. Coordinates supplies, deliveries, facilities vendors, and shared spaces. Provides administrative support to Sales Operations, including travel and fleet bookings, marketing supplies, event logistics, agent documentation, accounting reports, HR events, and invoice processing. Requires strong organization, reliability, professionalism, and the ability to manage multiple responsibilities.

The Director of Operations manages regional operations, oversees staff, ensures high-quality service, monitors KPIs, and drives process improvements in a healthcare setting.