Top Operations Manager Jobs in Atlanta, GA

Owns revenue operations strategy and GTM planning, including forecasting, annual planning, business reviews, incentive design, analytics, KPI dashboards, and performance insights. Partners with Finance, Product, and Operations to improve sales productivity, align headcount with revenue goals, and execute multi-quarter strategic workstreams. The role translates complex data into leadership recommendations and manages cross-functional projects in a fast-paced environment.

Own marketing and partnerships operations infrastructure, including HubSpot workflows, lead routing, scoring, attribution, lifecycle management, campaign tracking, Salesforce integrations, and PartnerStack administration. Improve funnel efficiency, pipeline hygiene, lead conversion, and channel ROI through automation, reporting, forecasting, and data governance. Collaborate with Marketing, Partnerships, Sales, Customer Success, Business Systems, and Analytics teams to implement scalable revenue processes.

Own the technical and automation engine for the go-to-market organization. Drive the GTM technology roadmap, automate workflows, translate business needs into technical requirements, oversee UAT, establish data governance and dashboards, and lead enablement and change management. Partner with Marketing, Sales Operations, Customer Adoption, and Data & Analytics to improve customer lifecycle processes and revenue execution.

Own the annual GTM planning cycle, including capacity modeling, territory design, quota setting, incentive compensation, and Salesforce deployment. Govern sales compensation data, territories, and quotas while partnering with Sales, Finance, IT, and Business Applications. Lead GTM systems roadmaps, automation initiatives, and cross-functional projects to improve scalability, accuracy, and operational efficiency.

Leads teller-line operations, risk controls, scheduling, customer support, compliance, and issue resolution at a bank branch. Coaches and develops direct reports, manages staffing and financial resources, supports hiring, improves customer and colleague experience, and refers interested customers to appropriate loan personnel while complying with regulatory requirements.

Manages operational delivery for assigned insurance clients, overseeing contractual commitments, service levels, reporting, governance, stakeholder relationships, and performance improvement. Coordinates across legal, business services, claims, and client vendor management teams; assesses operational impacts of client requirements; supports renewals, onboarding, business development, and commercial changes; analyzes performance data; and drives operational projects and continuous improvement initiatives.

Build and ship internal data and AI products to help Product and Engineering teams. Analyze large structured and unstructured datasets, convert analyses into repeatable tools and dashboards, and drive end-to-end projects from scoping to launch and iteration. Use AI-assisted development tools responsibly, translate findings into decision-ready recommendations, and embed feedback loops and documentation for long-term adoption.

Own Core IT business operations, including SaaS budgets, licensing, vendor management, hardware procurement, inventory, logistics, and renewals. Lead a small team, build operational processes and reporting, optimize spend, manage enterprise contracts, and partner with IT, Finance, Sales, and R&D leadership. The role also oversees multi-region hardware operations and supports the development of a scalable Business Operations function.

Manage Customer Success operations, Salesforce and business-system administration, integrations, reporting, and process improvement. Support AI and automation use cases from discovery through deployment, monitoring, documentation, training, and continuous improvement. Maintain data quality, privacy, security, and responsible-use controls while coordinating cross-functional projects and stakeholders. The role requires hands-on Salesforce expertise, systems troubleshooting, analytics, and experience delivering practical AI or automation solutions in a technology-driven environment.

Leads revenue intelligence operations supporting Marketing through executive reporting, forecasting, KPI governance, data quality, automation, and performance insights. The role develops marketing and SDR forecasting models, owns scorecards, improves reporting infrastructure, and translates pipeline, funnel, and ROI data into recommendations for senior leadership. It partners with Finance, Revenue Operations, Data Engineering, Analytics, Marketing, and SDR teams while mentoring analysts and driving cross-functional reporting standards.

Oversee litigation operations across multiple states by supervising and developing Team Leads, implementing standardized SOPs, monitoring case workflows and deadlines, coordinating cross-state initiatives, delivering training, and analyzing Filevine and BigQuery performance data. The role ensures consistent litigation execution, balanced caseloads, compliance with court procedures and statutes of limitations, timely phase progression, and accountability across distributed litigation teams.

Owns sales enablement materials, health plan sales support, commercial contracts, events, Salesforce workflows, pipeline tracking, RFP coordination, and LinkedIn content. This cross-functional role manages multiple stakeholders and deadlines while improving commercial processes, supporting growth initiatives, and creating executive-ready presentations and proposals. The position is fully remote and requires strong organization, visual storytelling, CRM experience, and independent execution in a fast-moving healthcare startup.

Manage end-to-end product operations, coordinating product, engineering, and operations teams to ensure efficient feature and solution delivery. Track and optimize performance metrics, resolve operational roadblocks, manage product-update communications, and use data-driven insights to improve processes and support product success. The role requires strong analytical, communication, organizational, and continuous-improvement skills in a fast-paced, ambiguous environment.

Design insurance policy-processing scenarios, create operational reference materials, evaluate AI-generated responses, and provide feedback on policy lifecycle accuracy. The role covers intake, binding, issuance, endorsements, billing, renewals, cancellations, reinstatements, documentation, quality control, and servicing workflows. Candidates need at least two years of policy administration, underwriting operations, insurance servicing, or premium operations experience, along with strong process discipline and knowledge of policy administration systems.

Manages administrative, financial, and back-end business operations for a remote accounting firm. Responsibilities include recordkeeping, scheduling, vendor coordination, invoicing, expense tracking, budgeting, reporting, project management, systems administration, SOP development, workflow improvement, and risk identification. The role partners with leadership to improve operational efficiency and maintain internal tools and processes.

Leads strategic workforce management for Customer Experience operations, including AI-informed capacity planning, forecasting, scenario modeling, staffing plans, cost modeling, and automation productivity analysis. Partners with Finance, Product, Legal, Compliance, and senior leadership to align workforce priorities, regulatory readiness, and resourcing decisions. Drives strategic initiatives from business case development through execution and serves as a workforce planning center of excellence.

Leads a global Deal Operations team responsible for exception quoting, case management, approval queues, service levels, and quarter-end execution. Drives cross-functional improvements across Sales, Finance, Renewals, IT, and CPQ, translating system complexity into recommendations, reducing manual work through process optimization and automation, and serving as the escalation point for complex quoting. Manages team performance, hiring, documentation, governance, and operational change.

Owns visit delivery, SLA attainment, clinician cost, roster health, and operational performance for assigned telehealth marketplace programs. Responsibilities include staffing strategy, data analysis, incentive deployment, real-time escalation playbooks, AI-agent oversight, client launches, program configuration, and cross-functional partnership. The role also supports client reviews, supply readiness, program expansions, and continuous improvement across Marketplace Operations.

Own day-to-day operational quality and performance across vendors and workflows. Track SLAs, analyze operational data, identify risks, recommend improvements, and drive corrective actions. Manage escalations, root-cause analysis, vendor enablement, SOPs, training materials, continuous improvement initiatives, and reporting dashboards. Partner with Product, Engineering, and Customer Success to resolve recurring issues and align operational performance with customer expectations. This is a hands-on individual contributor role in a distributed environment.

Own vendor and operational SLA performance, analyze quality and workflow data, identify risks and improvement opportunities, and implement data-driven changes. Serve as an escalation point for performance issues, conduct root-cause analysis, and collaborate with vendors and internal teams on resolution. Develop SOPs, training materials, best practices, and reporting dashboards while partnering with Product, Engineering, and Customer Success to improve reliability, quality, and customer outcomes.

Leads nationwide operational excellence for Employee Benefits operations by developing standards, streamlining workflows, ensuring regulatory and audit compliance, optimizing agency management systems, establishing KPIs, and driving continuous improvement. Partners with regional leaders, technology teams, client service groups, and senior management to implement cross-functional initiatives, provide operational expertise, and manage integrations during mergers, acquisitions, or restructuring.

Own deal desk operations for complex revenue agreements, ensuring accurate contract setup, billing, revenue recognition, compliance, and data integrity across Salesforce, NetSuite, and related systems. Partner cross-functionally with Sales, Finance, Billing, Revenue Recognition, Implementation, and Systems teams throughout the Quote to Cash lifecycle. Manage credit evaluations, operational controls, process improvements, and two offshore Order Management resources.

Manage inventory, assessment, cleaning, restoration, and return of contents damaged by disasters. Oversee restoration plans, quality control, documentation, client communication, team coordination, safety, and training to ensure timely, high-quality service.

Manages end-to-end research operations, including customer panel outreach, participant recruitment, pre-session coordination, technology checks, research platform evaluation, vendor administration, NDAs, RFPs, SOWs, budget tracking, and participant records. Partners with Consumer Insights & Strategy researchers to execute concurrent qualitative and quantitative studies efficiently while maintaining a healthy customer panel and preventing over-surveying.

Lead strategy and operations for Rula's psychiatry business: define long-term growth plans, evaluate new service and business opportunities, build financial models and LTV analyses, and drive cross-functional pilots and scalable initiatives while influencing executive stakeholders.