Top Tech Support Jobs in Atlanta, GA

The Customer Experience Technician, Tier 2 is responsible for assisting digital consumers by troubleshooting technical issues, researching bugs, and ensuring effective communication with customers across various platforms. The role emphasizes problem-solving skills and the ability to work collaboratively to enhance customer satisfaction.

The Senior Presales Implementation Consultant engages with customers to develop and recommend implementation strategies for Workiva's platform. This role involves collaboration with sales and cross-functional teams to ensure customer success, custom presentation development, and contract negotiation, while maintaining a deep understanding of Workiva solutions and the implementation process.

The Electrical/Mechanical Technician role involves setting up and performing tests on equipment, examining samples, interpreting blueprints and diagrams, and documenting test results. Responsibilities include building test setups, communicating with customers, operating laboratory equipment, and suggesting improvements for processes and equipment.

Seeking a strong developer with experience in designing control plane features and logical constructs. Responsibilities include collaborating with Senior Leadership, Product Management, and Customers to architect and execute technical requirements. Must have deep experience in firewalls, secure web gateways, and/or SASE/SSE.

The Senior Manager, IT Service Management Office will establish and build out the SMO to enhance IT Service Management at CrowdStrike. Responsibilities include developing a Service Management architecture, leading a team, building a transformation plan, collaborating with ServiceNow teams, and promoting continuous improvement in ITSM practices globally.

Seeking a qualified individual with experience supporting program and activities of a diverse customer set at National Aeronautics and Space Administration (NASA) and/or other Government customers. Responsible for providing project management subject matter expertise to NASA's Spacecraft Fire Safety (SFS) project. Must have excellent customer service skills and the ability to work with all levels of management. Position is part-time with the option to be fully remote within the United States.

The Premium Audit Technician reviews premium audits for accuracy and consistency, sets up and maintains audit files, processes information provided by auditors, performs calculations, coordinates with customers, provides data entry, offers training to technicians, and maintains reporting systems.