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Top Tech Support Jobs in Atlanta, GA
The Technical Support Specialist for Content Platforms will support and optimize digital content production tools, train staff, collaborate with journalists, implement strategies, maintain documentation, and resolve technical issues related to content management systems.
The Desktop Support Specialist will provide IT service and hardware/software support, handling incidents through various channels and managing service requests. Responsibilities include troubleshooting hardware and software issues, assisting users, and ensuring timely restoration of services while minimizing impact on business operations.
As a Customer Support Technician at Planet DDS, you will engage with customers, provide solutions to their inquiries, and ensure a positive experience. Your role involves problem-solving, collaboration with team members, and maintaining knowledge of products to enhance customer satisfaction.
As a Technical Support Representative at BigCommerce, you will provide bilingual (French and English) technical support to merchants, troubleshoot issues, educate customers about platform features, and enhance customer satisfaction. You will engage in phone, email, and chat communications while striving for first contact resolution and assisting with billing and account inquiries.
As a Junior Tech Support Specialist, you will provide 24/7 support for clients' mobile and online banking solutions, answering technical questions and troubleshooting issues. The role involves coordinating with a technical team and maintaining communication with end-users through live chat, ensuring a high quality of technical support.
Associate Engineer in Tech Support role at Nagarro, a digital product engineering company. Join a dynamic and non-hierarchical work culture with the opportunity to work with the latest technologies and brightest minds to solve challenging problems.
Associate Engineer in Tech Support role at Nagarro, a digital product engineering company with a global presence. Work with cutting-edge technology and talented individuals to solve complex problems and advance your career.
You have begun to prove your worth in our industry! At Nagarro, we want to take you to the next level by working with the coolest tech, brightest minds, and solving challenging problems.
Featured Jobs
Join Nagarro as an Associate Engineer in Tech Support. Work with cutting-edge technology and talented individuals, solving challenging problems and taking your career to the next level in a dynamic, non-hierarchical culture.
Join Nagarro as an Associate Staff Engineer in the Tech Support team. Be part of a dynamic, non-hierarchical work culture where you will work on building products, services, and experiences across all digital mediums. Collaborate with a global team of experts to tackle client challenges and take solutions to the next level.
Company Description
👋🏼 We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18,000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new coll...
Company Description
👋🏼 We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18,000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new coll...
Work with the coolest tech, the brightest minds, and solve the most challenging problems.
Prove your worth in the industry, work with cool tech and bright minds, solve challenging problems.
The Technical Support Associate at Vetcove aids veterinary professionals by resolving complex support inquiries related to software and data issues on their platform. Responsibilities include troubleshooting, recreating bugs, liaising with users, documenting problems, and collaborating with engineering teams to enhance user experience.
As an Associate Customer Support Technician, you will assist customers via phone, email, and chat regarding software and hardware issues. Your role includes troubleshooting problems, documenting inquiries, and escalating unresolved issues while providing excellent customer service.
This role involves supporting students in tech project management boot camps by facilitating lessons, providing one-on-one tutoring through Zoom, assisting in Slack, and grading assignments. You will work flexible hours to encourage and guide students in their learning journey.
The Technical Support Specialist I will provide support for Vonage customers' technical issues, utilizing troubleshooting skills in network and VoIP. Responsibilities include managing tickets, handling customer calls, and ensuring adherence to metrics while collaborating with team members to enhance efficiency.
The Desktop Support Specialist provides technical assistance and support to end-users, troubleshooting hardware, software, and network issues. Responsibilities include remote troubleshooting, incident management, user training, and maintaining IT documentation while ensuring a high level of customer service.
As a Field Support Technician at TouchBistro, you will provide on-site and remote technical support for Point-of-Sale systems, troubleshoot hardware and software issues, and perform installations and configurations at customer locations. You will document service activities, maintain customer relationships, and participate in an on-call rotation for after-hours support.
The DC Support Specialist performs end-to-end support processes in a Distribution Center, managing support tickets, analyzing issues, and collaborating across departments to ensure timely resolution and maintain customer satisfaction. They also document root causes and suggest operational improvements while adhering to safety policies.
As a Technical Support Specialist at Signal, you will assist users in navigating technical issues with a focus on privacy and user experience. You will leverage your proficiency in platforms including Android and iOS to provide top-notch support and help identify user friction points.
As a Technical Support Specialist, you will analyze and resolve complex technical issues related to APIs, collaborate across teams, enhance support processes, and create documentation to improve user experience. Your role is critical in delivering exceptional user experiences and ensuring efficient support operations.
The Technical Support Team Lead at Delivery Solutions manages the daily operations of the technical support team, enhancing customer satisfaction, providing team supervision, and handling escalations. Responsibilities include tracking SLAs, onboarding new staff, and supporting product launches, while developing KPIs and aiming for continuous improvement in support processes.
As a Technical Support Specialist at Telgorithm, you will analyze and troubleshoot complex technical issues related to API interactions and provide custom solutions. You'll create knowledge base documentation and improve support processes, collaborating with Product and Engineering teams to enhance user experiences and drive operational efficiency.
Top Companies in Atlanta, GA Hiring Tech Support Roles
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