Top Tech Support Jobs in Atlanta, GA

Serve as L1 support for merchants via Client 360: intake, validate, triage, and resolve inquiries. Create and manage ServiceNow incidents, escalate major incidents, communicate with merchants, update knowledge articles, and improve support processes to reduce escalations and improve merchant experience.

The Nameplate Support Tech provides support for nameplate requests, operates nameplate machines, evaluates templates, trains team members, and maintains procedures.

Provides technical support to business merchants using point-of-sale and payment processing systems. Diagnoses hardware, software, web portal, peripheral, network, transaction, and system issues; assists with setup and software updates; documents cases and resolutions in support systems; escalates complex issues; communicates status updates; and contributes to knowledge-base and process improvements.

Provide email-based billing and RCM technical support for B2B SaaS customers, triage and escalate tickets, assist engineering with issue prioritization, maintain deep product knowledge, improve customer experience, and identify product enhancements to increase satisfaction and loyalty.

As an Associate Engineer in Tech Support at Nagarro, you'll assist customers with technical issues and help improve their experience.

Nagarro is seeking an Associate Engineer for Tech Support who will help solve tech-related issues and provide solutions. Ideal candidates are ready to advance their careers in a dynamic environment.

Nagarro seeks an Associate Engineer for tech support roles, helping with product and service challenges in a dynamic work environment.

The Associate Engineer in Tech Support will assist with various technical challenges, contributing to customer satisfaction and solutions.

Hiring multiple early- to mid-career Operations roles (Grants Administration, People Ops, Talent Acquisition, Technology, AI Enablement, and Executive Support). Responsibilities include end-to-end grant logistics, HR/payroll and global mobility support, full-cycle recruiting and sourcing, IT onboarding/troubleshooting, AI enablement, and executive assistance. Roles focus on process improvement, systems building (Salesforce, Asana, Ironclad), cross-team collaboration, and scaling operations to support rapid organizational growth.

Provide technical onboarding and ongoing support to K-12 district partners, focusing on SSO/SAML integrations, LMS connections, troubleshooting, documentation, running daily live Zoom programs, data management, and collaboration with district teams and global support.